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Update failures

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on s… (read more)

Always shows "Failed to check for updates" On version 125.0.3 and still says needs to be updated. Then just run the install again and then it stops for a bit still on same version and then shows up needing update...been doing the same thing for a while now.

Asked by tlkincaid 5 months ago

Last reply by James 5 months ago

Mozilla Firefox

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on… (read more)

I have about 30 bookmarks on Firefox I use all of them on a daily basis. When I opened my Mac today, it had different wallpaper on the screen. I could not find Firefox on my dashboard at all. I had to pull it from my launchpad app. Please help my... I'm desperate !! Kenneth Mee (medic1464@aol.com)

Asked by medic1464 5 months ago

Last reply by jonzn4SUSE 5 months ago

Youtube crashes in latest version for Mac

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it cra… (read more)

Just a short time ago Version 125.0.3 downloaded. Since then I cannot open Youtube without it crashing. When I ask it to restore the tab (one of 2 choices offered, it crashes again. After 4 or 5 times I close the tab and switch to another browser. I shut off the one extension I had running. That fixed nothing. I looks like my 2019 iMac is too old and I need to go back to an earlier version.

Asked by Jim Roy 5 months ago

Last reply by Paul 5 months ago

my computer updated and i lost firefox

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there… (read more)

My computer updated with no warning one night, and i lost all personalization and even everything stored in my firefox, the sign ins, passwords, bookmarks, all. is there a way for me to find all that was erased?

Asked by liz1611 5 months ago

Last reply by cor-el 5 months ago

Bookmarks Rearranging themselves

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the la… (read more)

So on my Legion laptop, Windows 11 Home, the bookmarks keep rearranging themselves, iv also noticed A LOT of duplicates and folders which I did not add. I rebooted the laptop then tried scanning the it with WindowsDefender and Malwarebytes, and refreshing the application. On my desktop which is synced, there is no issue. I thought I was seeing things at first until I focused right on the bookmark tool bar and every 10-20 seconds one will just pop into a new position. Will a fresh install work? That's my next step, but wanted to see if there is a better solution.

Asked by Shawn Ianiri 5 months ago

Last reply by cor-el 5 months ago

Blocking of strange site in Firefox by Malwarebytes

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json -Soft… (read more)

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 12/05/2024 Protection Event Time: 10:52 Log File: 0728216c-103d-11ef-bf81-74e6e24e33e7.json

-Software Information- Version: 4.6.12.323 Components Version: 1.0.2309 Update Package Version: 1.0.84577 Licence: Premium

-System Information- OS: Windows 10 (Build 19045.4355) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: RiskWare Domain: zeewhaih.com IP Address: 139.45.197.245 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe


(end)

Should I be worried about this?

Thank you Dave

Asked by Dave 5 months ago

Last reply by jonzn4SUSE 5 months ago

Etrade problems

I can open the main Etrade page but when I then click on anything else all I get is the hour glass which does not go away. This is ANY other page I try to go to in Etra… (read more)

I can open the main

Etrade page but when I then click on anything else all I get is the hour glass which does not go away.  This is ANY other page I try to go to in Etrade.

I go to Edge and have no problems but I have used FF for many years and would like to continue doing so.

Tks for the help - jb

Asked by jim 5 months ago

Last reply by cor-el 5 months ago

Why Google always request CAPTCHA test - it is really annoying!

Hello there, since of late when I try to Google search something through Firefox browser I always get this message: ".....Our systems have detected unusual traffic from y… (read more)

Hello there, since of late when I try to Google search something through Firefox browser I always get this message: ".....Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot...." So I did the test which took me through millions of tests, and finally gave me the search results. I though this was occasional one off thing but to my horror, no! It does always request CAPTCHA test now. I wonder whether Google doing this purposely to discourage Firefox engine search use and encourage to use Chrome instead - which I found no issues with at all! I use VPN of course but how come Chrome does not bar me while VPN is on? Anybody else found this issue? Thank you!

