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bookmark library contains items which are not bookmarked

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I doub… (read more)

My bookmarks are in the list, but URLs which are not bookmarked are also in the list. (I say some of the entries are not bookmarks because there is no blue star if I double click on them.)

Asked by jackf222 1 year ago

Answered by cor-el 1 year ago

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Add-ons manger web page turn it off how?

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox. How do I stop that page … (read more)

Accidentally clicked on the Add-ons widget on the right side of the menu bar and now "add-ons manager" web page opens every time I open Firefox.

How do I stop that page from loading?

Asked by dbwhip43 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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lost close button (X) on inactive tabs since version 113 install

Had the line .tab-close-button:not([pinned="true"]) { display: -moz-box !important; } in my userchrome.css which put the close button on all tabs. This no longer … (read more)

Had the line

.tab-close-button:not([pinned="true"]) { display: -moz-box !important; }

in my userchrome.css which put the close button on all tabs. This no longer works.

Also there is no Close Button (X) on hover for inactive tabs.

Asked by newddx+mozila 1 year ago

Answered by Terry 1 year ago

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Can't open first pinned tab when FF window maximized

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.… (read more)

When FF (113.0.1) is maximized clicking on the first (left hand) pinned tab does not open the tab. Hovering over the tab doesn't change the background color of the tab.

If I restore down the window, hovering over the tab changes the background color of the tab from light grey to a slightly darker grey and clicking the tab opens it.

Asked by ozhamlet 1 year ago

Answered by ozhamlet 1 year ago

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Unable to sign into mail after latest update 113.0.1 Windows 10

Message We are unable to process your request at this time Please try again in 1 hour Have tried rebboted laptop run windows defender offline scan. Does not work on any… (read more)

Message We are unable to process your request at this time Please try again in 1 hour

Have tried rebboted laptop run windows defender offline scan. Does not work on any of my accounts Same problem in Chrome and Edge!

Asked by jas_samrauk 1 year ago

Answered by jas_samrauk 1 year ago

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After updating from version 112 to 113 - performance has dropped dramatically.

After updating from version 112 to 113 - performance has dropped dramatically. In the beginning the performance after the update was faster than before. But as of tonig… (read more)

After updating from version 112 to 113 - performance has dropped dramatically.

In the beginning the performance after the update was faster than before. But as of tonight and today it's much worse than it was before the update.

I noticed that the browser started using more CPU than usual. Ryzen 7 5800X3D.

Cleaned cache already two times - didn't help. Tried Safe Mode - didn't help.

Asked by ONEEX 1 year ago

Answered by TyDraniu 1 year ago

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How to completely sanitise a given host from Firefox so it'd act the same as in private window?

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies rela… (read more)

I have a few websites, among them glovoapp.com and work Kibana, that don't open properly in my regular Firefox session any more even though I tried to remove cookies related to those websites and anything else I could think of. They work fine in private window but it means I have to authenticate each time. What steps do I need to perform to completely clean a website settings from Firefox memory?

In case of Glovo (and several other websites) in regular Firefox session there's an error: Content Security Policy: The page's settings blocked the loading of a resource at inline ("script-src"). Same doesn't happen in private window.

In case of Kibana (and several other websites) in regular session Firefox somehow remembers old authentication - it doesn't ask for new credentials and doesn't send Sec-Fetch-User header (which results in Kibana throwing HTTP 405 Method Not Allowed). In private window the header is sent correctly.

I'm using Tridactyl so I tried to use the :sanitise glovoapp.com command which, in theory, should remove everything that can be removed with API calls as described on https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/API/browsingData/DataTypeSet - it's not enough.

Asked by cprn 1 year ago

Answered by cor-el 1 year ago

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search bar problem

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as defaul… (read more)

Just recently, in the past day or so, when I do a search in the search box, all the results get redirected to Bing instead of Google, that I have in my settings as default. I have checked my settings, I even removed Bing from the list, and I still only get Bing results. Even when I go to Google and use their search box on their domain, I get Bing results. I did a virus scan without finding any problems. I'm stumped and don't understand why this happened and nothing I do can detect uncovers why this is happening.

Really irritating when I have to spend my time fixing stuff that is lurking in cyberspace!

