Firefox Community Forum

I had to reinstall Firefox and now my Windows 11 24 H2 computer is constantly giving me this message in the notification area. I believe it is a scam message, I do not run McAfee. Here is just one of the messages I keep getting, another one will say "Your payment was rejected and I need to update payment to reactivate protection.

 Here is one I got earlier today...

 Mozilla Firefox

Critical error! Click to turn on the antivirus

Via yfyfx.sec-tl-129-e.buzz

I can not reach Tractorsuppy.com from my firefox browser. I have used it with no issues for over a year. I am able to reach it if I use google browser. I get a message 502 Bad Gateway. Please help!

bold textI GET SIDE TABS WITH MOZILLA ICON WITH A WARNING MY "PC" IS VIRUS INFECTED and to click on it to remove the virus. The WARNING SIDE TAB RETREATS BEFORE I CAN CLICK ON THE SIDE TAB.

Firefox is the only program on my computer which struggles with connecting to the internet for some reason, other browsers and programs work fine. Everything times out, even the update checker in settings. It opens local files without issue. It started 7+ days ago, i have tried doing everything on the "firefox doesn't load internet pages in, other browsers do" but it didn't change anything.

Hello. I got a new laptop (Windows 11) and have been trying to sign in to my main account for an hour. I can "sign in" with my email and password, and I get the account recovery code in my email. I then enter that, then I am immediately told that my account is "disconnected", even though by all other indications, I am signed in. I mean, I have to be signed in to create this post!

I read over other posts, and some of their issues seem to stem from something about their default profile. However, 1) I should still be able to sign in to a non-default profile, 2) I have been able to sign in to a different (student) profile just fine. I have uninstalled and reinstalled FF twice now, with full deletion of profiles etc. And no luck.

Other posts have mentioned antivirus software interference, but that doesn't explain why my other (student) profile works fine.

Also, when I try to create a recovery key, I am presented with an "unknown error" screen. I have attached a screenshot of that.

It appears that Microsoft Stream's new screen recording feature from browser either doesn't work in Firefox, or Microsoft has blocked usage in Firefox. No attempt is made to gain browser screen-recording permissions for the site prior to the following error message appearing.

There is a crash every time I open the browser. I tried the flatpack and system package and to no avail. Here are the crash reports: https://crash-stats.mozilla.org/report/index/bp-bf2784a8-d50b-4eb8-9b56-9b8080241025 https://crash-stats.mozilla.org/report/index/bp-842ca83e-d926-45ad-a5c0-9c96c0241025 https://crash-stats.mozilla.org/report/index/bp-691ec2d2-7215-44a5-b176-31b090241025 https://crash-stats.mozilla.org/report/index/bp-4a1d0d29-821c-4647-814c-d483e0241025 https://crash-stats.mozilla.org/report/index/bp-e9e42a94-1db3-497e-8c18-0ee0e0241025

Any help would be appreciated.

The problem I encounter has happened since I begin to use Firefox on Windows 11. The same problem happened to my Macbook as well, but a workaround is available. While with Windows 11, I can't find the solution anywhere on the web. Whenever I type on the browser, if I write a non-character notation right behind the word (like "this,"), the word would usually auto delete itself or sometimes, the word clone itself out (e.g, wordword, thisthi, etc.) or it deletes a small section of words right behind that non-char. I don't have insert turning on. I am quite uncertain whether you can reproduce this error on your laptop (for me, I have been through 2 windows 11 laptop and this error still persist). This error seems to only occurs for Vietnamese (Telex and VNI) default keyboard from Microsoft, Russian and English work fine. I suspect that it is caused by Microsoft Vietnamese, but I have unchecked all kind of spelling checking on settings. So should I use a third-party Vietnamese language typing for this situation or does it caused by something else?

I have just had Windows 11 reinstalled on my Laptop, I synced everything over from my desktop but Setup VPN and Hoxx icons which would be with other add-ons are missing, I emailed both suppliers. I followed their instructions and found that both add-ons are enabled but no icons. I don't appear to have any overflow, no '>>' I tried uninstalling them but still no icons to enable me to use these.

Hi

I recently did a Clean install on my Windows 11 machine and downloaded/installed Firefox. Now when i sign in to my Mozilla account so i can sync back the extensions and bookmarks that i had it seems like it don't restore the information. I am sign in to the right account. What have happen whit all the information that is associated whit that account? Is everything deleted?

First of all, THANK YOU for volunteering. I've donated to Mozilla over the years and appreciate this product. Okay, here's my issue....I'm OLD! HA! Onto the pertinent issue I hope can be solved here:

I use Otter ai to transcribe my healing sessions w/ clients (I'm an energy healer-I see dimensions within the human energy field). I'm a "low-end" user (I just made that up) because it's just me. When I try (operative word) to export and actually hit the "export" button, I get this stupid, crappy, dangling box about ChatGPT (see image below). There's no place to respond yes, no, or to close it out. The only thing I can do is hit "escape" to make it disappear but then I'm kicked out of the export process to view the original screen listing my recent meetings.