Asked by tpandith 5 months ago

Last reply by Tomatoshadow2 5 months ago

Problem using Google Sheets

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will … (read more)

Hello firefox, I have been using Google Sheets recently. When I use the mouse wheel on Google Sheets, the screen will not scroll bit by bit, but suddenly the scroll will go to the bottom and right.

Sorry, I am a Chinese user. Using GOOGLE translation assistance, the semantics cannot be very precise. You can refer to the screen recording,

https://youtu.be/Gox7DGHb8gE

Thanks for the help

Asked by Kulolido 5 months ago

Last reply by jonzn4SUSE 5 months ago

NZ Lotteries Commision aka Lotto NZ

The above New Zealand organization is recommending users to use any other browser than Mozilla Firefox. I have used Firefox for many years on their website and about two … (read more)

The above New Zealand organization is recommending users to use any other browser than Mozilla Firefox. I have used Firefox for many years on their website and about two months ago it comes up with a recommendation to use another browser because Mozilla Firefox will no longer work on their NZ woke/local wank website. I contacted them to ask what the problem was and instead of answering the question they just repeated the message to change browser. I'm sure these local idiots are just being lazy/stupid so I'd like Mozilla to stick a rocket up their dumb-asses. As these twats are the local government lotteries commission I cannot partake of their monopoly online as they won't allow my browser. Please can Mozilla/community help? Many thanks for the best browser in the World. Regards, James.

Asked by James McLaren 5 months ago

Last reply by jonzn4SUSE 5 months ago

Create playlist for use with VLC

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I … (read more)

I have a number of music clips I want to put in one or more playlists to use with VLC Media Player. How do I create such a playlist? (If I'm asking in the wrong place, I apologize.)

Asked by crogerblair1 5 months ago

Last reply by Agent virtuel 5 months ago

Printing

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it sho… (read more)

How do I print a document from email, without the sidebar showing? It doesn't show up on the copy but it moves the document way over to the right with only 1/2 of it showing. I'm Electronically Challenged, Electronically Illiterate, please reply in simple English as I'm living proof that you cannot teach an old dog new tricks! Thank you

Asked by gldnretrvr5012 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Would it be too much to ask for a simple session restore feature that is indexed to history?

I am always having this problem of losing all of my open tabs. I am sure I am not the only person who has many parallel task running. Then, for whatever reason, the brow… (read more)

I am always having this problem of losing all of my open tabs. I am sure I am not the only person who has many parallel task running. Then, for whatever reason, the browser crashes, and in opening the browser, the single "Restore Previous Session" button is the only lifeline back to all of that work.

Would it be too much to ask for a simple session restore feature that is indexed to history? So we could go back to yesterday's session, or last week's, and not lose so much.

This loss of ongoing work happens to me 2-3 times a year, and amounts to untold losses of time, effort, and money.

Asked by mstocker 5 months ago

Last reply by cor-el 5 months ago

passwords

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on for… (read more)

hello firefox support, i recently signed into firefox on desktop but now i cant seem to remeber the account password so after making a new password after clicking on forgot password ,will i lose my bookmarks and ad-ons and all the customized settings? pls help me in this situation i dont want to lose my data pls .

Asked by Origin17 17 5 months ago

Last reply by cor-el 5 months ago

Transfer Firefox from Dell Desktop to new HP Laptop?

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with curr… (read more)

I am replacing a ten yr. old Dell Desktop with a new HP Laptop. Can you please let me know how to get the new laptop working with my existing Firefox (v125.0.3) with current add-ons, extensions and settings? Thank you for your time !! Rick Perry

Asked by Richard Perry 5 months ago

Last reply by jonzn4SUSE 5 months ago

Restore tabs after factory reset

Help please. I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able… (read more)

Help please.

I had to factory reset my laptop (or rather, an IT support person took over my machine and reset it before I could back up things properly!). I was not able to restore my previously opened tabs (there were a lot, like >100). It appears that all of those tabs still are showing on my mobile version of firefox as 'synced tabs'. Is there a way to pull that sync information from my phone to my laptop? If I press on "synchronise tabs" will the phone receive my laptops current tabs (not what i want), or will it update the laptop (what i do want)?

Thank you.

125.0.3 (64-bit)

Asked by KNAPPO 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago