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YouTube won't go full screen

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, b… (read more)

You Tube will not go full screen. I've tried reinstalling, clearing cache, refreshing page, pressing F11. Nothing works. It will go full screen in a private browser, but not in a normal one.

Asked by drow_noble_1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

There seem to be some worrisome issues with my passwords in Firefox

Ok, there are a couple things that seem related and are worrying me. First, every time lately that I have signed in to something new (new online account, FEMA, etc), whe… (read more)

Ok, there are a couple things that seem related and are worrying me.

First, every time lately that I have signed in to something new (new online account, FEMA, etc), when the little window pops up to ask if I want to save the log in info, it doesn't have the password I entered, but instead an immense string of characters (I'd say several hundred) AND I just saw this last time as I was erasing the password, that it actually looks like it might be a web address (I just briefly saw http:// before it was erased)

The next thing that has just happened today (Is black Friday now like solar flare ID theft Friday or something?!?!) is that when I tried to sign in to...I think it only happened on Amazon...when I clicked on the email/user box it took me to my saved passwords page. Every time. I couldn't even enter the log in because it would just go to passwords. That's really really worrisome.

And, then, the last thing that I haven't had a problem with so far since getting a new computer is every now and then my computer would all of a sudden just start doing things on it's own. I was logged in to an online store once that had my card saved and my computer just ordered everything in my cart. Once I was browsing on the library and it cancelled all the books I had on hold. I have video where it would just start entering random stuff in fields.

I have changed my keyboard and the keyboard I have now is wired.

Any ideas on what this might be? Or do I really have some serious bad guys out there messing with me?

Asked by cmartis1 4 months ago

Last reply by markwarner22 4 months ago

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux mac… (read more)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

Asked by danolner 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Reinstalled Fiefox Browser

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can … (read more)

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

Asked by ujmi 5 months ago

Last reply by TyDraniu 5 months ago

Command + Number not properly switching tabs.

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64) Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I ju… (read more)

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64)

Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I just have a couple tabs open it's fine, but typically after 3 or more tabs are open I can't "Command+#" anymore. It works fine on my Windows machine, tried uninstalling, updating, checking extensions. Any thoughts?

Asked by Max Perez 5 months ago

Last reply by markwarner22 5 months ago

Mozilla now blocks a website that it previously allowed, has the padlock icon in bar showing as not secure

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and… (read more)

https//www.modelprices.com is a pricing database for models, trains cars etc. It does not require passwords. Yet Firefox in a recent update has now deemed it insecure and I cannot see how to fix this, despite clicking on the task bar padlock item and looking at the drop down items. This is most annoying. Can you please assist? Thank you.

Asked by allancgrant 5 months ago

Last reply by ThePillenwerfer 5 months ago

Firefox Tabs not re-opening after Restart

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station t… (read more)

Over the past several days, Firefox has been randomly shutting down. When reopened, my previous tabs have disappeared. While setting up my laptop on a docking station today, I had to reboot several times. Every time it reopened my previously opened tabs are gone. Yes, I have Settings set to re-open Firefox with previously opened tabs. It has worked beautifully for me for years. Does anyone know what is going on? What I can do?

Asked by ScruffysMom 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Very weird webpage loading issue

Good day, I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load… (read more)

Good day,

I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load in the background for some reason. It is the ONLY website I have this issue with. Does anyone have any workarounds for this?

On my previous PC I turned off one of my adblocks and it stopped. I've tried it again on this new one and still no dice. The ones I have are ublock Origin, adlblock ultimate and adguard adblocker mainly cause Youtube always finds a new way to try and bypass one of them.

Thanks in advance

Asked by blackestheart13 5 months ago

Last reply by markwarner22 5 months ago

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (read more)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 5 months ago

Last reply by Kiki 4 months ago

Uploading videos to YouTube blocked

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (read more)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 5 months ago

Last reply by jonzn4SUSE 5 months ago

Firefox loading issue

On some sites, not nearly all of them, I can click a link and it'll spin the circle in the tab for about one or two minutes before acting like I never clicked it. If I cl… (read more)

On some sites, not nearly all of them, I can click a link and it'll spin the circle in the tab for about one or two minutes before acting like I never clicked it. If I click it again after it spins, most the time it'll load immediately. And then there's periods of time where every link I click loads immediately.

I mostly have this problem on archiveofourown.org but I've noticed it on other sites.

Asked by Necey 5 months ago

Last reply by jonzn4SUSE 5 months ago

Windows Randomly Can't Be Clicked Mac OS

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent … (read more)

I've been trying to locate the cause of this for the longest time and I can't. I have my Macbook hooked up to a Displaylink dock. Everything is running the most recent versions, the Mac, Firefox, etc. Randomly the windows will all show as they're not active and I'm not able to make any of them active. I can't click links, I can't exit out using the mouse, but hiting enter on the exit prompt will work. Have you seen this before? Do you know what is causing it or how to fix?

Asked by penndalton 5 months ago

Last reply by markwarner22 5 months ago

Who has my email address?

I use Firefox for all of my internet activities. I have a new email address. Can Firefox give me a list of all websites that have my old email address? … (read more)

I use Firefox for all of my internet activities.

I have a new email address.

Can Firefox give me a list of all websites that have my old email address?

Asked by gcotterl 5 months ago

Last reply by Paul 5 months ago

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete hi… (read more)

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete history".

Asked by Robert Hyde 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

MY YOUCARE SEARCH ENGINE SUDDELY DOESN'T WORK.

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEA… (read more)

I HAVE USED THE YOUCARE SEARCH ENGINE FOR OVER A YEAR AND FOUND IT EXCELLENT, I'VE PROVIDED OVER 85 MEALS FOR ANIMALS IN SHELTERS, BUT YESTERDAY WHEN I WANTED TO DO A SEARCH, NOTHING CAME UP, IT JUST SAID 'NO RESULTS FOUND' I TRIED SOME COMMON SITES, NEXT, ARGOS, ALDI, AND IT JUST SAID THE SAME THING.

                                                                                              COULD YOU PLEASE HELP PUT THIS RIGHT,
                                                                                                                                                                    MANY THANKS, JANET.

Asked by JANDY7 5 months ago

Last reply by Paul 5 months ago