Showing questions tagged: Show all questions

Slow rendering time and laggy load times

Hi there, Hope this message finds you well. I am presently having trouble loading websites and speed times are very slow. Been using firefox for 7 years and never had … (read more)

Hi there,

Hope this message finds you well.

I am presently having trouble loading websites and speed times are very slow.

Been using firefox for 7 years and never had an issue on linux versions. Though on macos I seem to be having these slow load times.

Also rendering images and content takes quite a while to do this.


I am currently running Firefox 131.0.3 (aarch64)

This is on a iMac m3 running Macos sonoma 14.6.1

I have compared this with safari and chrome and it seems to be much better.

Is there a test I can run to see if everything is okay?

thanks for making the best browser ever!

Best always

Benji

Asked by benji7 3 months ago

Last reply by NoahSUMO 3 months ago

Autofill 'Saved addresses' popup is too narrow to display entire address for ppl w moderately long names

My LN only has 8 letters, but my street address is long, and I have old addresses w 5+4 zip codes that differ by the last 4. The 'Saved address' popup only shows most of … (read more)

My LN only has 8 letters, but my street address is long, and I have old addresses w 5+4 zip codes that differ by the last 4. The 'Saved address' popup only shows most of the address, and it's not resizable. (See image )

I have to open each address to see it. Suggestion_--- Make the box wider, auto adjust, or (best) restore the sizing bars.

Thanks!

Asked by peterliepmann 4 months ago

Last reply by cor-el 4 months ago

Account Disconnected

Every time I try to sign in into my FF account in the browser it fails to connect to sync. I get to the sign-in stage, it already knows my email so I'm prompted to put i… (read more)

Every time I try to sign in into my FF account in the browser it fails to connect to sync.

I get to the sign-in stage, it already knows my email so I'm prompted to put in my password then it sends me an email with code which I put in then I am prompted to put in my 2FA. I get signed in on a separate Mozilla accounts page but when I click on the Account icon in the top right in my browser and sync starts it immediately fails and says "Account Disconnected". I noticed that this started happening after I updated my email/updated Firefox to 131.0 (64-bit) Windows. Not sure if any of it is related.

I have tried various things like:

1. Logging in and out (multiple times) 2. Refreshing Firefox 3. Checking that I am not always using Privacy Mode (I was not) 4. Changing Profiles, changing default profiles 5. Reinstalling Firefox

Nothing solves the problem. I am now unable to see any of my bookmarks or anything from my profile because sync never works. I want to add that this is NOT a problem on Android. The issue happens only on my desktop FF installation.

Asked by LaPalida 4 months ago

Last reply by LaPalida 4 months ago

Document Expired - The requested document is not available in Firefox’s cache.

Your present published results do not solve the problem. Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What… (read more)

Your present published results do not solve the problem.

Why, when I try to go back to a duckduckgo.com page, do I get this message and how do I resolve the issue? What makes duckduckgo a sensitive document? This started recently. I had no issues before.

Document Expired This document is no longer available. The requested document is not available in Firefox’s cache.

   As a security precaution, Firefox does not automatically re-request sensitive documents.
   Click Try Again to re-request the document from the website.

Asked by buddy666cat 4 months ago

Last reply by cor-el 4 months ago

Error message when signing in to Outlook email account

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and … (read more)

Now when signing into my email Outlook account, jjeuler@msn.com, I get the message after the Stay Loged in Page, in the upper left corner "Too Many requests"! Reboot and going to other sites does not correct this. I can go to any other page and do not get this. I do have in my saved password file the long Firefox Reset Key. Using it though my loose all my book marks. What steps do I need to do to eliminate this problem? I can sign into my Outlook email account instantly with Microsoft Edge and Google Chrome. Now after waiting for a while, the email page opened. Could this be the volume of CPU processes that are ongoing. I will check on Task Manager to see. At times when first booting CPU goes to 100%. Now it is at 24%. James

Asked by JJEULER 4 months ago

Last reply by markwarner22 4 months ago

Can't remove overflow toolbar

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was… (read more)

Suddenly this morning, a new toolbar appeared on my copy of Firefox (131.0) showing one item, Getting Started, which I have no use for. I managed to delete it and it was replaced with something telling me to place my bookmarks here on the bookmarks toolbar, which I also don't want. How do I get rid of it as it's nothing else for me but a waste of screen real estate?

Asked by sideburns 4 months ago

Last reply by cor-el 4 months ago

  • Solved

Firefox for macOS opens right-click menu when pressing control+return

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting… (read more)

I recently reloaded my M1 MacBook Air with macOS Sequoia. Ever since doing so, Firefox opens the right-click menu every time I press Control+Return (like when attempting to autocomplete a URL ending in .com, a feature I use quite frequently). It is only in Firefox that this happens, no other browser or program is doing this. I have uninstalled Firefox using AppCleaner, downloaded a new copy of Firefox 131.0 and reinstalled without any change in this behavior. Any ideas on what I can do to stop this so Control+Return only autocompletes a URL again?

Asked by sabersoul1217 4 months ago

Answered by sabersoul1217 4 months ago

sync between my devices

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.… (read more)

Hi, Thank you for your help My two devices are connected and recognize each other. The bookmark sync works somehow but seems frozen 6 months ago. The new macos : 13.1 with firefox 131 The old mac os :10.11 and firefox 78 I don't understand and can't sort it out.

