Showing questions tagged: Show all questions

home page changed to google after restart and want to change to previous home page

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. H… (read more)

After Firefox update on August 14 the top area of browser started jumping continually so I did a restart. After restart had to reinstall Trusteer and McAfee Webadvisor. However my home page changed to Google and I don't want google as my home page. Cant remember what it was before (believe about:home or something similar). When I go to Settings Search and change search to DuckDuck it changed both the address bar and search bar. I am find with Google in Search bar but was my home page to go back to what it was and not Google. I am a senior and not highly computer savvy - please help and list steps so I can not have Google when I open Firefox browser. Thank you

Asked by scholtee 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

How do I block a site from search settings

When searching from the search bar how do I make it to where YouTube doesn't come up as an option for when I'm looking for a video? How do I block YouTube from my search … (read more)

When searching from the search bar how do I make it to where YouTube doesn't come up as an option for when I'm looking for a video? How do I block YouTube from my search

Asked by andrewfcantujr253 1 week ago

Last reply by James 1 week ago

Firefox developer not working since 142.0b2 - tabs do not load on restart of app

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser. I suspect an add-on but have not been abl… (read more)

Since this week's update of Firefox Developer edition when the browser is restarted tabs do not load until I reset the browser.

I suspect an add-on but have not been able to determine which one.

This is happening on multiple (3) physical computers.

I just started a new work role and haven't been able to find the time to troubleshooting of the issue myself.

This has been very disrupting and stressful.

Asked by chris.moland 5 months ago

Last reply by jonzn4SUSE 5 months ago

How to unsync desktop from laptop

How can I unsync desktop from laptop bookmarks? Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Lapt… (read more)

How can I unsync desktop from laptop bookmarks?

Selected update Mozilla to Windows 11 yesterday on desktop and am now seeing two sets of bookmarks on both devices. Laptop bookmarks were originally separate from desktop. Laptop is mine and desktop is my wifes. Did not know that it would auto sync both devices.

Is it possible to unsync/separate?

Thanks

Asked by CharlesH 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Is there a way to disable AI tag grouping before it rolls out to my device?

I don't know about you, but I loathe the recent push by the majority of tech companies to integrate the wasteful and environmentally harmful technology that is Generative… (read more)

I don't know about you, but I loathe the recent push by the majority of tech companies to integrate the wasteful and environmentally harmful technology that is Generative AI into every corner of the digital landscape. I am especially disappointed in Firefox following the Gen AI hype and inserting it into our experiences as a default without considering the massive amount of users who are not interested in this tech for morons, those who want nothing to do with said tech, or people like myself who f***ing hate it. I am aware that you can shut off AI features by using Firefox's advanced configuration, so I'm wondering if such an option already exists for this coming rollout feature.

I for one believe Firefox should give its users the option to preemptively opt out of rollout features for things involving Gen AI which many, like me, are in vocal opposition against.

Asked by Flora 4 months ago

Last reply by Gut 3 months ago

Issues following 8/5/25 browser update

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set t… (read more)

After the 8/5/25 Firefox update the internet is inaccessible on my laptop through the standard Firefox browser. The internet is accessible with MS Edge. Toolbar is set to always show bookmarks but none appear. Also, the browser's application's menu does not open to access options such as restore previous session, recently closed tabs, etc. I've restarted my device several times without it resolving the issues with the standard browser.

The Firefox developer version opened in command prompt safe mode (firefox -safe-mode), which is how this inquiry is being sent, but no bookmarks on tool bar or current page history from the standard (non-developer) Firefox.

I'd like to return to accessing the internet using the standard Firefox version with its bookmarks, history, etc. I am using Windows 10. Thank you.

Asked by webmaster94 5 months ago

Last reply by David DeBord 5 months ago

Firefox blocks too many websites I'm trying to use

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get th… (read more)

For months now, I've been trying to use different websites from Netflix, Spotify, YouTube, and my Google account and Firefox blocks access to all of them. I always get the error message "The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I've been forced to use Microsoft Edge for many basic websites and it's really frustrating. Please help.

Asked by GalaxySun 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

AI assisted tab grouping

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any chan… (read more)

I have carefully located all tabs in groupings suitable for me. Therefore, I do not want AI to make any changes. How can I ensure that Mozilla's AI does NOT make any changes to the groupings in which I have put my tabs.

Asked by cjfun1d 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Home Page "favicons" mostly stuck on generic after fresh Win 11 install.

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only… (read more)

I installed Firefox on a fresh Win 11 install, and most of the the favicons are still generic on the Home Page several days later. Facebook, Ebay and Youtube are the only ones that appear consistently, sometimes other will display, but then be gone again the next time the app is launched. All other links just have the generic letter icons.

I tried deleting the 3 favicon files in the Profiles folder, but it did nothing. I've tried manually re-adding the links, still nothing. I removed the "S" from "https;//" and still nothing. The favicons all show up on my other machines which use Firefox on the same user account, so it is not a problem with the websites themselves.

Not sure if its related, but upon installing Firefox on this machine, it made Firefox on my Mac desktop absolutely freak out. I had to make a significant number of changes over the course of hours to fix everything, so many relating to favicons alone that I don't know what actually fixed it.

What else can I do to try and get these working? Why does Firefox apparently struggle with this particular feature across multiple OSes?

Thanks.

Asked by VincentBrick 4 months ago

Last reply by katwol 2 months ago

PR_CONNECT_RESET_ERROR

I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it… (read more)

I have been having a problem with downloading a paper for reviewing from Nature Springer. However, it has been always failing. I have all the help from the website but it work. It always appears as shown below

Secure Connection Failed

An error occurred during a connection to reviewer-feedback.springernature.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Mathias Lujegi 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox Blocking 1 Password password manager

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Del… (read more)

I just purchased 1Password because I need a password manager. I like Firefox and want to continue using it as my browser. My operating system is Windows 11 on a new Dell laptop.

But when I try to use the 1Password icon in the browser to save login information, I get only 3 choices: monitor, relay, and Firefox VPN. None works for 1Password.

I am very frustrated about this and hope my fellow Firefoxers can help me. I am disappointed Firefox offers no tech support.

Asked by Elizabeth Joyce 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

extentions

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять доку… (read more)

Добрый день! Я много лет использую firefox для работы, я работаю в банке, и недавно нам дали расширение для мессенджера где ми общаемся с клиентами и можем добавлять документы легче и другие функции. У меня возникла проблема, так как я не могу его установить никак. Я питалась установить его по инструкциям с сайта, но безуспешно. Расширение фактически самостоятельно написано нашими разработчиками и инструкция по установке только на Chrome, и вігдядит она примерно так: скачиваете себе архив, извлекаете файлы пишете chrome://extensions включаете режим разработчика и загружаете туда файлы что были извлечены из архива.

Прошу детальную инструкцию как я могу это сделать для firefox.

Asked by TheBloodyQueenOfMoon 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago