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My primary password will not work on the app on my iphone

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my pri… (read more)

I have all my passwords stored on Firefox on my macbook pro. When I follow the instructions to sync my passwords on the Firefox app on my phone, it keeps rejecting my primary password, saying it is incorrect. I have deleted the app and re-installed it on my phone, but it still does not work. Why will my account not open on my iphone app? Thank you!

Asked by cherylmarion 9 months ago

Last reply by cor-el 9 months ago

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Opening Firefox

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen. … (read more)

When I open Firefox, it is only a quarter of the browser in the right-upper quarter of the screen. How can I make it so the browser opens fully in the entire screen.

Asked by kmcross76 9 months ago

Last reply by cor-el 9 months ago

  • Solved
  • Archived

I am not able to import my bookmarks from HTML though I have exported them in a HTML file

Hey, I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks ha… (read more)

Hey,

I have previously exported my bookmarks in an HTML file. When reinstalling Firefox, I tried to import them using the HTML backup file. It says that 309 bookmarks have been found, but nothing changes on the bookmarks bar, still showing the "Import bookmarks" bookmark. These are very important bookmarks I would really like to get back, can you help me please ?

Asked by Daphné Lambert 9 months ago

Answered by Daphné Lambert 9 months ago

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Sidebar: how to keep it from uninvitedly appearing

Hi all; the subject line pretty much sopeaks for itself. Lately (within the past few days), whenever I open a new webpage, the sidebar appears. Until now it would only ap… (read more)

Hi all; the subject line pretty much sopeaks for itself. Lately (within the past few days), whenever I open a new webpage, the sidebar appears. Until now it would only appear when I wanted it to, but now it's doing it on its own and it's annoying as ****. I've tried everything I can think of to stop this, so I'm giving you all the outstanding opportunity to help me remedy this aggravation. Many great thanks in advance!

Asked by fummunda 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Toggling visibility of the URL bar and tabs via the bookmarks toolbar visibility setting [SOLVED]

tl:dr Here's the CSS to put in userChrome.css file. This is the "hides everything" option. See toward the end of this post for others. navigator-toolbox:has(#PersonalT… (read more)

tl:dr Here's the CSS to put in userChrome.css file. This is the "hides everything" option. See toward the end of this post for others.

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) {
 visibility: collapse;

}


+++

I was looking for a way to hide the nav bar and ran across this older forum topic (https://support.mozilla.org/en-US/questions/1288181).

The solution shown here seems to be non-functional these days (early 2024), but it gets us in the right direction, so below is the code for us to look at.

  1. main-window[chromehidden*="toolbar"] #nav-bar {
 visibility: collapse;

}

This is CSS, meant to be copied into a text document, itself placed in a folder called "chrome" that you'll need to create in your browser's active profile folder. Per step 6 in the instructions (https://www.userchrome.org/how-create-userchrome-css.html) linked by @jscher2000 in the above-linked forum topic, you'll also need to set toolkit.legacyUserProfileCustomizations.stylesheets to "true" in about:config. If you don't know what about:config is, this is a good example to get started, but I'm not going to explain it here.

This CSS code selects the object with ID #main-window, with an HTML attribute "chromehidden" equal to "toolbar", and sets its CSS property "visibility" to "collapse". Apparently Mozila have changed the way they implement toolbar hiding, as this no longer works — this chromehidden attribute is nowhere to be found in the HTML that drives the Firefox interface, not sure if that's the place to look for it, but I think so. Anyway, we need to dig around in this interface HTML ourselves to see what changes when hiding the bookmarks toolbar, so we can adapt a new method to what's going on in the browser now.

To do so, we open a window within a window (chrome://browser/content/browser.xhtml) and run the inspector via Web Developer Tools. Comparing the HTML we see here with the bookmarks toolbar in each state (I used BBEdit to compare the texts), we see that the object with ID #PersonalToolbar experiences a change in its "collapsed" attribute when we hide/show the bookmarks toolbar. So in our CSS code, we shift our strategy to update the "collapse" CSS property for #navigator-toolbox whenever it contains a #PersonalToolbar object with its own "collapsed" attribute set to "true", which occurs whenever we hide the bookmarks toolbar. Somewhat surprisingly, this approach of updating the CSS property seems to auto-reset on its own when the "collapsed" attribute is set back to "false", which occurs when we show the bookmarks toolbar again. In other words, it simply toggles with the visibility setting of the bookmarks toolbar, and we don't have to write any further code.

If you're interested in hiding some other UI element when hiding the bookmarks toolbar, you can modify this code to do stuff like that (but to go beyond the below examples you'll need to suss out the object IDs, CSS properties, and HTML attributes — and maybe more, depending on what you're trying to do — on your own).

But for convenience, here's an example that hides just the tabs:

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) #titlebar {
 visibility: collapse;

}


Here's one that hides just the URL bar:

  1. navigator-toolbox:has(#PersonalToolbar[collapsed="true"]) #nav-bar {
 visibility: collapse;

}


Since those are the only other two things in the #navigator-toolbox to be hidden, I suppose that means we now have all options on the table (at least the way I have the browser set up). Enjoy!

Asked by firefox.anon8f8 9 months ago

Last reply by firefox.anon8f8 9 months ago

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firefox startup

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the win… (read more)

When I start Firefox it appears in a small window and it takes several tries to maximize it. In the past I right clicked on the Icon and I had a choice of setting the window to open in Maximum, this doesn't seem available now. How do I get the window to open in maximum on startup?

Asked by harry37 9 months ago

Last reply by jonzn4SUSE 9 months ago

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Password vault is protected OR NOT????

