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sync problem

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com) … (read more)

hi I reinstalled my windows recently. before that , i made sure im singed in with this email address to protect my passwords with firefox sync. (eb.movahhed58@gmail.com)

after installing the new firefox , i figured my passwords are gone and they werent restored from my account.

i received welcome e-mail when i successfully create an mozilla accunt couple of days ago. please assist me !!

Asked by eb.movahhed58 1 month ago

Last reply by jonzn4SUSE 1 month ago

Cannot Play Movies on Amazon (Prime) at HD resolution (6GB) with version 130.0 Firefox

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0. Attempts using Firefox to play movies at HD (highest … (read more)

This is a continuing problem that showed up on version 127, maybe 128, and continued through 129, and now to 130.0.

Attempts using Firefox to play movies at HD (highest 6GB data resolution) fail. Using, for example, the Edge browser works fine. This problem showed up as noted in the first sentence of this post. Manually changing an obscure "about:config" variable from 1 to 0 did not fix the problem.

I just updated to 130.0, immediately tried to play a movie at highest resolution, it failed. Changed the obscure variable from the value it had, 0, to 1 and it failed still. Changed it back to 0 and it failed.

Asked by YetAnotherUser 1 month ago

Last reply by cor-el 1 month ago

No sync since re install

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark. I still have everyt… (read more)

My firefox crash, I uninstall and re-install. i logged to my Mozilla account and the sync does not work. I don't have my password or my bookmark.

I still have everything on my phone How can I force the sync or retrieve data in an xml/csv file ?

Asked by miniwoodfoot 1 month ago

Last reply by cor-el 1 month ago

Issues with sound specifically only in Firefox

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites… (read more)

I not really sure what is going on but about 2 days ago I started having an issue where I have no sound within Firefox. I have tried using youtube, ign, other video sites etc. This affects my primary speakers which are set as my default audio device. When I use my headphones, I do have sound.

When I use any other application whether it is steam and the advertisements built into it for game trailers etc, GoG and i'm running a game, running another third party app for games, I have sound on all devices with no issues.

I have checked to see if my settings are mirrored for each device and cannot find any differences. When running youtube in Microsoft Edge and Firefox, my settings are the same but only Edge gets sound. I have tried doing all of this with and without addons installed for Firefox. I have also disabled VPN, tried PC restarts and a fresh install of Firefox.

Asked by Skarwind102 1 month ago

Last reply by jonzn4SUSE 1 month ago

restore tabs from previous session before crash

I have all of my settings appropriately set according to all recommendations and instructions. When my Firefox opened it had a notice that it had updated. However, when i… (read more)

I have all of my settings appropriately set according to all recommendations and instructions. When my Firefox opened it had a notice that it had updated. However, when it opened ALL of my previously opened tabs were gone. I need them ALL restored since I am a business owner and masters student and rely on them being readily available.

Asked by Sarah Morris 1 month ago

Last reply by jonzn4SUSE 1 month ago

Toolbar icon option of small icons is gone

on restart/update, all my toolbar extension are large and unchangable, there was a small icons option before this `update` now, i cant change them, the top of the screen … (read more)

on restart/update, all my toolbar extension are large and unchangable, there was a small icons option before this `update` now, i cant change them, the top of the screen used up by toolbar bs i dont need or want in large format. Is this something overlooked and will be fixed shortly today, or is this a `look for another browser` situation ?

Asked by Hal 1 month ago

Last reply by cor-el 1 month ago

New functionality question

Dear Firefox specialist, does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add… (read more)

Dear Firefox specialist,

does Firefox plan to implement the functionality to group tabs? such functionality is basic for many other browsers. and it's strange to use add-ons for the most popular browser.

KR Sergii

Asked by engin5 1 month ago

Last reply by Paul 1 month ago

Firefox and Tabs are crashing constantly

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab. Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-… (read more)

Hello, I checked my RAM and has no problems, but my Firefox crashes every time, with every tab.

