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Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 3 months ago

Answered by 小白龙1313 3 months ago

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Username gets lost when creating Google account

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name. Firefox did save the password though. Just the username is … (read more)

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name.

Firefox did save the password though. Just the username is empty. So, the third time I will write down the username.

I know how to create a Google account. Pretty sure it will work. My question is, why is this happening? Am I paranoid thinking Google doesn't like to support Firefox?

Best regards

Asked by marm24 9 months ago

Answered by marm24 9 months ago

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More download fails

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure. I checked some of the responses here for that probl… (read more)

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure.

I checked some of the responses here for that problem. One of them said to not accept HTTPS only. When I checked my settings, it WAS already set to Don't enable HTTPS-Only Mode. I then set the HTTPS-Only mode to Only in private windows. That setting now allows downloads. Why doesn't it allow downloads when I don't accept HTTPS only?

Asked by TheVee 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Print with system dialogue by default

This question was asked, but the answer is outdated. This option no longer exists. https://support.mozilla.org/en-US/questions/1322516#question-reply I am using version… (read more)

This question was asked, but the answer is outdated. This option no longer exists.

https://support.mozilla.org/en-US/questions/1322516#question-reply

I am using version 116.0 for Arch Linux.

Asked by 24michaelpartridge 9 months ago

Answered by zeroknight 9 months ago

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To The Mozila Admins: Can You Please Let The End User Make The Decision on When To install Updates?

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then… (read more)

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then the install finishes, & then it's another 5-10 minutes before the pc is usable.

I would really appreciate a "update is available" notification, which I would agree to at a convenient time. This is really getting to be problematic. Other browsers that do auto updates don't hose my pc.

Thank you!

Asked by moomoomoomoo 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Automatically starting

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is at… (read more)

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is attempting to access one of my Microsoft accounts. I tried toolkit.winRegisterApplicationRestart. but nothing changed. There is nothing in my Startup folder related to Firefox, and msconfig doesn't list anything as a startup process.

What's strange is that this just started happening. I've used Firefox as long as I can remember, and have never had this issue.

Short of uninstalling Firefox and reinstalling it, does anyone have any suggestion(s)? Thanks.

Asked by dave360 9 months ago

Answered by dave360 9 months ago

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Possible browser hyjack

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Fire… (read more)

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Firefox being hyjacked?

Asked by RickTee 9 months ago

Answered by jonzn4SUSE 9 months ago

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Loading sites on startup.

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log… (read more)

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log on. Any help would be appreciated. Thanks in advance.

Asked by Duppy 9 months ago

Answered by cor-el 9 months ago

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Some images, QR codes and favicons do not load properly.

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messag… (read more)

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messages.google.com looks scrambled. Same for some favicons, some of the iconography on Google maps, and random others.

So far, I've tried disabling VPN and all add-ons (Troubleshoot mode) to no avail. Can't seem to find a pattern, it seemingly happens at random. Any suggestions appreciated.

Asked by Daniel 9 months ago

Answered by zeroknight 9 months ago

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Back button forgetting?

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it… (read more)

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it's grayed out! I click and hold on the back button and no history pops up!

Even stranger, when I go to History, the search is there! It's like the link not only opened in a new page, but closed the old one!! Is this Firefox doing this to me, or Google's nasty tracking links? Am I the only one?

Asked by chrisw63 9 months ago

Answered by zeroknight 9 months ago

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I can not add 2FA Account because of wrong codes

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ? … (read more)

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ?

Asked by william562 9 months ago

Answered by william562 9 months ago

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Various tasks have no effect, just have to switch to another browser to complete

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with oth… (read more)

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with other search entries Also attempted link to my bank account similarly froze. End up by switching to Msoft Edge and completing my mission.

Asked by pedrowells 9 months ago

Answered by zeroknight 9 months ago

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When I type in Amazon the .co.uk site is the first option and I don't know why

I believe I had originally installed Firefox while I was in the UK. Since then I've moved to the US. When I type "amazon" in the location box, the first option is "amaz… (read more)

I believe I had originally installed Firefox while I was in the UK. Since then I've moved to the US. When I type "amazon" in the location box, the first option is "amazon.co.uk". I've looked for options to change this to amazon.com. I cannot remove it (there's no "..." to the right). I've downloaded and reinstall Firefox now that I'm in the US. I made sure my default language is English (US).

