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PDF fonts display incorrectly

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrect… (read more)

Yesterday I uploaded a bunch of pdfs on my wordpress website and they display the title, image captions, byline and other miscellaneous text, but NOT BODY text, incorrectly on Windows Firefox and ONLY on Windows Firefox. Mac works fine, Windows Chrome, Edge work fine but Windows Firefox displays the affected text as individual boxes with letters in them. This may be broader than the font settings on one computer as I have replicated the issue on several PCs. Interesting though that when I download the embedded pdf, and it's displayed in the page, the fonts ARE CORRECT!!! You can see the issue here: https://davegibsonimages.com/air-force-vs-navy/ or you can look at the screenshot I took. I've contacted the developer of the embedder plugin and they are seeing a 404 error for the affected pages, which is NOT replicated elsewhere, but since it returns a 200, they're convinced that it's not a problem with their plugin. Godaddy is of course saying all is well on their end. I've cleared all the available caches, to no avail, and of course refreshed pages.

Asked by karelle2001 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux mac… (read more)

Firefox history contains youtube videos I didn't watch (and that aren't in my google youtube history). I've realised they go back May, roughly when I got my new linux machine and installed Firefox. However, they also seem to have been watched outside the time any of my devices apart from my phone are on. They're mostly just junk videos about minecraft etc.

See attached pic - the ones this morning between 5.48 and 7am I didn't have the laptop turned on. My phone was on though, but by the bed.

How has this happened and how can I track down how to stop it?

I'm writing this on my Windows desktop, can send details of other devices if useful.

Asked by danolner 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

All passwords saved in Desktop Firefox browser have been lost and I have no idea why. Can I recover them?

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm… (read more)

A few weeks ago, I checked my passwords and logins tab only to find there was nothing there anymore. Completely blank. I must have had at least 50 logins saved there. I'm not sure if there was an update around the time, but I believe I checked and saw there was. Has this happened to anyone else? Were you able to get them back? This is my wake up call to completely stop using the password manager feature of any browser ever. Totally disappointed

Asked by Moises Rodriguez Sosa 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Firefox loading issue

On some sites, not nearly all of them, I can click a link and it'll spin the circle in the tab for about one or two minutes before acting like I never clicked it. If I cl… (read more)

On some sites, not nearly all of them, I can click a link and it'll spin the circle in the tab for about one or two minutes before acting like I never clicked it. If I click it again after it spins, most the time it'll load immediately. And then there's periods of time where every link I click loads immediately.

I mostly have this problem on archiveofourown.org but I've noticed it on other sites.

Asked by Necey 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox desktop brower on Mac not loading videos

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up… (read more)

Firefox won't load videos that other browsers will. Typically, when I load a page, there's a big blank spot where the embedded video should be -- where the video shows up on Chrome or Safari. I've tried clear the cashes and reloading Firefox, but the problem persists. For many reasons, I'd prefer to use Firefox, but if I can't fix this, I'll stop using it at all. Can anybody suggest ways to fix this?

Asked by zczd59sxx6 3 months ago

Last reply by Kiki 2 months ago

downloads

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads… (read more)

Hello! My download settings are (and have always been): always ask where to download files (in all options). In the latest versions, Firefox automatically opens downloads in a new tab without asking and downloads them to the default folder. This is an inconvenience for me. Thank you for your attention

Asked by menjapa 3 months ago

Last reply by markwarner22 3 months ago

My Gmail ID is hacked is 13.102024, Please help me.

Dear Team Google, Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it. That Gmail ID was a Youtube Channel. … (read more)

Dear Team Google,

Someone hacked my Google account on 13.10.2024, and he changed every recovery method so that I can't access it.

That Gmail ID was a Youtube Channel. JONI VCD CENTER CHANNEL id :- UC9Mw6QDqzbPqPqMagjO-l1g. YOU TUBE is not helping me. I am in great danger. please me So please bring back my google account.

Gmail ID :- [email address] Old lost email Account Name:-Khaleda Akhtar Birthday:- [date of birth]

Contact Email:- [email address]


thank you KHALEDA AKTER JONI VCD Center

Asked by Sourav Ahmed 3 months ago

Last reply by Paul 3 months ago

Who has my email address?