I use firefox (as mozilla) for decades ago. Never had issues, is super easy, fast and ...secure (?) A hacker last week have access on my Firefox, download ALL my saved pa… (read more)

I use firefox (as mozilla) for decades ago. Never had issues, is super easy, fast and ...secure (?) A hacker last week have access on my Firefox, download ALL my saved passwords as CSV... as a plain TEXT and ATTACKS on my entire life!!! And the nightmare goes on and on... Stole my primary Google Account, Facebook, Instagram, Ubisoft, PayPal, Microsoft Account.... and other 20 sites beside this. For GOD sake, didn't you EVER think to place an extra security layer on this EXTREMELY SENSITIVE details??? A master password? 2FA or something else? Are you serious??? I'm so sorry BUT YOU'RE LOST MY TRUST!!!! Period!!! Give a change to your selves and PROTECT YOUR CUSTOMERS!

Asked by Antonis WolfBack 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Outdated version of Firefox listed at >Installed Apps<

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefo… (read more)

I always had one version of Firefox installed. I regularly update the software via Help >> About Still, after every update, I am getting multiple versions of Firefox listed at [Settings/Installed Apps] and [Control Panel/Uninstall or remove apps] on my Win11 23H2 22631.3593 (screenshot attached).

In order to get rid of outdated items from the list, I need to reinstall Firefox completely, but the same thing is happening with every update of Firefox.

Is there a way to resolve this and why is this happening?

Asked by Jed 9 months ago

Last reply by Jed 9 months ago

  • Archived

Old Firefox Bug has returned in recent update 126.0.1

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again. I did not… (read more)

The first time i enter fullscreen for the on the current monitor, the window is not filled completely. It fixes itself if i exit fullscreen and enter it again.

I did not observe this behaviour in 124.0

this also happened like 1 year ago. i made a comment about this in a bugzilla thread right here: https://bugzilla.mozilla.org/show_bug.cgi?id=1763981#c119

The fix mentioned in that thread is applied for me.

It does not fix it.

Asked by jan237 9 months ago

Last reply by jan237 9 months ago

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Constant Crashing Since Update Yesterday

Since yesterday, Firefox is crashing constantly. Any action taken on a page can cause it to crash. My cache and cookies have been cleared (every time I end a session), my… (read more)

Since yesterday, Firefox is crashing constantly. Any action taken on a page can cause it to crash. My cache and cookies have been cleared (every time I end a session), my computer has been restarted (now 20x). I have checked settings on MFF and all looks correct. I have used for years and never had this issue but have been using another browser since yesterday afternoon because this is disruptive to work. Anybody else having issues since the update 5/29/24?

Asked by DitaD 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Outlook Freezing up Internet

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the … (read more)

With these updates the way Firefox handles Outlook seems to get worse and worse. I don't have these problems if I switch to Edge. If I'm watching streamers on Twitch the streams pause while Outlook loads. It didn't used to do this. Something about that mail service is really hanging up the browser and it struggles more and more. There is always delay as it tries to load everything. The first email will take a while before it loads up. Sometimes if I close the tab and open a new one and try again it loads up faster. I've have all my cookies reset with this recent firefox update, everything got wiped for some reason, but getting them set up again doesn't help it. Clearing Cache hasn't helped it.

Asked by Gonnagle 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Bookmarks

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import… (read more)

I want to transfer all my bookmarks to another pc. I select export to HTML file and save to a flash drive. I insert the flash drive into the second pc then select 'import and backup' and 'import bookmark from HTML' . Then select the Bookmark.HTML on the flash drive and 'Open'. But no bookmarks ever appear anywhere that I can find. How can I get the bookmarks?

Asked by GeoSpear 9 months ago

Last reply by GeoSpear 9 months ago

  • Archived

Lost all bookmarks and history

After restarting Firefox i found I've lost all History and Bookmarks. I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questi… (read more)

After restarting Firefox i found I've lost all History and Bookmarks.

I tried simply restarting computer and everything on here: https://support.mozilla.org/en-US/questions/1408758

I'm on a MAC, I'm not sure to do at this point, I had atleast 10 years of bookmarks!

let me know if there's any other solutions thx

Asked by doug120 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Solved
  • Archived

Lost bookmarks after installing Windows

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is … (read more)

I had to restore Windows to its initial settings. I lost all my programs because of this, including Firefox. I reinstalled the browser, logged in to my account (which is synchronized), but instead of recovering all my bookmarks I got nothing. Empty bookmark box. What's worse, they were initially available on the mobile device, but they were also deleted there (both from the browser and from the smartphone). Firefox restored history, add-ons, but not bookmarks. Is there any way to recover these bookmarks?

Asked by macadr 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

  • Archived

Firefox. dropped to 300/340mb. I installed Chrome. Speed ​​900mb. What to do in Firefox to regain speed?

I have 750mb Claro fiber internet, directly on the cable. I updated Firefox. My internet dropped to 300/340mb. I complained to Claro. They tested by connecting another co… (read more)

I have 750mb Claro fiber internet, directly on the cable. I updated Firefox. My internet dropped to 300/340mb. I complained to Claro. They tested by connecting another computer to the cable. It gave 800mb. I installed Chrome. Speed ​​was 900mb. What to do in Firefox to regain speed?

Asked by Rodrigo Guimaraes Pena 9 months ago

Last reply by Samuel Santos 9 months ago

  • Archived

clearing restore bookmark list

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which … (read more)

When you go into 'Manage Bookmarks' and click on 'Import/Backup Bookmarks' is there a way to clear out the list of files listed when you hover over 'Restore ->' which brings up the list of recent bookmark files that you have restored?

Asked by Artoo Smith 9 months ago

Last reply by cor-el 9 months ago