Showing questions tagged:

Capturing Logs after Running Troublshooting Mode

I had an issue where my browser disappeared. Here are specifics for my installation. Name Firefox Version 142.0.1 Build ID 20250827004350 Distribution ID raspberrypi… (read more)

I had an issue where my browser disappeared. Here are specifics for my installation.

Name Firefox Version 142.0.1 Build ID 20250827004350 Distribution ID raspberrypios User Agent Mozilla/5.0 (X11; Linux x86_64; rv:142.0) Gecko/20100101 Firefox/142.0 OS Linux 6.12.62+rpt-rpi-2712 #1 SMP PREEMPT Debian 1:6.12.62-1+rpt1~bookworm (2026-01-19)


I relaunched and then restored previous session. After that, I searched open tabs, but when I selected a tab that was reported to be opened,  it was not restored. I went to troubleshooting mode and it worked fine suggesting some issue with an extension.  What, if any logs could I capture to help debug? thanks
Archived 1 140

Issue between Mobile and Desktop Firefox Bookmarks

My bookmarks do not sync between my Android( Samsung 22 Ultra) and my Desktop( Windows). I show this issue as when I would delete and update bookmarks on my mobile. They … (read more)

My bookmarks do not sync between my Android( Samsung 22 Ultra) and my Desktop( Windows). I show this issue as when I would delete and update bookmarks on my mobile. They did not update on my computer. I have tried signing out on my computer, which wiped out the bookmarks and other saved attributes. Then signing back in. This did not work. My bookmarks menu is bare. Even though in my account I have both my mobile and computer accounts connected. What can I do to fix this?

Some background, the bookmarks and other saved attributes where from chrome, I transferred them over.

Archived 1 141

I STILL CANNOT SIGN INTO MY BANK!!!

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I S… (read more)

I have been trying for WEEKS NOW to sign into my bank! The bank can use a TEMPORARY password to access my account but once that's over, when I try to log into my bank I STILL CANNOT LOG IN!!!!!!!!!! WTF has happend to Firefox after that last "update" what ever it was they changed, made it IMPOSSIBLE for me to log into my BANK. The problem is NOT the bank it's FIREFOX & FIREFOX NEEDS TO FIX THIS CONNECTIVITY PROBLEM SOON IF NOT SOONER!

Locked Archived 1 462

customize new tab

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only option… (read more)

I am trying to set up a new computer. I have customized the homepage and new windows to a preferred page, however I cannot customize the new tab settings. The only options for a new tab are either Firefox homepage or blank page. I am trying to find a way to have my preferred homepage open when I open a new tab.

Archived 1 331

PDF download vs. view: Out of the box settings may not be ideal

I am a Dropbox user. I have until recently been almost strictly a Google Chrome user. The PDF seamless behavior I have been seeing in Chrome is like this: 1. If I click o… (read more)

I am a Dropbox user. I have until recently been almost strictly a Google Chrome user. The PDF seamless behavior I have been seeing in Chrome is like this: 1. If I click on a search engine result for a PDF, I see the PDF opened in the browser. 2. If I click on Download at Dropbox, the PDF is downloaded to my PC.

On installing Firefox, the behavior I saw was like this: Whether I clicked on a search engine result or Download at Dropbox, I saw the PDF opened in my browser.

When I changed the Action for Portable Document Format (PDF) (application/pdf) and Portable Document Format (PDF) (application/binary)to "Save File", the PDF downloaded to my PC. But so did search engine links.

I seem to have fixed the issue by making my settings like this: 1. Action for Portable Document Format (PDF) (application/binary) to "Save File" 2. Action for Portable Document Format (PDF) (application/pdf) to "Open in Firefox"

Fingers crossed. ??? I was wondering why it wasn't set up this way on installation.

Archived 1 361

unwanted notifications

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license e… (read more)

getting unwanted notifications from d35nd28hubcc73d4frm0.spanchaintech claims its from Mozilla Firefox telling me Trojan Virus detected! System alert! McAfee license expired! and tries to direct me to a site taking payment to upgrade my McAfee account My McAfee account has not expired Running a scan reveals no viruses or problems BUT - I can't find how to get rid of the notifications How do I get rid of the notifications?

Archived 1 412

Missing close button

Hello. My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present. This is happening on Fedora 42 With Gnome. I believe I… (read more)

Hello.