Asked by philo 4 months ago

Last reply by markwarner22 4 months ago

Working on my Website using Firefox. The layout of all my pages is wrong.

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org Both show up just fine for other people and for me when I access them with other brows… (read more)

I publish two mediawiki sites. http://wikidelphia.org and http://othernetworks.org

Both show up just fine for other people and for me when I access them with other browsers.

My problem occurs when I use Firefox to work on OtherNetworks. I'm going to try attaching screen shots of the Main Page. The first is from a normal view of my main page taken with another browser. In this shot the graphic is on the right

The second one is the same page taken with Firefox as the browser. I can't even figure out how to describe what is wrong with that second display.

I'm wishing for someone to figure out what is going on here and tell me how to restore FireFox so I can use it to work on my website. Is there some setting in Firefox or in the OtherNetworks site that is causing the awkward layout when using Firefox. I'm rather dependent on the bookmarks in Firefox.

Please call me or write if you would like to help me.

Stan Pokras in Philadelphia, PA [edited phone# from public community support forum]

Asked by stan68 3 months ago

Last reply by cor-el 3 months ago

Sign-in link from Google accounts does not work

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account… (read more)

I wanted to sign in to my google account but the link under logging in is towards a help centre question about clearing cache. I can in no way log in to my google account on firefox. Can someone help me with this? THe link that it sends me to is https://accounts.google.com/ServiceLogin?hl=en&passive=true&continue=http://support.google.com/accounts/answer/32050%3Fhl%3Den&ec=GAZAdQ

Asked by jarnopeterstehr 4 months ago

Last reply by jonzn4SUSE 4 months ago

Transfering passcodes generated in Firefox to MacOS Sequoia

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, … (read more)

I set passcodes in Firefox for Atlantic Health MyChart & MyChart RWJBH & I need to copy need to my Passsword App in MacOS Sequoia. I tried To Copy/Paste them, but it didn't work. What do I need to do to get them added to the Mac Password App?

Asked by tedkl1 3 months ago

Last reply by markwarner22 3 months ago

  • Solved

Windows 10 laptop unable to stay signed into FF

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours late… (read more)

No changes been made to my Mozilla account unless Mozilla banned me for constructive criticism yesterday. Earlier today Oct 4, 24 booted up laptop no issues. 3 hours later from cold start issue.

My version of FF 131.0 updated yesterday indicates I'm not signed in. Repeated sign-in attempts successful only to be disconnected seconds later. No issues logging into Mozilla Monitor to see progress and navigate around without disconnection. On Android 11 cell phone no issues, on Asus tablet Android 7.0 no issues. What am I doing wrong or missing? See attached screen shots and browser data.

Thank you in advance for your assistance.

Asked by Jeff 4 months ago

Answered by Jeff 4 months ago

Lost all data

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, et… (read more)

Hello, I have just reinstalled Windows on my PC and when I logged into my Firefox account, none of the data I had synced up. I lost all my bookmarks, accounts, logins, etc. Is there any way to get them back?

Asked by jebemovce 4 months ago

Last reply by Paul 4 months ago

Error code: MOZILLA_PKIX_ERROR_KEY_PINNING_FAILURE

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image). I read a support thread on the issue but I could … (read more)

I cannot open the Mozilla download page. It seems not to download anything, as I m taken to the error page (see image).

I read a support thread on the issue but I could not understand, it seems like an issue that requires previous knowledge, and I think it should be easy for old, loyal users of Mozilla to have a simple solutions for access to Mozilla site, with... Mozilla browser!

It started to happen yesterday, so far I never had such difficulty.

Thanks,

NFB

Asked by NFB 2020 4 months ago

Last reply by cor-el 4 months ago

Tabs addon

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started … (read more)

Is there a way to back up the tabs I have open? I tried a tab manager, I've forgotten it's name, a few years ago and it worked for a while then the folders I had started to come up empty. I e-mailed the owner but got no response and no help getting the lost tabs back. I am looking at Tree Style Tab but any other suggestions are welcome.

Asked by steam643 3 months ago

Last reply by markwarner22 3 months ago

New Chatbot AI recording copy and keylogs: can't uncheck it.

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off? I noticed that even if the AI is turned off, the c… (read more)

AI chatbot: Does the text I write and highlight in Firefox automatically get recorded even if the AI it is turned off?

I noticed that even if the AI is turned off, the check box for  "Show prompts on text select

Displays a shortcut to prompts when you select text. Firefox sends the text, page title, and prompt to the chatbot." is always checked and greyed out.

What gives Firefox folks of knowledge?

Asked by 4portswitch 4 months ago

Last reply by TyDraniu 4 months ago

  • Solved

Sync keeps asking me to sign in

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync. I've tried reinstalling the browser, deleting the Mozilla directory in %A… (read more)

Whenever I sign in to sync my browser it keeps asking me to sign in again to reconnect to sync.

I've tried reinstalling the browser, deleting the Mozilla directory in %APPDATA% and reinstalling, removing account and signing in again.

No matter what I do I keep getting asked to sign in again to reconnect even though the initial sign in was successful.

Asked by viktor40 4 months ago

Answered by viktor40 4 months ago