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  • Archived

new hard disk

I have had to install a new hard disk. I have installed Firefox and logged into my Firefox account. What I'm missing is the migration of my toolbar, menubar, & bookma… (read more)

I have had to install a new hard disk. I have installed Firefox and logged into my Firefox account. What I'm missing is the migration of my toolbar, menubar, & bookmarks. What do I need to do.

Thanks

Jan Laury

Asked by janlaury 10 months ago

Last reply by Paul 10 months ago

  • Archived

Facebook autoscrolling in Firefox only

Facebook autoscrolling in Firefox only Seems many people have this issue. Why is FF not fixing it? It's been around for a long time. It only happens on FaceBook with F… (read more)

Facebook autoscrolling in Firefox only

Seems many people have this issue. Why is FF not fixing it? It's been around for a long time. It only happens on FaceBook with FF.

Asked by Byron 10 months ago

Last reply by Terry 10 months ago

  • Archived

Firefox "flashes" 2-3 times when it's launched after update

Firefox "flashes" 2-3 times when it's launched after update Maybe this is normal and I am just paranoid that something is attached to the browser Plugins (I have used f… (read more)

Firefox "flashes" 2-3 times when it's launched after update Maybe this is normal and I am just paranoid that something is attached to the browser

Plugins (I have used for years) Malwarebytes Ublock Origin LastPass

Windows 10 Firefox Release 116.0.3

Asked by B 10 months ago

Last reply by t.r.ernst 10 months ago

  • Archived

New Password Manager issues

Hi, Many websites are updating their security protocols, for example United (screenshot below), no pins, usernames or emails to sign in. After updating passwords yesterd… (read more)

Hi, Many websites are updating their security protocols, for example United (screenshot below), no pins, usernames or emails to sign in. After updating passwords yesterday I made the changes in Firefox Password Manager. Now it seems these new passwords don't work. Has anyone else report this? Thank you very much.

Asked by Jim 10 months ago

Last reply by Dropa 10 months ago

  • Archived

Uninstall/Re-Install (No bookmarks saved)

My Firefox was completely not working so according to the Firefox Support page, I uninstall and then re-installed Firefox. It is working fine now except I have none of my… (read more)

My Firefox was completely not working so according to the Firefox Support page, I uninstall and then re-installed Firefox. It is working fine now except I have none of my bookmarks anymore. I have tried every suggestion that is on the support page and there is NOTHING coming back. The instructions stated that my bookmarks would not be erased if I followed the instructions, which I did. I NEED HELP FINDING ALL OF MY BOOKMARKS!!

Asked by deder01 10 months ago

Last reply by Dropa 10 months ago

  • Archived

Accidentally blocked a website - How to Unblock

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I d… (read more)

I accidentally blocked the DrJava website due to not paying strict attention to what I was doing on the screen when using Firefox to go to this site - www.drjava.org. I don't know how to reset my access to this site and this site only. Is there a method I can accomplish that will reset this ONLY blocked site on my Firefox and Dell PC. Thanks in advance.

Asked by royski45 10 months ago

Last reply by zeroknight 10 months ago

  • Archived

Recover saved passwords [edited] @gmail.com

After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firef… (read more)

After resetting my Firefox account password, all my saved passwords disappeared. Firefox for iOS has all the passwords but it doesn't sync with the desktop version. firefox [edited] @gmail.com account. How can I roll back to 15.08?

Asked by Vladyslav 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Solved
  • Archived

Username gets lost when creating Google account

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name. Firefox did save the password though. Just the username is … (read more)

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name.

Firefox did save the password though. Just the username is empty. So, the third time I will write down the username.

I know how to create a Google account. Pretty sure it will work. My question is, why is this happening? Am I paranoid thinking Google doesn't like to support Firefox?

Best regards

Asked by marm24 10 months ago

Answered by marm24 10 months ago

  • Archived

Changing font size in tabs is a problem that's been going on for more than 5 years.

If you google the problem you get 5 years of answers, most of which no longer work. Changing layout.css.devPixelsPerPx doesn't work, it changes the entire browser. My q… (read more)

If you google the problem you get 5 years of answers, most of which no longer work.

Changing layout.css.devPixelsPerPx doesn't work, it changes the entire browser.

My question: Is Mozilla going to add the fix to "Settings" so I can click on it and select a number and go on with my life?

PS I tried asking this question on the Reddit forum for Firefox and you can't.

