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New system

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on m… (read more)

Good morning you wonderfull people, I tend to update my computer once every so often. And that time has now come, I have to go through all the setting and extentions on my new system with Firefox along with many other settings for my faverate sorfware. Is there a way to copy all the existing settings to my new set up. Along with tool bar bookmarks that I can't seem to figure out how to export like the normal bookmarks. Kind regards Victor.

Asked by sid59 3 months ago

Answered by TyDraniu 3 months ago

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Unable to log into Google account after latest update

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support … (read more)

While I am able to log into my Google account in Chrome, I am unable to do so in Firefox after the latest update. Whenever I try, I am redirected to the attached support page, which asks me to delete cookies and cache contents. Deleting those does not help.

Please help!

Asked by altquixote 6 months ago

Answered by altquixote 6 months ago

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Cannot access the authentication box in https://intesasanpaolo.com website - June 7 2025

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) a… (read more)

Hello all, I have the same exact problem described in post https://support.mozilla.org/en-US/questions/1463436, dated 9 December 2024. Until ten days ago (more or less) all was working correctly. At the beginning I thought there was a problem with Intesa because Intesa had problems in all the country in that period, but I have now tried CHROME and found that is working correctly. My system uses Firefox 139.0.1, W10-32 and Iliad FTTH. I have already cleaned cache and data from settings but the problem remains. Any thought? Thanks very much for any help. Mario.

Asked by mario1056 7 months ago

Answered by mario1056 7 months ago

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website needs to be reloaded before selctions can be made.

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using… (read more)

Hello, Thanks for taking your time to help me with an internet page problem. The pages load but when using the cursor to select an option, I must reload the page using the circle with an arrow icon almost every time. Never happened before and it's annoying. Recent Windows 11 update? Or, what? [email removed]@yahoo.com

Asked by joedoksjr 7 months ago

Answered by joedoksjr 7 months ago

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Firefox deleted user data after the update

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I… (read more)

I updated firefox, and all my addons and sign ins are gone now. Search history and tabs remained intact. It also created a folder on my desktop, but I'm not sure how do I "extract" my old data from it.

Asked by Damir Zasimenko 7 months ago

Answered by jscher2000 - Support Volunteer 7 months ago

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Pressing F12 to get the tools. What FIREFOX gives me and what CHROME gives me.

(Sorry if the wrong area.) I'm curious and play with Node-Red a lot. Just now I am playing with the `http-request` to explore web pages. I press the `F12` key and the … (read more)

(Sorry if the wrong area.)

I'm curious and play with Node-Red a lot.

Just now I am playing with the `http-request` to explore web pages.

I press the `F12` key and the tools pop up and I go through some basic things.

I see/get just about nothing. See pic (Don't know to make it inline.) But the name says it all.

So I've pressed the `F12` key, clicked on the NETWORK and REFRESHED the page.

Now with Chrome.

Whole different set of stuff.

Someone - please. What's going on? I'm not understanding the huge difference with how things are shown.

Asked by shykitten55 7 months ago

Answered by Denys 7 months ago

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The '+' sign on the tab bar no longer appears

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T howev… (read more)

I updated Firefox this morning to 139.0.4 on my Mac and now the '+' sign to add a new tab no longer appears on the tab bar. I can still add new tabs with Command T however.

Any suggestions on how to restore the '+' sign?

Thanks Dan

Asked by danbob6 7 months ago

Answered by Ed 7 months ago

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Trying to sign into Epson support site being blocked by Malwarebyes as malware!

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefo… (read more)

I just got a new Epson 3-in-one printer and tried to sign up for the warranty. I got a message that the warranty was expired... I went to the Epson support site on Firefox and Malwarebytes blocked the site as malware... It said I could add the site as approved, but I don't know how to do that. "https://www.epsoncom.com/my-account/home". The Epson site said I already had an account but my password was incorrect. I had an Epson printer more than ten years ago; I don't remember the password and they don't provide an option to reset it. HELP, PLEASE.

Asked by BTINAZ 7 months ago

Answered by jonzn4SUSE 7 months ago

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Icon when clicking and dragging things

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything… (read more)

Hi. I'm asking this question because I'm not quite sure how to describe this issue through a Google search. Recently, I've noticed that whenever I click and drag anything, an icon will pop up while I'm doing so. Attached is an example, I click-and-dragged on the "Learn More" hyperlink off to the right.

Is there any way to disable the icon that pops up? It bothers me and seems to slow things down, which isn't ideal. I'm not the most well-versed when it comes to Firefox's more advanced settings (the options in about:config and whatnot) so I wouldn't know where to start.

Asked by bug 6 months ago

Answered by bug 6 months ago

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Firefox tab behavior

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have… (read more)

I'd like to ask about Firefox's behavior and settings. I'm using Firefox with vertical tabs (using an add-on), but it seems to be behaving strangely. The things that have changed since before are: 1. Open from pinned tab 2. Now opens in a new tab → Previously it opened in the same tab 3. Clicking on a newly opened tab opens a new tab again → Previously it would open pinned tabs/same tabs → in a new tab It has changed. I haven't changed any of my Firefox settings. Windows 11 Home 23H2 Firefox version 139.0.4 (64-bit).

Asked by sweet0670 7 months ago

Answered by sweet0670 7 months ago

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New Links Always Open At The End Of Tabs

Hi, I have a large number of tabs and also have pinned tabs. When I click a link outside of Firefox (FF is my default browser) it always opens them at the end of my tabs … (read more)

Hi, I have a large number of tabs and also have pinned tabs. When I click a link outside of Firefox (FF is my default browser) it always opens them at the end of my tabs (on the far right). I would prefer that the newly opened links open at the beginning of my tabs (the far left) but just after my pinned tabs. Is there a was to do this?

Thanks!

Asked by Old_Mellow 4 months ago

Answered by Old_Mellow 4 months ago

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Shaw Webmail error: Security Check Failed. Clear your browser cache and retry.

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing an… (read more)

When signing in to online Shaw Webmail, message says 'Security Check Failed. Clear your browser cache and retry'. Screenshot attached. Have done so in "Clear browsing and data history", (as per Firefox guidelines) multiple times, for all History and cache. Did not resolve issue. Contacted Shaw Support; they instructed to try logging in with Chrome browser. Worked fine. Issue appears to be strictly with Firefox Browser (on multiple devices). I prefer Firefox over Chrome. Any advice greatly appreciated.

Asked by Jorge Mandango 6 months ago

Answered by Jorge Mandango 6 months ago

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Can't update Firefox on Linux Mint

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in adv… (read more)

Tried to update Firefox. Got the message: your updates are being managed by your organization. I'm a home user. No organization. What is the problem? Thank you in advance.

Asked by KLRGUY 6 months ago

Answered by TyDraniu 6 months ago

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MacOS 26 Spotlight usage crashes Firefox when summoned

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach… (read more)

Ran into an interesting bug with Firefox since installing the macOS26 Dev beta. Whenever I use command space to bring up spotlight, Firefox become unresponsive, the beach ball will spin. It will only happen if Firefox is in focus when I use spotlight, and only if I am signed into Firefox sync.

I am not sure of a way to help replicate this issue as it seems to only happen when signed with Sync, but I would be happy to provide additional if I can.

Asked by Cbjake 7 months ago

Answered by Wicker 4 months ago

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All links open youtube videos

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a w… (read more)

Whenever I search something and there is a youtube video included in the search results, all links direct to that video. In the example image it show me hovering over a website link and in the bottom left hand corner it instead tries to open a youtube link at the bottom of the page.

Asked by no.i.will.not.change 6 months ago

Answered by Kiki 6 months ago

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Amazon shortcut is messed up

Firefox has shortcuts at the top of any new tab opened. These are usually your most visited pages. For most shortcuts, if you click the three dots you get a menu of: Pin … (read more)

Firefox has shortcuts at the top of any new tab opened. These are usually your most visited pages. For most shortcuts, if you click the three dots you get a menu of: Pin Edit Open in a New Window Open in a New Private Window Dismiss Delete From History

This is the menu you get for almost all shortcuts EXCEPT for Amazon. For the Amazon shortcut you get: Pin Dismiss

That's it. No opportunity to edit it. And if you click on the shortcut, it doesn't take you to Amazon.com, instead it opens "Amazon.com Search" in the address bar. I don't want Search, I want to go to the Amazon home page but the shortcut doesn't take me to the Amazon homepage like it used to. Why is this broken now?

Asked by KT 6 months ago

Answered by KT 6 months ago

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No sound on YouTube

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the compute… (read more)

I have sound in Windows, but YouTube is dead quit. I have tried all that is suggested in Firefox help and some YouTube sites. Nothing worked. I have tried off the computer and restarted, but no change. My system is Windows 11, sound works, and the latest Firefox update installed. Question is this a YouTube tacit to stop NoScript and uBlock?

Asked by computerdown 7 months ago

Answered by computerdown 7 months ago