Firefox Community Forum

Dear Firefox Support Team,

I am writing to report a problem I'm facing while trying to install the "sconnect" extension on my Firefox browser. This extension is required for accessing national digital certification services in Oman.

I am attempting to add the extension from the official portal: idp.pki.ita.gov.om. When I try to initiate the installation from this page, it fails to add to the browser. I have already ensured that my browser is up to date.

This extension is essential for me to access important government and educational services, including those from the Ministry of Education (moe.gov.om).

Could you please provide assistance or guide me on how to resolve this issue and successfully install the "sconnect" extension?

Thank you for your time and support.

Firefox asked how i wanted to open documents and I said with Word and it is doing what I asked. I want to open it in PDF or something else because they dont open in word.

microsoft edge has AGAIN fouled up my entire system; nothing newsworthy there. i managed to get my 3 profiles running again, but my "tabs groups" feature is gone and i only have the tabs i put in available.

can anyone tell me how to get my firefox tab groups working again?

i do a lot of research online and had dozens of groups and hundreds of tabs. these are now not showing up at all.

is there some way to go back to a working firefox tab groups or which file they would be in, etc.?

Thanks for any help! Wolfgang [edited email from public]

There are many Recommended extensions that are doing so very shady things (collecting user data that shouldn't be necessary for the task the extension is doing, storing user data, sharing data with less then trustworthy 3rd parties, using bullying tactics to get people to subscribe and so on). Many of these extensions change their privacy policies or their monetization practices after you've given them a Recommended badge and you then blissfully continue to suggest the extension after these changes.

I am having trouble with Firefox that's very odd: the tabs keep overlapping and I am not able to click on links.

It keeps happening randomly and I have no idea why!

I've attached a screen grab so you can see what I mean.

When this happens I have to close down the tabs in question and then reopen them.

Never had this issue before.

I don't remember signing up for Microsoft OR Mozilla. but I've been using Firefox for years. I have Microsoft, which may be [edited] @gmail.com, as I changed it from that to [edited] @gmail.com years ago, and haven't logged in for years.

I keep getting what appears to be notification (of news items?) popping up in the lower right hand corner of my screen. Is this a function of Firefox and if so can I disable it?

Amazon (either UK or US) has suddenly stopped loading properly on Firefox - there's no main top menu or header, instead there's a text list down the LHS (see screenshots). This first happened yesterday (14 Sept 2025) and it's still the same today. It works OK on MS Edge, so it looks like the've changed something which Firefox no longer recognises.

after reinstalling the OS, Firefox stopped synchronizing most of the data. Bookmarks were not transferred, and passwords and extensions were transferred less than half

Is Firefox blocking my access to certain websites? for example www.rt.com I'm able to access using a VPN which suggests Firefox is restricting my access.