Firefox Support Forum

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

This is my first time to write and ask a ?I will be grateful if anyone can help me solve it. I signed up for the Free Relay of email just to try it out. My primary email was there and I added my secondary email --them I noticed there was what looks like a strange email already there. In conjunction with this i got a warning from Firefox today that somebody from Romania had tried to change my password.

Any Ideas I would appreciate them.

Thanks paul

Why does my tool bar disappear after typing in website in search bar? Book marks appear when I open a new window, however as soon as I type something in the search bar or click on a website the book marks disappear. I have to open a new window for them to reappear again. I didn't change any settings, it happened on it's own. I've added a screen shot for when I open a new window (book marks appear) and a screen shot for when I've typed something in the search bar (book marks disappear). Thank you!

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is bad, from a security point of view? Let's just say, you found a shady site or installed a shady plugin, or someone is shouldersurfing you maybe under pressure. The "Logout and delete everything" would not be possible without giving out your master PW seems a bit awkward.

Hi Collective Brains, Rebuilding my computer after a hack and can not seem to get the little house shaped (Home) button for Firefox back onto my address bar so when I open a new tab and google I can not go back home to Firefox without opening another new tab. Okay, so it's a bit nit-picky, but, hey, it's a bug I don't need right now. Can someone give me a hand, please and thank you Kate

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Team, I love FF, I really do and i want to make FF my default browser and move away from Chrome, but I keep loosing my saved login credentials and have to constantly refresh FF by threatening to remove it from Control Panel, it then asks me to try a refresh and yippee problem solved. However, I can't keep doing this daily, it's killing me. is there something i'm missing here? P

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Hello, since many weeks I try to get into this link : https://www.enni-kundenportal.de/sap/bc/ui5_ui5/SAP/ZUMCUI5_ENNI/index.html , but firefox makes no connection. What is wrong? Do I have to change something in the settings? With "Chrome" I get into this page instantly, but Chrome is not the browser I want to use - Firevox is my standard browser. Can I get help, please?

bold text

This question is regarding the up and down slider bar on the right side of the browser used to scan up and down a web page. I don't mind the automatically hiding vertical slider bar, but when I hover over it and it expands, it remains too narrow. It makes it a annoying to try to left-click on with a mouse.. I often miss the first try now, where that wasn't a problem with the standard legacy width.

How do I make the slider wider- easier to click on- when I hover the mouse over it?

Thanks!

Latest Metamask update bogs down the browser to the point of being almost unusable. I'm guessing you guys just haven't optimized to work well with their latest version?

When do you anticipate this being fixed?

Thank you

My company IT security service is blocking jid1-MnnxcxisBPnSXQ@jetpack.xpi from running, which is located in C:\Users\username\AppData\Roaming\Mozilla\Firefox\Profiles\4krcmzjv.default-release\extensions.

What does this file do?

I have login passwords on Firefox desktop but they are not showing in Firefox ios and sync everything is already enabled on both devices having common Firefox account

Since the most recent update, my bookmarks menu which I HAVE HAD & PREFER TO HAVE ON THE LEFT SIDE OF MY SCREEN, has disappeared. How I organized them and had them listed was IMPORTANT to me. What did you do, and how will you fix it?

K Covey