My Firefox browser is missing the close button from the top bar. Minimize and Maximize buttons are present.

This is happening on Fedora 42 With Gnome.

I believe I don´t have any custom theme or user css or extension that could cause this.

Also because, it seems to be hapenning not only in Firefox itself, but also in Firefox based browsers, like Tor Browser.

Anyone has any idea what is hapenning?

Thank you.

Solved Archived 1 292

Firefox Multi-Account Containers

Not able to open yahoo mail in Firefox Multi-Account Containers tab. firefox version 142.0.1. Windows 10. Works with GMail. When a container tab is opened and you enter… (read more)

Not able to open yahoo mail in Firefox Multi-Account Containers tab. firefox version 142.0.1. Windows 10. Works with GMail. When a container tab is opened and you enter "Mail.yahoo.com", firefox tab alternates between (i) login.yahoo.com/?.src=ym&pspid=xxxxxxx and (ii) mail.yahoo.com/d

Archived 1 180

this container garbage ???how do i remove this garbage ?

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my comp… (read more)

how do i remove this container garbage that just showed up on my computer did not ask for it ,do not want it, cant stand this garbage ! i never want to see it on my computer anywhere ever again , how do i remove this garbage and ,no i dont want it hidden ! i want it gone never to show its face on my computer ever again !!!!!!! so if someone would kindly tell me how to remove this garbage it would really make my day !

thank you ric

Archived 1 180

AI impairs performance

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capabl… (read more)

I'll be honest, I have strong ethical objections to "generative artificial intelligence" (genAI) on a range of issues, and I have seen no sign that the industry is capable of, let alone plans to address any of them. But I'm not here to debate genAI, I'm here because I require a work enviroment and tools that make it as easy as possible, preferably default, to avoid genAI.

I'm deeply disappointed that the Mozilla Organization has decided to add genAI to label tabs in Firefox. Even if I didn't have ethical concerns, I would still be disappointed at the bogged-down performance and genAI hallucinations that make this change categorically a downgrade.

I respect other users right to do things I find harmful, and the Organization's authority to make decisions. I treat genAI much as I treat smoking, everyone gets to make their own choices, but I have the right not to be exposed to second-hand smoke. Having genAI options default to on is like having somone blow smoke in my face, and when they can't be turned off, it is like having an acquaintence who insists on smoking in my home: I won't have them over (use their software) any more.

I'm in the process of kicking the people who smoke in my house out, and minimising my exposure to "second-hand smoke" (unwanted genAI). I've been a Mozilla user and proponent since the Organization was founded, and was a Netscape user before that, so I don't want to lose an old friend... but I am looking into other options.

Solved Archived 1 100

installed K-Lite Codec Pack now Twitch.tv wont load

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, t… (read more)

saw a post that recommenced to installing K-Lite Codec Pack would help so that i could set 1440p on Twitch because the option is greyed out for me. after installing it, twitch gets hung up and never finishes loading. it loads in a private window, and on edge too. i turned off the few extensions i have but that didnt help either.

i uninstalled the codec pack but im still getting the issue.

if i hit F12 i see theres an error Loading failed for the <script> with source “https://assets.twitch.tv/assets/6411-9f5e77558af00b1acec0.js”.

thnx!

Solved Archived 1 192

player.vimeo.com cant be played on lap top

Firefox detected a potential security threat and did not continue to player.vimeo.com because this website requires a secure connection. What can you do about it? player.… (read more)

Firefox detected a potential security threat and did not continue to player.vimeo.com because this website requires a secure connection.

What can you do about it?

player.vimeo.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it.

If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Archived 1 150

Secure Connection failure

I continue to get this message when clicking on a link. How do I rectify the situation? Secure Connection Failed An error occurred during a connection to gazettepapers.… (read more)

I continue to get this message when clicking on a link. How do I rectify the situation?


Secure Connection Failed

An error occurred during a connection to gazettepapers.cmail20.com. PR_CONNECT_RESET_ERROR

Error code: PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Archived 1 120

How to remove chatgpt

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm usi… (read more)

I installed chatgpt, but I've found it more of a nuisance than a help. I've tried on-line to find out how to remove it but none of the suggestions seemed to work. I'm using the latest version of firefox on a Macbook Pro. Any ideas welcome. Charlie

Solved Archived 1 281