Specifics: I have a Macbook Air, macOS Sonoma version 14.4.1 w/ an Apple M1 (no idea what all this but assume it's useful for you). FF is my default browser. I use otter thru FF rather than an app on my Mac. In FF settings I've added otter ai to a list that allows website popups. I don't use Chatgpt or whatever it does on otter. I just want to export the text.

Sadly, otter ai customer support has been dismal. So, I've turned to you folks. I'm not super computer savvy, but hope I've done the basics to rule out issues. Oh, I've also logged out then in to Otter, rebooted my laptop a bunch- all the things to reset. Didn't work.

Thank you for your help!!!! Molly

updating my profile i found option of 2nd factor notification that I use always when offered. it asked me to make up my own unique code that no one else would have so i made up a string of letters-numbers but nothing happened, tried only my favorite numbers - zip. then couple favorite words - zip. so started to close computer and noticed a lot of emails from Mozilla each with typical 6-digit confirmation code number - so i am not supposed to invent my own private code? all of the numbers emailed to me have long since expired. Please don't kill my accounts! I use a lot of Moz apps - but must use hateful Outfock b/c university no longer supports T'bird.

Hi,

My mic will not connect to anything with firefox. when on the individual web pages it says mic is allowed but the websites won't detect any microphone. i've tested this with discord and a handful of voice/pitch training websites, the results are always the same. it says the mic is allowed but the website won't pick it up

i've tried clearing my cache and the other recommendations i could find online like allowing autoplay, it still isn't working. i am on a mac using an external microphone and i've already made sure firefox has all mic permissions and that the mic works by testing it in the apple mic test thing as well as with other applications. this problem only comes up with firefox. i also disabled any privacy/security addons (i have ghostery, privacy badger and ublock origin, all currently disabled)

this is very frustrating and i truely don't know what to do about it, any advice would be greatly appricated

when opening o365 and open a PDF attachment that was fillable, I cannot view the filled in texts, unless i download the file and view with my default PDF viewer., even doing preview i cannot see the filled in portions of the document. I can view on Chrome and Edge and outlook app on my PC. I have attached a jpeg for your viewing, if you look at top part it shows what i get in Firefox, the bottom is with any other browser or office app. I am using windows 10 and the latest browser Firefox.

Thanks for your input.

I recently updated to Firefox 131.0.3, having signed out of my Firefox/Mozilla account. Now I am trying to sign back in. After a seemingly successful sign-in (with email and pw, followed by "authorization code"), I'm taken to my account page. Scrolling down to Connected Services, I can see a recognizable account name (my Windows 11 user name and the name I've assigned to my computer). But looking up at the account button at the top right of Firefox, I see a small yellow triangle. Clicking on the button, I'm told "Account disconnected." (Remember, I'm currently looking at my account page, which says I'm connected.)

So I try to log in again. I give email address and password, and authorization code, and I'm in again. Now I see an addtional account connected, "Firefox 131, Windows 10" (remember, I'm using Windows 11).

So looking up again to the upper right at the account button, I see the yellow triangle, and clicking tells me once more that I'm disconnected, even though I have my account page open in front of me.

All of this, of course, prevents me from having access to the sync function. I've been through this circle several times with the same strange results.

Anyone have any idea what' going on.

Screenshot attached.

Thanks! Lance

I'm using this shortcut all the time and I recently found out it doesn't work as expected. From the Firefox documentation the ctrl+shift+t should re-open the latest closed tab, but this is not the case for me, it always re-open the latest closed window. Which behave exactly as ctrl+shift+n.

From my short research it's not possible to customize Firefox shortcuts without using an extensions, therefore I also don't know how to verify if the shortcuts have changed just form my browser/configuration.

Bookmarks dropdown menu opens up halfway down and it's not possible to scroll back up to the top and add a bookmark. At first I thought it was a mouse problem - changed mouse - problem remains.

Here's an example of the scenario I'm suffering: - You want to go do something on a website, say Bacefook (as a demonstration). So you go search up "Bacefook", and enter. - You use the Google search engine, as it does the job. However, you notice it has been taking a few seconds longer than anticipated. - Your internet times out and says it's having trouble connecting to the website. - You refresh, and suddenly the website perfectly loads.

Sometimes it even takes more than one refresh to get it to load normally! And this is not limited to the google search engine. It happens on all sorts of websites. There is no clear pattern to when a website actually loads or not. This problem is limited to my 2 WiFi routers, as other WiFi routers load all websites perfectly.

I decided to check the network tab in the inspect element for more information. I get "NS_ERROR_UNKNOWN_HOST" which is clearly false because the target website clearly exists. And the timings tab in the faulty request shows that every timing took 0 milliseconds to fulfill, so it may be the case that no data has been sent. (Seen in image below)

Chrome doesn't really have an issue with this. YouTube may have taken a long time to load in a test experiment though but it loaded successfully all along.

This also seems to be appearing elsewhere for a lot of internet request my computer makes, so it may be an internet setting that exists from one application from another. But it's been bugging me a lot with Firefox specifically.

This problem started happening about 1-2 months ago, and I use Firefox 131.0.3, the latest version of Firefox.