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Lost passwords

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical p… (read more)

Hi, I was using Firefox for many years . Recently I noticed that all my passwords in Firefox were gone and it seems like my account was recreated but all the historical passwords were missing. I was under the impression that those passwords are backed-up somewhere and that I can retrieve them. Could you advise how to recover my logins I collected in Firefox over the years pls.?

Asked by piotr.s.habrzyk 5 months ago

Last reply by Terry 5 months ago

Add ons and themes

I have a Theme ive made, along with a list of essential add ons (not sure if the link is public. I was wondering if its possible to package it all together into a singl… (read more)

I have a Theme ive made, along with a list of essential add ons (not sure if the link is public.

I was wondering if its possible to package it all together into a single add-on.

if you have any other suggestions to make it simpler to install all of the stuff at once.

TY for your help

Asked by ExecutiveCactus 5 months ago

Last reply by Paul 5 months ago

I keep experiencing outages when there are none in my area-just my home.

For many months I keep having outages just in my home. There may be a week of perfect service and then a week of no internet, no TV, no service at all. I got a notice t… (read more)

For many months I keep having outages just in my home. There may be a week of perfect service and then a week of no internet, no TV, no service at all. I got a notice that everything was fixed at the end of last week. Everything was good and then there has been no service all this week. I am using my cell phone as a means of accessing the internet. This needs to be resolved for me. I have talked to support staff and have unplugged and plugged back in my wire to my modem. I have tried everything I know to do. There is something very, very wrong.

Asked by mfelps 5 months ago

Last reply by Dropa 5 months ago

browser update

When I updated my Firefox browser it eliminated all my favorites and can't log into either one of my email accounts although I can get on the internet and into any other … (read more)

When I updated my Firefox browser it eliminated all my favorites and can't log into either one of my email accounts although I can get on the internet and into any other URL! It also eliminated all the links in my toolbar?

Thanks, Greg

Asked by gregor801 5 months ago

Last reply by Terry 5 months ago

erroneous email

When on a site and a popup ask for an email to continue the auto fill opens up and my email is shown...except one of the emails is erroneous and I want it removed, please… (read more)

When on a site and a popup ask for an email to continue the auto fill opens up and my email is shown...except one of the emails is erroneous and I want it removed, please tell me how. I cannot seem to find any information on doing it or the info does not work. Thanks

Asked by fondaste 6 months ago

Last reply by Dropa 5 months ago

Quora answer will not upload/save; waits forever but Chrome does fine

See screenshot. An answer typed into Quora waits forever but never finishes sending. I have to retry several times and sometimes I have to switch to Chrome for it to se… (read more)

See screenshot. An answer typed into Quora waits forever but never finishes sending. I have to retry several times and sometimes I have to switch to Chrome for it to send. What I type seems to upload but when I press POST it never gets me a confirmation that it has been received, i.e. posted. If I reload the current page then it says I've typed an answer, do I want to edit it? I edit it and press POST, but it still takes forever. Sometimes it does work after a few times. This has been going on for at least 2 months or more. Chrome works.

Asked by babahu 4 months ago

Last reply by zeroknight 4 months ago

Login To Google Popup

Hi all. Some websites creates a little popup window in the top right corner of my browser "Log into your Google account" and I cannot figure how to make this PERMANENTLY … (read more)

Hi all. Some websites creates a little popup window in the top right corner of my browser "Log into your Google account" and I cannot figure how to make this PERMANENTLY stop doing it. I just click the "X" to avoid doing so, but I wish to have this stop happening before uninstalling my Firefox browser completely. I'm here only because I have lost patience with that feature and lost patience trying to figure out how to stop it. Please, help, anyone. Thank you.

(image attached)

Asked by hap317 5 months ago

Last reply by Terry 5 months ago

My Brother MFC L6700DW suddenly stopped printing some websites from Firefox

When I tried to print a few Firefox pages - one including a Google map that printed fine when I used Safari - my Brother MFC L6700DW printer would say, for about 10 secon… (read more)

When I tried to print a few Firefox pages - one including a Google map that printed fine when I used Safari - my Brother MFC L6700DW printer would say, for about 10 seconds, that it was receiving data, and then that message would disappear without my printer printing anything. This happened with another website on Firefox as well.

Does anyone know what's going on? I normally have been able to print from Firefox.

Thanks! S

Asked by revert-wonkier.0v 5 months ago

Last reply by zeroknight 5 months ago

Help- I am about to quit Firefox

When I scoll over text to copy or delete, the text stays transparent, no color to show what's been highlighted--how can I change this so I see a color. In Chrome, it's bl… (read more)

When I scoll over text to copy or delete, the text stays transparent, no color to show what's been highlighted--how can I change this so I see a color. In Chrome, it's blue. But I don't care as long as I can see what I highlighted-- it's just about driven me away from Firefox so hoping someone can answer-- thanks

Asked by janea2 6 months ago

Last reply by zeroknight 6 months ago

Firefox Imported my bookmarks from my google chrome browser

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove the… (read more)

Hi, I use google chrome for work and firefox for personal use. I did not want firefox to import my bookmarks from Googe Chrome but somehow it did. Do I have to remove these bookmarks one at a time? And how do I prevent this from happening again?

Thank you, Harry

Asked by harry710 4 months ago

Last reply by zeroknight 4 months ago

Cant get rid of malware- googleadservices.com

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the a… (read more)

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the above url.

i cant get the solution below to work- i cant find these options in my Firefox (v116) which is up to date askasik. i dont have 'Options' under my 'Tools' dropdown

https://support.mozilla.org/bm/questions/915394

Clear the cache and the cookies from sites that cause problems. "Clear the Cache":

   Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove Cookies" from sites causing problems:

   Tools > Options > Privacy > Cookies: "Show Cookies"

Asked by motiongraphik 5 months ago

Last reply by zeroknight 5 months ago

Unable to whitelist websites in the settings menu

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such … (read more)

As a Firefox user, I want to be able to whitelist websites as they continue to be impermissible to people using their website without having to give up all privacy, such that their website works.

Replication Steps: 1. Open Firefox Browser 2. Go to top left and click hamburger icon (3 horizontal lines) in top right under the close option 3. Click Settings 4. On left side click privacy and security 5. Locate permissions in the submenu 6. Location -> Settings 7. Add website into search bar and hit enter to add to whitelist

Current Result: Cannot add to whitelist and cannot utilize website with browser. Will be forced to use competitions browser.

Expected Result: Site would be added to whitelist and therefore allow use of a site that is arbitrarily adding forced location permissions because vpns are well... hurting their bottom line to be frank.

Asked by Kyuketsuki 6 months ago

Last reply by zeroknight 5 months ago

Geo-Location security

Bank has changed access requirements to require geo-location when logging into account. Under Firefox settings, I found the geo-location settings screen; however, have no… (read more)

Bank has changed access requirements to require geo-location when logging into account. Under Firefox settings, I found the geo-location settings screen; however, have not found how to add my bank's website for the purposes of allowing access to my geo-location when accessing their online banking services.

The only options listed were to delete 2 listed websites with geo-location access.

There is no add button to allow geo-location access when logging into my bank account?

Thanks for your assistance.

Regards,

Ed Terry

Asked by edterry48@gmail.com 6 months ago

Last reply by Terry 5 months ago