Showing questions tagged: Show all questions

Cant sign in to account, says "Valid Email Required" even though it is the correct email

I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email. Please help, thanks. … (read more)

I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email.

Please help, thanks.

Asked by dadicim430 3 months ago

Last reply by Terry 3 months ago

Send tabs to other devices

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the opt… (read more)

I used to be able to send tabs between my devices, say when I go from my home computer to my laptop. This option seems to have gone missing, like I don't even see the option when I right click on a tab. What happened to this option? Did I somehow disable it? Can it be restored?

Asked by SandyLoams 3 months ago

Last reply by Paul 3 months ago

Keeper Ext

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0 I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mou… (read more)

8/18/2023 1340 Firefox ver 116.0.3 64 bit Keeper ver 16.6.0

I am still unable to use Keeper Ext. When I go to sign on screen for any of my saved websites, place the mouse in the sign on screen, nothing comes up for me to click on as before. On automated sights, nothing happens either. Can you advise estimated completion time?

This is what Keeper says:

Monitoring - We have pushed a new version to Mozilla (16.6.1) which is pending review to address autofill issues on Firefox. Aug 17, 2023 - 22:33 PDT Identified - We are aware of login and filling errors with the KeeperFill browser extension on Firefox. This issue is randomly occurring during initialization of the extension. Restarting Firefox when this occurs may temporarily resolve the issue. We have pushed a new version to Mozilla (16.6.1) which is pending review. Mozilla should release the update within 24 hours. Aug 16, 2023 - 11:24 PDT

Ron Armstrong [removed email from public]

Asked by Ron 3 months ago

Last reply by James 3 months ago

Access to Medical info

After recent update I cannot access my Medical Info online. This is the error message I receive. Secure Connection Failed An error occurred during a connection to epic… (read more)

After recent update I cannot access my Medical Info online. This is the error message I receive.

Secure Connection Failed

An error occurred during a connection to epicpnwmychart.optum.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Jane

Asked by Jane 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Google Voice echo

There appears to be an echo for recipient of calls when I use Google Voice through Firefox. When I call people, they hear an echo of their own voice. I hear them fine. Th… (read more)

There appears to be an echo for recipient of calls when I use Google Voice through Firefox. When I call people, they hear an echo of their own voice. I hear them fine. This just recently happened which I'm wondering if it has anything to do with the last update installed. I tried a different browser and it works fine. Please help.

Asked by catkeystar 3 months ago

Last reply by cor-el 3 months ago

Firefox 116.x fonts are smaller

with the 116 series of Firefox I've noticed the rendered page fonts are smaller, I now have to zoom to 130% on some sites that were fine Is this a build parameter ? … (read more)

with the 116 series of Firefox I've noticed the rendered page fonts are smaller, I now have to zoom to 130% on some sites that were fine Is this a build parameter ? Not important, slightly annoying Solutions

Asked by Galen Thurber 3 months ago

Last reply by zeroknight 3 months ago

Firefox stopped marking links as visited.

Hello A few days ago, I have noticed that FF stopped marking links I've visited as "visited". Initially I thought that it's a website issue, but the same happened on mor… (read more)

Hello

A few days ago, I have noticed that FF stopped marking links I've visited as "visited". Initially I thought that it's a website issue, but the same happened on more than one page, including Google search.

I have tested those pages on other browsers, and everything works fine, so my conclusion is that it's an FF problem, but I don't know if it's my installation problem, or Update issue. Does anyone know anything about this issue?

Thanks

Asked by Luke 3 months ago

Last reply by cor-el 3 months ago

Ad blocker interferes in work

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my… (read more)

I cannot use my laptop to access my company network. The network keeps displaying "turn off your ad blocker". I must access the company network in order to accomplish my work. Can I disable ad blocker or grant access to the Keller Williams network? Please don't send me to Chrome !!!

Asked by Oscar 3 months ago

Last reply by Terry 3 months ago

Cannot paste text in Firefox in WhatsApp web window

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp w… (read more)

I use WhatsApp in a Firefox web window so that I can copy, paste, and type using my keyboard. Suddenly beginning last week Firefox will not let me paste in the WhatsApp web window.

dom.event.clipboardevents.enabled is TRUE I still have the same issue in safe mode Ctrl-V, Shift insert, Right click & Paste, Right click & paste without formatting are all disabled.

It is only Firefox that has a problem (I can use WhatsApp in Chrome without issue). So far, it is only in WhatsApp (where paste is most important to me) that I have a problem.

I have Firefox 116.0.3 64 bit, the latest version, running in Windows 11, which is up to date.

Any ideas?

Asked by SEJohnsen 3 months ago

Last reply by James 3 months ago

Lost Copy and Paste Ability In Whatsapp Using Firefox

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google tra… (read more)

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google translator to whatsapp using firefox. As much as I hate to I went to my Microsoft Edge browser and both images and copying pasting text worked. So unfortunately it is definitely a firefox browser issue. I hope someone can resolve this soon! So I can return to using firefox. Thanks!

Asked by mcenand 3 months ago

Last reply by James 3 months ago

HTML5 download attribute not working at all on Firefox

HTML5 download attribute is not working at all on Firefox. I created a simple HTML Mark up like this: <a href="Will Logo.png" download>Download Image</a> … (read more)

HTML5 download attribute is not working at all on Firefox.

I created a simple HTML Mark up like this:

Logo <a href="Will Logo.png" download>Download Image</a>

When I click the link, it doesn't download the Image, it opens it in a new window.

I have tried it on Edge and Chrome and the result is the same-- the Image doesn't download. It simply opens up in a new window.

Is there some settings that I need to enable, for this HTML5 download attribute to work?

Regards.

Asked by Gamicord 3 months ago

Last reply by TyDraniu 3 months ago

saved logins

i had recentaly created firefox account to switch from old to new pc and i had synced all saved logins and passwords to new pc firefox browser and i checked and they were… (read more)

i had recentaly created firefox account to switch from old to new pc and i had synced all saved logins and passwords to new pc firefox browser and i checked and they were there in the saved logins . and now that the old pc is sold and formatted the logins from new pc is gone.

Asked by harshit_sonchhatra 3 months ago

Last reply by Dropa 3 months ago

2FA Not working.

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not wo… (read more)

I'm trying to set up 2FA on my account. I scan the QR code and the generated codes do not work. I've tried many times. Firefox is the ONLY account I have that does not work. Any ideas? Using Google Authenticator.

Asked by whytec 3 months ago

Last reply by cor-el 3 months ago

addons

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i hav… (read more)

I was not able to download FireFox from browser so downloaded the app from microsoft store and I cant add add-ons it shows download failed check your connection but i have 5g internet, I also used mobile data to ensure download but no results

Asked by adityagupta77722 3 months ago

Last reply by ElCapitan 3 months ago

Firefox not responding and not playing videos in websites.

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be… (read more)

Firefox keeps not responding at random times, and will not play videos in websites (YouTube, Amazon, News stations). Webroot says Firefox has a memory leak. Could this be the cause? Could my firewall be blocking it? I update my browser constantly hoping to fix it. I usually end up switching to Chrome to watch videos.

Asked by Bonnie 3 months ago

Last reply by jonzn4SUSE 3 months ago