One thing I can't done is completely uninstall Firefox and then reinstall. I'd rather not lose any settings and so am saving that for the last resort.

Anything else I can try?

Asked by pat.george 9 months ago

Answered by zeroknight 9 months ago

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why does google satellite view mirror diagonally in firefox??

It seems this is not a new problem. It just began today for me.... link text https://www.google.com/maps/@43.006904,-87.8956049,1023m/data=!3m1!1e3?hl=en&entry=ttu… (read more)

It seems this is not a new problem. It just began today for me....

link text

https://www.google.com/maps/@43.006904,-87.8956049,1023m/data=!3m1!1e3?hl=en&entry=ttu

How to fix?

If not fixable, will be forced to go to another browser :-(

Edition Windows 10 Pro Version 22H2 Installed on ‎11/‎8/‎2020 OS build 19045.3324 Experience Windows Feature Experience Pack 1000.19041.1000.0

Firefox 116.0.02 (64 bit)

Asked by milwaukeewobbly 9 months ago

Answered by milwaukeewobbly 9 months ago

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Pages I use every day no longer loading today. Was there an update in the last 24 hours?

On Thursday the pages I have used every day for years worked fine. Today pages like Ancestry.com, familysearch.org, facebook, twitter. None are loading. Was there an upd… (read more)

On Thursday the pages I have used every day for years worked fine. Today pages like Ancestry.com, familysearch.org, facebook, twitter. None are loading. Was there an update that happened since Thursday? How can I go back to the previous version that worked perfectly? I did check and my system says I'm using the most current version Win10 computer (2 years old if it matters).

Asked by llawson3967 9 months ago

Answered by cor-el 9 months ago

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Permanently remove check mark from Cookies in Clear Data window

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box… (read more)

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box. However, I sometimes forget and loose dozens of log-in cookies and need to reset them, which is a big pain.

I was unable to find anything in the Firefox Advance Configuration settings. In Chromium and Chrome browsers, only the Cached images and files box is set with a check mark. If I cannot change the default for Cookies, this is reason enough for me to switch browsers, despite using Firefox for many years.

Asked by poole_victor 9 months ago

Answered by Terry 9 months ago

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Why is my instagram session available in private browsing

Hi, I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I ha… (read more)

Hi,

I am using the Firefox Multi-Account Containers addon with Firefox 116.0.2 (on apple silicon). I use the containers to isolate sessions from different websites. I have a container for my Instagram session. However, when I open a private browsing window and go to instagram, I find that I am already logged in. I thought private browsing windows were completely new and blank.

How is it possible that my instagram session is available in private browsing?

Thanks in advance

Asked by pablo28 9 months ago

Answered by pablo28 9 months ago

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Can I keep two sets of mobile bookmarks seperate when syncing?

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. O… (read more)

I know the answer to this is probably going to be along the lines of this is not possible, but I thought I'd ask anyway since none of the information is entirely clear. Or answers my exact question.

I have one desktop install of firefox and I have two android ones. I have all three synced to one firefox account, so it's easy to grab links I saved while wiki diving on something. While this works perfectly for the desktop side of things, the mobile side is where the issue arises.

Currently all my bookmarks from both mobile firefox accounts are merged into one long set, regardless of device. While the desktop ones have their own folder. Is there a way to keep the bookmarks from each device in their own separate folder? Like say instead of having one big mobile bookmarks folder, having one named DeviceX, and the other DeviceY?

It's still semi functional on desktop where I have more screen real estate and have to deliberately go to the mobile bookmarks folder, but on the phones it can be confusing when a set of bookmarks from device 1 mixes randomly into those of device 2. As it can become a lot harder to keep track of things.

Now I know one can turn off syncing of bookmarks. This is not what I'm looking for as I do still want to be able to share them between all three devices. Just have them more organised.

I also know one can make different accounts for say work or personal, but again I want them all to sync, just not mix them into one list.

So in short is there a way to be able to have two android devices into a threeway sync and keep the bookmarks separate? Or is my only option the round abound way of making subfolders and hope I remember to save in those?

Thanks either way.

Asked by Elyndra 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago