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restoring my bookmarks

I need to restore my profile on this computer. my other one failed...I need my bookmarks and passwords to websites restored. I have a account recovery key. I can try t… (read more)

I need to restore my profile on this computer. my other one failed...I need my bookmarks and passwords to websites restored. I have a account recovery key. I can try to log in, but I dont know if I have my password correct

Asked by Patrick Kelly 2 months ago

Last reply by mattewwade06 2 months ago

your program all of a sudden won't let me get my yahoo and aol mail

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access… (read more)

i need to access my aol and yahoo email like i was always able to do using firefox. now it states security risk and "nothing " you can do? please advise . i need access to my desktop to easliy see my emails and don't like using my phone

Asked by mutzalaugh 3 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

"AI future" of Firefox - an inconvinience and a threat at once

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, … (read more)

Since the new CEO of Firefox seems to be very determined to add more AI features to the browser that I've been using (among other things) specifically to escape AI slop, I will be considering switching to another browser. It will be disheartening to abandon the browser I've been using for years, but I value my personal data (and cpu) too much to let an AI handle it. I appreciated his words that it would be "Completely opt-in, you have full control, and if you try it and find it’s not for you, you can choose to switch it off", but I strongly believe that all AI browsers are inherently insecure. The first AI feature that I can't make completely disappear forever with one click will be my sign to switch browsers. Hopefully, Firefox re-thinks its approach and decides not to destroy the exact thing that makes it so valuable - the commitment to protect the users' privacy.

Asked by naxabceva 1 month ago

Last reply by Paul 3 weeks ago

Newsmax.com refuses to load daily AFTER 3-4 newsmax pages have been successfylly loaded

This is the 4th time I've reported this problem. Here's the warning I get every day only after I have already been loading Newsmax pages with no problems: Secure Connec… (read more)

This is the 4th time I've reported this problem. Here's the warning I get every day only after I have already been loading Newsmax pages with no problems:


Secure Connection Failed

The connection to www.newsmax.com was interrupted while the page was loading.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

There are no other sites in which I have this problem with FF x64 DE. In Edge, I see the newsmax pages load while the FF x64 DE https//newsmax.com xontinues to genberate the above message and fails to load the screen.

Please fix.

Thanks, WaltC

Asked by johnandsusanne333 3 months ago

Last reply by Shirmaya John 3 months ago

Cursor is not auto-hiding after taking a youtube video fullscreen on macOS

Whether a person clicks the fullscreen indicator or types F on the keyboard, the cursor will remain on screen as the video is playing until it is again moved. This also a… (read more)

Whether a person clicks the fullscreen indicator or types F on the keyboard, the cursor will remain on screen as the video is playing until it is again moved. This also affects video played through the browser on steampowered.com. This issue appeared as of 143 and is still going strong in 144. This seems to be macOS specific as I am not noticing this behaviour on the Windows client. Could be a conflict with Tahoe.. I don't really know at this point.

There used to be a website where you could fire off a 'Firefox made me happy/sad' which is where I would've preferred to send this. So, have other people encountered this issue? And if so, are there any lasting solutions beyond wiggling the mouse?

Asked by yargh 3 months ago

Last reply by Andrey 3 months ago

Profiles menu

I don't have a Profiles menu under the Account button on the main toolbar. My Firefox was just updated and the update tab info talked about the new profiles feature as if… (read more)

I don't have a Profiles menu under the Account button on the main toolbar. My Firefox was just updated and the update tab info talked about the new profiles feature as if it was available. Is this rolling out in phases or should I be seeing it?

I have version 144.0, updated on 10/14/2025.

Thanks.

Asked by TimB 3 months ago

Last reply by Paul 3 months ago

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur i… (read more)

Firefox: Sprache ein Mischmasch aus Deutsch/Englisch. Trotz dass die Einstellungen nur auf Deutsch, sind die Menüs in Englisch! Wie bekomme ich es hin, dass ALLES nur in Deutsch ist?

Asked by rikweb 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Unable to use Firefox to access an account - Chrome works...

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering … (read more)

Since the last update, I am unable to log into my American Express account using Firefox (I can log in using Chrome, but Firefiox is my default browser). After entering user name and password, the little spinng arrow goes around for 8-10 seconds and goes off again - it won't to progress to the next screen . Never any error messages, it just spins awhile and stops.

Asked by patwldr 3 months ago

Last reply by mattc 3 months ago

no bookmarks or top sites are working.

I ran CCleaner and now I can no longer use my bookmarks or even see my top sites. I love using Firefox due to ease and now that I can no longer get my bookmarks to work … (read more)

I ran CCleaner and now I can no longer use my bookmarks or even see my top sites. I love using Firefox due to ease and now that I can no longer get my bookmarks to work or see my top sites, It is difficult to use.

Please help.

Thanks,

Fred

Asked by fredz49 3 months ago

Last reply by Kiki 3 months ago