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new tabs

want sites and bookmarks to open in new tab setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new… (read more)

want sites and bookmarks to open in new tab

setting up new computer windows 11 and tabs don't work the same way i had in win 10, i know i can right click and open in new tab but isn't there a quicker way? thanks dave

Asked by daverodny 4 months ago

Last reply by cor-el 4 months ago

Firefox closes unexpectedly

Hey! New to mozilla support so sorry if this is a repeat ... Problem - sometimes the browser window just closes ?? - On Windows 11 with all windows latest updates … (read more)

Hey! New to mozilla support so sorry if this is a repeat ...

Problem - sometimes the browser window just closes ??

- On Windows 11 with all windows latest updates installed,

- with latest Firefox 115.01 

- all graphics updates installed - all antivirus scans are clean

(Possible it is when doing Windows shortcut keys like ctl-? but I'm not sure.)

When I restart firefox the old tabs/links (history) are not restored making me think it 'closed' and cleared history.

Is there a way to see if this this is 1) an actual browser crash or 2) a log to check for why it closed ?

Thx!

Asked by FirefoxUser 4 months ago

Last reply by Paul 4 months ago

Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (read more)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Asked by JOE SNAP 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

inactive mouse key

When I click my right mouse key in certain webpages on a box like next nothing happens? I can't get into things than are important. I need help. This started with the lat… (read more)

When I click my right mouse key in certain webpages on a box like next nothing happens? I can't get into things than are important. I need help. This started with the latest update.

Asked by Joseph Larrs 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

"switch to tab" under search suggestions in search bar is a terrible idea, please give an option to remove it.

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, … (read more)

In my search suggestions in the search bar, when I click "youtube.com" for this example, it now says "switch to tab" which automatically switches to an open youtube tab, rather than opening a new tab.

There is no way to turn this 'feature' off. It doesn't let me pick which youtube tab it switches to, just the first one regardless of how many instances of a website there are open.

Please remove this feature, or give us a way to turn it off.

Asked by alexandermag89 5 months ago

Last reply by cor-el 5 months ago

Lost all my saved data on firefox account after laptop factory reset

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a w… (read more)

Yesterday my company laptop was factory reset by IT team. Today I re-installed firefox and logged into the account. All the logins, history etc are gone now. Is there a way to restore my data?

Asked by anuragsharma05031996 4 months ago

Last reply by Paul 4 months ago

how i change the default account login web to "https://accounts.firefox.com.cn" instead of "https://accounts.firefox.com"

I'm a Chinese user, and all my firefox account in other devices( windows10, IOS) was login in page https://accounts.firefox.com.cn", but using firefox in ubuntu, it was r… (read more)

I'm a Chinese user, and all my firefox account in other devices( windows10, IOS) was login in page https://accounts.firefox.com.cn", but using firefox in ubuntu, it was redirect to https://accounts.firefox.com. Even i login with the same e-mail, the data can not be syn, and i have known the reason was there are two different server for Chinese.

But i need a way to syn data in Ubuntu, please tell me how to deal with that. 3Q !

Asked by junhao16 4 months ago

Last reply by jonzn4SUSE 4 months ago

Firefox and Facebook

I want Firefox to be my default Browser... but, as much as I love it, When I'm on Facebook it doesn't let me reply to messages from friends. Apparently hundreds of users … (read more)

I want Firefox to be my default Browser... but, as much as I love it, When I'm on Facebook it doesn't let me reply to messages from friends. Apparently hundreds of users have reported the same problem. Has anyone figured this out yet?

Asked by Rick Cormier 5 months ago

Last reply by suram080 5 months ago

Missing "recent closed tabs"

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back ag… (read more)

Firefox updated my browser yesterday and when I switched on my computer this morning, my"recently closed tabs" was blanked out and now I cannot get my old Firefox back again.

Asked by jalnet1 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

firefox tabs crash alot

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunch… (read more)

Im having an issue with firefox where the tabs keep crashing i cant go a day without the tabs crashing 50-60 times or even the browser itself crashing, ive tried relaunching without addons, with troubleshoot mode on, firefox on a different drive but, it is still crashing, i looked at the error logs and if im reading it right (im not at all knowledgeable in how to debug software) it is always crashing at a point where the module is none and the signature is an address value, I put screen shots of the error reports showing the numerous crashes, before I think its a hardware issue like a bad stick of ram (which i dont think cause i ran memtest 86 test overnight with no errors), a faulty motherboard, or god forbid a faulty cpu and start firing the parts cannon at the issue i want to rule out any software angles for the problem.

Asked by mrsneekyninja 5 months ago

Last reply by suram080 5 months ago

Whenever a download popup window or upload pop up window is opening its crashing

Whenever I am either downloading anything or uploading anything. A window opens where you are supposed to select the file to upload or download. The firefox is crashing. … (read more)

Whenever I am either downloading anything or uploading anything. A window opens where you are supposed to select the file to upload or download. The firefox is crashing.

Asked by alonelywriter 4 months ago

Last reply by Paul 4 months ago

Loads of SSL errors on most web pages

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails. The… (read more)

I'm getting loads of SSL errors when trying to connect to various web pages. The errors don't seem to relate to the target pages, something in the connections fails.

The symtoms appear to be similar to this closed bug which doesn't seem to have been resolved. https://support.mozilla.org/en-US/questions/1378352

Two of the more recent errors were: SSL_ERROR_DECODE_ERROR_ALERT SSL_ERROR_BAD_MAC_READ

There were several more which I don't remember.

Has anyone come up with a resolution?

Asked by Dougga 5 months ago

Last reply by cor-el 5 months ago

internet searches

When I enter something in "address line" or "search", Firefox flashes several windows before stopping. If I click on a item, it does it again and does not open the partic… (read more)

When I enter something in "address line" or "search", Firefox flashes several windows before stopping. If I click on a item, it does it again and does not open the particular item.

Asked by fishtech59 5 months ago

Last reply by suram080 5 months ago

Firefox is blocking website data

My website https://www.kdka100.org will not load all data on its front page on Firefox, but works fine on Edge and Chrome. I have looked for settings to correct but to no… (read more)

My website https://www.kdka100.org will not load all data on its front page on Firefox, but works fine on Edge and Chrome. I have looked for settings to correct but to no avail. I spoke to the hosting company and all certificates should be OK now. The front page portion being blocked has photos which use the rollover feature to display text. The rest of the site appears to be working as it should. Any help appreciated.

Asked by finnpii 5 months ago

Last reply by TyDraniu 5 months ago

can't bookmark anything. nothing is saved.

For the past few months, Firefox V 115, will not save bookmarks on any folder except Bookmarks Toolbar. I have gone through the Help sections and have followed the variou… (read more)

For the past few months, Firefox V 115, will not save bookmarks on any folder except Bookmarks Toolbar. I have gone through the Help sections and have followed the various steps to find, and change, the bookmark files. They are always marked 'read only'. I change them and try to save a bookmark. Nothing. When I restart Firefox, the files are back to 'read only' again. What am I doing wrong?

How do I solve this problem?

Asked by bikemechanic53 5 months ago

Last reply by cor-el 5 months ago