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Having trouble choosing my own font for websites

Hello- Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem bef… (read more)

Hello-

Firefox is not allowing me to use my prefered font for websites that I visit. This seems to have happend with a update to the browser as I never had a problem before. I do everything that is explained in the HELP section, but still fonts are choosen by the website. I do have "let websites choose their own font" unchecked. Any help would be appreciated. Thank you.

Asked by Franco Carcelli 5 months ago

Last reply by cor-el 5 months ago

Accessing a specific part of the Royal Yachting Association Website.

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the … (read more)

I can log into the RYA site, I then want to access a specific part of their site (Cerificate Administration), I click on CAdmin but nothing happens. I have contacted the RYA who have acknowledge a problem exists and sent me a message, which is below, unfortunetly I do not undestand what they want me to do on Firefox - do you understand? Can you help please?.

Many thanks John Knopp

From the RYA 'Thank you for your email, and apologies for the continued issues with your access to Certificate Administration. Please can I ask that you enable all Cookies for the RYA website on your web browser. Currently, some browsers cookie policies prevent the correct operation of our website. Instructions on how to allow cookies for various browsers can be found below. Microsoft Edge https://support.microsoft.com/en-us/microsoft-edge/view-cookies-in-microsoft-edge-a7d95376-f2cd-8e4a-25dc-1de753474879 Mozilla Firefox https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop Google Chrome https://support.google.com/chrome/answer/95647?hl=en&co=GENIE.Platform%3DDesktop macOS Safari https://support.apple.com/en-gb/guide/safari/ibrw850f6c51/mac Opera https://blogs.opera.com/news/2015/08/how-to-manage-cookies-in-opera/ We are actively looking into the issue and hope to have a resolution shortly. If this does not correct the issue you are having, please let us know.

Kind regards

Richard Behrens Technical Support Administrator Royal Yachting Association'

Asked by snapeknopps 5 months ago

Last reply by zeroknight 5 months ago

Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work)

I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the l… (read more)

I was looking for tickets on site for hockey using firefox but I get Sorry, Your Session Expired to start again, please return to the previous page/tab and re-click the link (refreshing this page might not work). I go back and then go again to the site and it still comes up with that message. However, it works in Microsoft Edge without any problems. Any reason for this?

Thanks, Sam

Asked by ST21 5 months ago

Last reply by cor-el 5 months ago

Unread messages on Firefox

I am using Firefox for my emails and I can't now see some of the Unread Messages on my screen. My Firefox version seems to have changed and before it had a folder of Unre… (read more)

I am using Firefox for my emails and I can't now see some of the Unread Messages on my screen. My Firefox version seems to have changed and before it had a folder of Unread Messages and it still does but when I click on that word, it does not show the Unread Messages.. There are 8 messages there so how can I see them?

Asked by Johnbf1 5 months ago

Last reply by cor-el 5 months ago

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 5 months ago

Last reply by zeroknight 5 months ago

The Signin page at https://signin.travelers.com/ keeps looping back on it's self

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox. They informed … (read more)

I have contacted Traveler's Insurance Tech Help and they said the problem of looping back on the signin page happened with the latest update from FireFox.

They informed me that they have been trying to find the problem BUT it would seem that they would contact FireFox RATHER than suggesting that EDGE, GOOGLE or other browsers be used.

I can signin on EDGE, however I prefer to FireFox...

Here's hoping you can find the solution....

Let me know if you need me to help....

Asked by PSMatte 5 months ago

Last reply by cor-el 5 months ago

YouTube

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'. Secondly, I do not like your new Relay. Now my passwo… (read more)

No, They are Blocking me the only way I can watch it is in troubleshooting mode, AND HAVE disabled the adblockers'.

Secondly, I do not like your new Relay. Now my password manager will not work! Thank you, M Kay Thrush

Asked by M. Kay Thrush 5 months ago

Last reply by zeroknight 5 months ago

Blank white area where the content should be displayed.

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to… (read more)

I have friends who can access the content on this page https://www.johren.games/games/taimanin-rpgx-extasy-zh-tw/play/ and I cannot find what i need to update or block to get it to work. I have stopped my adblockers. It was working last night Oct 24th for a bit but now it doesn't anymore.

Asked by aryehaeh 5 months ago

Last reply by cor-el 5 months ago

Audio on certain sites plays for a split second then mutes, or doesnt play at all.

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all… (read more)

while using the site https://animesuge.to/home and using any server other than filemoon, the audio will either play for split second and then mute, or it wont play at all. The video itself plays fine. i tried it using other browsers and it works fine, it only happens while using firefox. i tried turning off all extensions and running in troubleshoot mode but neither of these helped.

Asked by Aagris 5 months ago

Last reply by zeroknight 5 months ago

My Firefox (just updated to latest version) will not show videos from Ring.com

My Firefox (just updated to latest version) will not show videos from Ring.com. This has been going on for over a month and spans several version releases. However, I c… (read more)

My Firefox (just updated to latest version) will not show videos from Ring.com. This has been going on for over a month and spans several version releases. However, I can get other browsers (Safari, Chrome, Vivaldi) to view the videos. (I am using a Mac, latest operating system.) I have just been trying to view a video from my Ring account for the last 10 minutes and it will not load and show.

Can you help?

Asked by LLKRAUS 6 months ago

Last reply by zeroknight 6 months ago

Certain parts of the Firefox UI are displaying a weird font rather than standard latin one

Like the title says, certain part of UI, including text fields, are displaying the font shown in the screenshot I added. I tried disabling add-ons and updating the app, b… (read more)

Like the title says, certain part of UI, including text fields, are displaying the font shown in the screenshot I added. I tried disabling add-ons and updating the app, but neither worked.

Asked by Rhea& Padilla 5 months ago

Last reply by zeroknight 5 months ago

Firefox not loading email images among other things

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I trie… (read more)

Recently, in the past month or so, I have been having issues with my VPN addon Private Internet Access, my email provider Shortwave, and loading numerous websites. I tried troubleshooting it for a few weeks individually but it took a full Firefox refresh last week to get things working again. And it took only another week for everything to stop working again. The images in my emails are no longer loading (same issue as before), but they load in Gmail and I can download the emails properly, my VPN addon crashes and can't stay logged in same as before, and websites such as Nextdoor (I hate the drama but love the free goods) won't load the items for sale same as before.

I don't want to have to refresh every week, especially since I this is the computer I use for work and the amount of things I have to log back into is insane.

Asked by Stormy 5 months ago

Last reply by Dropa 5 months ago

change to mozilla

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and… (read more)

when the change occurs on Nov1 from firefox to Mozilla do I need to sign in using my current password or will mozilla already know that and I can just access my email and other things by hitting the mozilla icon I do not know if I remember my firefox email password

Asked by cat1964 5 months ago

Last reply by James 5 months ago