Firefox Community Forum

Hello mozilla support team I am Gina I have this problem for about two or three weeks now.I try to watch videos on mozzila firefox and I get gliches and sound dose'nt work.I don't have those problems on vivaldi at least at this moment. I realy hope you can solve those issues. Kind Regads! Gina Monica Ciuca

Hello, I clicked on a vendor link with a email on Outlook webmail and was refused a connection. Not even given a choice to bypass it. This is a reputable vendor associated with my professional work. Please let me know a work around for this browser behavior.

Regards, Fred Flickinger

When I am on Facebook and I am viewing photos and I attempt to enlarge them for better viewing all i get is a black screen. I was not having this problem before. If I change browsers to Google Chrome or MSN I do not have this issue. I prefer to use Firefox as my default browser, I have not changed any settings that would affect this so I am not sure why this is happening only on Firefox!. Please assist. Thanks in advance.

Starting early this morning I could not open a website (where I purchase supplements) I have accessed in the recent past. I added the address to the DNS listing but that didn't help. In the verification lock icon in front of the address it says the connection is secure. But below it states the Connection verified by a certificate issuer that is not recognized by Mozilla. Prior to 1/22/25, I had no issues opening this or other websites. It doesn't matter if I have my VPN turned off or not, the website does not open. Was the Mozilla update of 1/22 the cause? If so, how do I rectify the issue I currently have? If not, how do I rectify the issue I have?

After using the "recent browsing" menu in the top left corner of FF and opening certain websites from the "import tabs from other devices" menu it has completely broken a handful of websites on my PC entirely, even using other browsers.

The page will load but no content is displayed, no links or media, just a blank white page. This is consistent among these websites even among other browsers including Chrome and Edge.

I have uninstalled and reinstalled FF multiple times, cleared cache/history, hard PC resets, refreshed FF, Uninstalled and reinstalled every browser. The issue persists.

These websites still function perfectly fine on mobile FF and Chrome. I've exhausted website permissions, app permissions, etc. The issue still persists. These websites were functioning just minutes before I tried importing them from the other devices tabs. Something about that functionality has completely broken them on my PC.

I just created an account to sync my passwords and bookmarks from an old Macbook to a new one. I can see both devices on the Mozilla account but the Sync does not work. Nothing appears in my bookmarks.

thank you for your help.

I downloaded a PDF and used Firefox to view the file. I'm trying to find key words in the PDF and I always get phrase not found. As a test I inputted a word I found in the document but find in page stated phrase not found. What am I doing wrong? I remember that I have used that feature in the past and it worked.

H!

For a long time now, at least a year, I cannot change the sort priority for search results on Amazon. Whenever I try to change to any other sort method other than Featured, the page just reloads and switches right back to Featured results. It happens on all my computers. I know this is a Firefox issue because this doesn't happen when I search Amazon with Chrome or on the Amazon app.

Anyone got an idea what's going on here?

https://shop.sportsbasement.com displayed and work 3-4 days ago. Now blank. https://us.muc-off.com/ blank https://www.asp-usa.com/ blank https://byrna.com/ blank

I have cleared cashe, history, Turn VPN off, Turn adblocker off, these were all on when it worked. Now nothing

I cannot do online banking with the Bank of Montreal using Firefox. A website (https://thebao.ca) does not display properly when accessed with Firefox.

Support I am having problems accessing my accounts on certain web sites, I can access them with other browsers, just not Mozilla Firefox. The two main sites are: https://www.bigfishgames.com https://www.spectrum.net How do I solve this problem? Firefox has been my default Browser for two decades now, but if this problem continues it will not remain as the default. Michael

Have a new modem/router (Assis G34). Only getting 57.2 mps download and 9.6 mps upload. In trying to go to a website, it times out.

Tried Microsoft Edge. It worked OK when I wasn't using Firefox at the same time.

Planning to get a range extender. Is that the solution?