Asked by commercial6 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Bing becomes default browser and I don't have access to Add-ons and Themes

For the last few days I have had a problem that Bing becomes my default search engine. Even when I go to Google.com it will still reroute to Bing. I searched the forums… (read more)

For the last few days I have had a problem that Bing becomes my default search engine. Even when I go to Google.com it will still reroute to Bing. I searched the forums for solutions and none worked. I couldn't even get into Add-ons and Themes. I would just get a blank page.


Resolution: Finally I decided the best way to deal with this is to delete and re-install Firefox. I saved my Bookmarks first. Then I went to install/uninstall and went to uninstall Firefox, but it gave me another option when I hit it to Refresh Firefox. I chose that option and it reset Firefox to all default/original settings. I didn't even have to import Bookmarks as it kept them and 2 of the Add-ons that I use were optioned to reinstall. The only thing I ended up doing was adding the Menu Bar back on and adding a home page button under Customize Toolbar.

Hope this helps others.

Asked by unitedjoe1 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

new computer - reset the password for firefox account but and on android sync is turned off

I reset the password for firefox account when logging in on a new computer and than i realized i could use my android firefox to see the password. Now the android version… (read more)

I reset the password for firefox account when logging in on a new computer and than i realized i could use my android firefox to see the password. Now the android version of firefox has all the passwords but what will happen if log in on the android device providing new password? Will that sync from the server and delete all passwords?

thanks!

Asked by vmachacek 10 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox opens minimized

When I first open Firefox from my home screen it opens up minimized in the top left corner and I have to click the minimize button and then the un-minimize button to get … (read more)

When I first open Firefox from my home screen it opens up minimized in the top left corner and I have to click the minimize button and then the un-minimize button to get it to open full screen.

Thanks, Patrik

Asked by patrik.witzel 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Picture-in-Picture Always on top

This is something i find annoying sometimes, when watching videos on my 2nd monitor im using the main one ofc, so i have all my socials in my 2nd too, but the PiP is alwa… (read more)

This is something i find annoying sometimes, when watching videos on my 2nd monitor im using the main one ofc, so i have all my socials in my 2nd too, but the PiP is always on top, is there a work around for this? and make it play not always on top?

Asked by CASSIE 10 months ago

Last reply by cor-el 10 months ago

  • Archived

No matter what website I browse such as bing image, Github, CSDN Blog, etc., firefox always crashes randomly.

No matter what website I browse such as bing image, Github, CSDN Blog, etc., firefox always crashes randomly. I uninstalled and reinstalled it and the crash happened agai… (read more)

No matter what website I browse such as bing image, Github, CSDN Blog, etc., firefox always crashes randomly. I uninstalled and reinstalled it and the crash happened again. The crash report IDs are bp-b911c096-525b-4e37-b755-2c5630230818 and bp-937c99d3-7c33-47b3-aac1-c71980230818. I sincerely hope that someone can help me with it, I‘m more than appreciated.

Asked by niederlande97 10 months ago

Last reply by cor-el 10 months ago

  • Archived

saved logins

i had recentaly created firefox account to switch from old to new pc and i had synced all saved logins and passwords to new pc firefox browser and i checked and they were… (read more)

i had recentaly created firefox account to switch from old to new pc and i had synced all saved logins and passwords to new pc firefox browser and i checked and they were there in the saved logins . and now that the old pc is sold and formatted the logins from new pc is gone.

Asked by harshit_sonchhatra 10 months ago

Last reply by Dropa 10 months ago

  • Archived

Lost Copy and Paste Ability In Whatsapp Using Firefox

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google tra… (read more)

2 days ago I lost the ability to copy and paste a foto or image into my whatsapp using firefox. Then tonight I lost the ability to also copy and paste from the google translator to whatsapp using firefox. As much as I hate to I went to my Microsoft Edge browser and both images and copying pasting text worked. So unfortunately it is definitely a firefox browser issue. I hope someone can resolve this soon! So I can return to using firefox. Thanks!

Asked by mcenand 10 months ago

Last reply by James 10 months ago

  • Archived

HTML5 download attribute not working at all on Firefox

HTML5 download attribute is not working at all on Firefox. I created a simple HTML Mark up like this: <a href="Will Logo.png" download>Download Image</a> … (read more)

HTML5 download attribute is not working at all on Firefox.

I created a simple HTML Mark up like this:

Logo <a href="Will Logo.png" download>Download Image</a>

When I click the link, it doesn't download the Image, it opens it in a new window.

I have tried it on Edge and Chrome and the result is the same-- the Image doesn't download. It simply opens up in a new window.

Is there some settings that I need to enable, for this HTML5 download attribute to work?

Regards.

Asked by Gamicord 10 months ago

Last reply by TyDraniu 10 months ago