I use Firefox for all of my internet activities. I have a new email address. Can Firefox give me a list of all websites that have my old email address? … (read more)

I use Firefox for all of my internet activities.

I have a new email address.

Can Firefox give me a list of all websites that have my old email address?

Asked by gcotterl 3 months ago

Last reply by Paul 3 months ago

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete hi… (read more)

Unable to "Dismiss" or "Delete History" on one unwanted app icon on Firefox quick connect screen. Many attempts to "Dismiss" won't make it go away. Same with "delete history".

Asked by Robert Hyde 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Very weird webpage loading issue

Good day, I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load… (read more)

Good day,

I've come across a problem afflicting literally only ONE website on all my browsing. The culprit is TCGPlayer and the problem is tabs just take forever to load in the background for some reason. It is the ONLY website I have this issue with. Does anyone have any workarounds for this?

On my previous PC I turned off one of my adblocks and it stopped. I've tried it again on this new one and still no dice. The ones I have are ublock Origin, adlblock ultimate and adguard adblocker mainly cause Youtube always finds a new way to try and bypass one of them.

Thanks in advance

Asked by blackestheart13 3 months ago

Last reply by markwarner22 3 months ago

Command + Number not properly switching tabs.

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64) Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I ju… (read more)

MacBook Pro (2021) M1 Pro MacOS: 14.5 Firefox: 132.0 (aarch64)

Hello, I'm having this issue where when I go to "Command+#" it won't switch to the selected tab. When I just have a couple tabs open it's fine, but typically after 3 or more tabs are open I can't "Command+#" anymore. It works fine on my Windows machine, tried uninstalling, updating, checking extensions. Any thoughts?

Asked by Max Perez 3 months ago

Last reply by markwarner22 3 months ago

Reinstalled Fiefox Browser

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can … (read more)

HELP !!! I received an error notification "platform not compatible" . I reinstalled browser as recommended I lost all history , bookmarks and passwords. How can I recover lost information ?????? Please Help !!

Asked by ujmi 3 months ago

Last reply by TyDraniu 3 months ago

Uploading videos to YouTube blocked

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously… (read more)

I can't upload videos to YouTube via Firefox. Uploading progress stays on 0%. Using the Edge browser videos upload normally. It has always worked with Firefox previously.

Asked by Stuart 3 months ago

Last reply by jonzn4SUSE 3 months ago

Options for bookmark dialog pop-up window - its too small

Hello - I love and always recommend firefox, thank you! One small aspect that I frequently struggle with is the small size of the bookmarks dialog pop-up window. When ad… (read more)

Hello - I love and always recommend firefox, thank you!

One small aspect that I frequently struggle with is the small size of the bookmarks dialog pop-up window. When adding or editing a bookmark, the window only shows a very small view of the folders which makes it hard to navigate to the folder I want to place the bookmark in.

I have search extensively for extensions and settings which could provide a larger visualization, so that more of the folder browser could be seen at once, but not found any options.

Can the mozilla team suggest any work around for this, or submit this as a request to increase the size of the viewable folder tree when adding a bookmark?

Asked by Cliffy 3 months ago

Last reply by cor-el 3 months ago

Don't enable HTTPS-Only Mode

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot… (read more)

I have "Don't enable HTTPS-Only Mode" selected and still cannot connect to local sites. Example http://192.168.1.81 is chnaged to https://192.168.1.81 and rrecive cannot connect message.

This problem started after you last week after an update.

Asked by mark584 3 months ago

Last reply by TyDraniu 3 months ago

Generally slow browsing on sites like youtube, twitch, and amazon

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback f… (read more)

For the past several weeks I have been having issues where some parts of websites don't load like on Twitch and amazon, and YouTube videos are choppy and pause playback frequently. I have a 7800 X3D CPU, 32 GB of DDR5, and gigabit Ethernet so its not a problem with outdated hardware. I also reinstalled the newest drivers twice, updated my bios, updated Windows, and reset my router so I'm not really sure whats causing the problem. I tested twitch and youtube on Edge and the issues are kinda there but considerably better. I was having similar issues on youtube several months ago when I was using opera, so I switched to firefox and it seemed to fix the problem until now.

Asked by dy9lan9 3 months ago

Last reply by Crismac 3 months ago