Crash IDs: bp-28f2f2ee-3406-4f62-b19f-87c040240905 bp-b90baa07-ab2d-447b-8031-d0a8727cfe84 bp-82bd73ea-41bf-4749-b734-12dac0240905 bp-d0f62122-a2cb-49fd-828e-b5fea0240828

Can anybody help me? Thanks :)

Asked by daniel336 1 month ago

Last reply by cor-el 1 month ago

Saving all tabs

How can I save all tabs to a folder on my Win 10 desktop? I can do them individually, but that takes forever. I would like to do them all at once. Thank you. Cheers. … (read more)

How can I save all tabs to a folder on my Win 10 desktop? I can do them individually, but that takes forever. I would like to do them all at once. Thank you. Cheers.

Asked by Keith.T.A 1 month ago

Last reply by cor-el 1 month ago

Default Bookmark Folder

When I right click a tab and select Bookmark Tab, the "Location" is preselected from one of my existing bookmark folders/locations. I thought it might adapt to the most r… (read more)

When I right click a tab and select Bookmark Tab, the "Location" is preselected from one of my existing bookmark folders/locations. I thought it might adapt to the most recent or most often selected folder; however, it seems to present the same "default" location every time I bookmark a tab - a folder I have not barely used in months. I realize I can select another folder, but it is annoying for it to select the LEAST used and my personal least favorite folder EVERY TIME, for MONTHS.

1) Is there a way to select which folder it preloads to save bookmarks to? 2) Why is it selecting THAT folder? 3) If there is no way to set a folder, is there a way to reset it or something? ANY other folder to default to would be less annoying. I do not understand why it seems "stuck" on this folder and will not preload ANY other folder from the dozens of folders.

Thanks in advance for any help!

Asked by ameliajaycen 1 month ago

Last reply by cor-el 1 month ago

the past 4 producers have told me they cant hear me. its a firefox issue

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me an… (read more)

the past 4 producers have told me they cant hear me on google video chat (https://meet.google.com/) i'm on firefox. it worked fine forever, then no one could hear me and i reported it a bunch to google and firefox because it was clearly a firefox issue. someone on their end fixed it. it was working for a while. now its back to people not being able to hear me again when its not a me problem. i keep reporting it and its not being fixed. how do i escalate this? why does this keep having every few months?

zero issues on google chrome browser while video chatting. zero issues on zoom. its firefox's google videochat that people cant hear me. feels like a repeat issue of what happened months ago when the issue wasnt with me. please fix this again

Asked by rachelcenter 1 month ago

Last reply by jonzn4SUSE 1 month ago

loss of sound in add on extension check4change

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the ext… (read more)

How do I get sound back on the add on extension "Check4change" ? it has always worked and then stopped one day. I have tried all the suggestions of reloading the extension and even removed and reinstalled Firefox, it was no help. I have sound in Firefox, just not while using the check4change add on extension.

How do I recover sound while using the extension?

Asked by Steve Siegler 1 month ago

Last reply by Edward Sullivan 1 month ago

Sites with logins not working/freezing on login page?

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of website… (read more)

I have tried doing the History > Forget about this site stuff and deleting cookies on individual sites. Still, I cannot get past the login page for a number of websites that are crucial to my operations. Like Elementor.com. when I need to connect to my account, I enter my username and password and it just stays frozen on the login screen. If I go the Edge, it works just fine, but FF keeps hanging on websites????

Asked by Doug Sooley 1 month ago

Last reply by cor-el 1 month ago

FF 130 is broken

I was told by support rep Ed to resubmit this. Firefox is broken. Submit buttons are not working, & recaptcha doesn't work on some sites. All is well with other brow… (read more)

I was told by support rep Ed to resubmit this.

Firefox is broken. Submit buttons are not working, & recaptcha doesn't work on some sites. All is well with other browsers.

HELP!

Asked by moomoomoomoo 1 month ago

Last reply by jonzn4SUSE 1 month ago