Firefox Community Forum

I kept my installation of Windows 11 while doing a clean install of Windows 11 to another drive. I installed FF and copied the profile from the old installation to the new one. about:addons displays all my add-ons and they're all enabled. But their icons don't appear to the right of the search bar. How do I get them back?

Hi everyone

I used Refresh Firefox option and it created "Old Firefox Data" folder on my desktop.

Awesome stuff. Sadly I cant get rid of it, here is why:

1. At first it said that the folder is used by another program and I cant delete it because of that. Cool, I decided to uninstall Firefox and make a clean install, so I have space to delete the folder too.

2. Long story short, it didnt work. I removed Firefox and tried to delete that folder, but wait for it, yeah I cant because I need permission from MYSELF. Awesome stuff.

3. I decided to use safe mode, so I used run command to run msconfig and I changed it to boot in to safe mode. But wait for it! YES! Its bugged and I cant login in safe mode, because pin is useless and it doesnt give me option to use password, so after hour of various things I got back to my normal mode via CMD commands. THANK YOU MICROSOFT.

4. So now Im stuck with the lovely "Old Firefox Data" folder, which cant be removed normally, neither in safe mode and wait for it! NEITHER WITH ADMIN CMD, not even the takeown /f "Old Firefox Data" /r command. THANK YOU MOZILLA!

So is there someone knowledgeable enough to help me to get rid of that folder pretty please? Like really a lot please.

I have two Mac systems, a 2018 Intel Mac Mini, and an M1 2020 MacBook Pro, both running Sonoma 14.7.6. On the Mac Mini, Firefox opens to the familar "Recommended Stories". On the MacBook Pro Firefox opens to a long list of items I'm not the least bit interested in. How do I get the MacBook Pro back to nothing but the "Recommended Stories"? I don't want/need NHL, NFL, NBA,Television, MLB, Pro Soccer, Education, Food, Health, Parenting, etc., etc., etc.

I have been trying to get into Amazon to purchase a few Items - it asks me for a PIN from you to log in to purchase - I have no understanding of this - I called them and they said you were the issue

I am positive that I've been signed into a Firefox browser account for the past several years (to Sync my favorites, etc.) However, my laptop recently crashed and, when I signed into my Firefox account on my new computer, the bookmarks that populated are YEARS old. I'm not sure how this happened. Can anyone help?

Dear Mozilla,

I have a question, Can i keep save passwords everywhere? 'Cuz i'm not sure if i can keep saved passwords everywhere....

Thanks a lot for understanding!

Hugs & Tickles, Mkedupa. (Aka Maciej Paweł Kębrowski

I installed the msix package from Microsoft Store. We can't add our autoconfig to the msix version? We don't have access to C:\Program Files\WindowsApps\Mozilla.Firefox_xxx.x.x.x_x64__n80bbvh6b1yt2\VFS\ProgramFiles\Firefox Package Root so we can't put the needed files there. So were are we supposed to put the autoconfig files? Firefox seems to have added support for the similar situation on linux with flatpak and snap. https://bugzilla.mozilla.org/show_bug.cgi?id=1785278 There isn't a way to use autoconfig on Windows if we choose to install Firefox from the store of the OS?

Firefox was updated on my computer on 7/23/25. I can no longer access some of my applications. I tried Outlook and everything worked fine. Help me out here, everything was working just fine before the update, and I want to return to a working version. Thanx.

I encounter PR_CONNECT_RESET_ERROR when accessing to some websites

mainly github google and stackoverflow

Sometimes "Reload current page" will work, with multiple tries

I am in China and I am using v2ray+v2rayA for accessing foreign websites (it is a necessity)

This issue happen only on firefox, as edge and chrome can access without error

Is there some settings to disable the PR_CONNECT_RESET_ERROR feature?