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Unwanted website keeps popping up when I open firefox

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed… (read more)

I signed onto my parents computer that was assigned to a school district and now everytime I open firefox on any of my devices their website keeps popping up. I've signed out of their computer and have tried deleting and reopening my account, and nothing seems to work.

Asked by SuMo Bot 4 weeks ago

Last reply by jonzn4SUSE 3 weeks ago

Mozilla

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4 can notbe opened … (read more)

starting the computer I receive following message: C:ß\users\....\AppData\Roaming\Mozilla\Firefox\Profiles\ibp4oc3n.default-release\search\json.mozlz4

can notbe opened

whatshall I do?

Thank you! Anne

Asked by aku2 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

  • Solved

Two Mac Systems, Two Different Firefox Experiences

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories"… (read more)

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

Asked by Homer712 5 months ago

Answered by Konstantina Papadea 5 months ago

Cannot find QR scanner in my moblie browser to sync the devices.

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead … (read more)

I cannot find "Sync and save data" button in my mobile browser, making it impossible to sync the devices. The instructions provided by the settings lead me into the dead end.

Asked by 27VMB 5 months ago

Last reply by jonzn4SUSE 5 months ago

PC crashes sometimes after finishing a chess game in Firefox

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did cra… (read more)

For the past few weeks, my PC reliably crashed after a few chess games on chess.com with Firefox. GPU and Memory benchmarks are running through without issues, it did crash when starting a Steam game once before, but I wasn't able to find out why. At this point, I'm really curious to learn about what could possibly cause this, but don't really know where to look for it. Really wondering what special thing is happening after a game there that doesn't happen with other websites/browsers. Would really appreciate your help!

Running Wayland on Archlinux 6.15.7 with AM5 CPU and DDR5 memory. Sometimes wondering if it's a graphics issue since my display is connected via the iGPU, but I also have an NVIDIA graphics card installed that I use for games sometimes.

Asked by randufresne 5 months ago

Last reply by Braden Whitener 4 months ago

Saved Passwords.

Dear Mozilla, I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere.... Thanks a lot for unders… (read more)

Dear Mozilla,


I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....


Thanks a lot for understanding!



Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

Asked by Mkedupa 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

I can no longer access some of my applications.

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything wa… (read more)

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

Asked by jdsb1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Please explain why you're not allowing me into certain sites Father

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea wha… (read more)

I'm trying to get into an ai content creating site, that is open to all users, as in a family site. and mozilla (didn't know they had security until now) with no idea what kinda security I've already got, decides to have a god complex first thing in the morning, right down to the part when I say, I'll accept the risk and go forward. They ignore that part, as if I didn't click the button. Yes, I know that's a chapter right out of Microsoft's book, I had to double check it myself. What gives?!?

Asked by Sean Kelly 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

firefox cannot access some web video online

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is. Hmm. We’re having trouble … (read more)

i try access some web video online but can't access example is www.123-hdd.com or www.037hd-movies.com When i access it sow message error is.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123-hdd.com.

If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

but i try by chrome or microsoft edge can open the website normally. Please help me. how to fix this error.

Asked by art makchum 5 months ago

Last reply by jonzn4SUSE 5 months ago