Asked by Sirius 1 year ago

Answered by Terry 1 year ago

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Firefox was crashing often, now it does it all the time after updating to 113.0

Some pages were crashing before, now that I have updated to 113, happens on almost any page. Same problem in troubleshooting mode, so not an extension, plug-in, etc. Atta… (read more)

Some pages were crashing before, now that I have updated to 113, happens on almost any page. Same problem in troubleshooting mode, so not an extension, plug-in, etc. Attached troubleshooting info.

Asked by lfox1 1 year ago

Answered by lazizakhmedov1014 1 year ago

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113.0.1 Has Issues

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because F… (read more)

Prior to Version 113.0.1 I had No problems with all my web sites. Now, I have major issues. From not being able to log on to having to close the browser totally because Firefox won't allow me to go back to the site's home page. I know this accurate as I can log on to the sites via Safari and No problems and the sites work correctly.

Asked by thboo 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Fullscreen mode

Hello, Today, when I first open Mozilla I noticed that I have problems with fullscreen mode. When I use fullscreen (f.g. on YouTube, but it's with all clips in other page… (read more)

Hello, Today, when I first open Mozilla I noticed that I have problems with fullscreen mode. When I use fullscreen (f.g. on YouTube, but it's with all clips in other pages too) I can see white borders (on the left, right and at the bottom). I checked on other browser (Chroma) and I don't have this problem there. Can this problem be connected with new update? Or something just broke and I should re-install?

Asked by infernofor3ver 1 year ago

Answered by TyDraniu 1 year ago

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"Speed", "Quality" and other video options multiply on some websites

Hello all, I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, … (read more)

Hello all,

I am having problems with video playback on some websites (see screenshot attached). The problem is that the video options start to "multiply" - for example, when I start the video there is (as is normal) one 'Speed' and one 'Quality' button, but then every second these buttons start to multiply. This happens only on some websites - for example, it does not happen with normal videos on YouTube, although it happens on YouTube Shorts sometimes.

This is my first question on the Mozilla Support page, I thank you in advance for your help and I hope I follow the community guidelines. Please feel free to leave any suggestions or feedback concerning how I should proceed for asking for help in the future.

Asked by Pedro Montanari 1 year ago

Answered by cor-el 1 year ago

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Private browsing: Screenshot not available, headphones don't work

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing. Question: Does Screenshot work in Private Browsing? … (read more)

I run Firefox on a #Windows 10 Dell laptop. I have a question and a problem, both of which involve Private Browsing.

Question: Does Screenshot work in Private Browsing? If so, how do I enable it.

Problem: When I'm in Private Browsing, my headphones aren't recognized; in normal browsing,the headphones are recognized. is this a Firefox problem or a Dell problem?

Thank you.

Asked by crogerblair1 1 year ago

Answered by lazizakhmedov1014 1 year ago

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JavaScript disabled in temporary extension (developed by me)

In about:config javascript.enabled = True I didn't change any settings there. If I place, for example, " "options_ui": { "page": "settings.html", "open_in_t… (read more)

In about:config javascript.enabled = True

I didn't change any settings there.

If I place, for example, " "options_ui": {

   "page": "settings.html",
   "open_in_tab": true
 },"

in the manifest.json of the extension, it does open the settings.html page as intended. Problem is that no JS script on settings.html works, be it if it's inline HTML or as a separate file (I tried separate file, as I thought it might be a security thing).

I mean even simple JS such as console.log or

"<button onclick="showPopup()">Show Popup</button>

   <script>
       function showPopup() {
           alert('Hello! This is a popup.');
       }
   </script>"

Other actually installed extensions - their JS on settings pages runs.

I also tried running settings.html as a popup, and I succesfully done so, it's just that once again JS didn't work...

I'm at my wits end, I have googled, I have chatted with the ChatGPT, took me hours thinking it was something wrong with my code... I'm actually making something useful, never done before (it reads out youtube subtitles via TTS, providing ability to still hear original sound, its emotions, no need to look at the screen and it's also a passive language learning type of thing), and it works, it's just that setting page's JS, which I think I need to allow users change speed of TTS and volume of the TTS

Asked by conrad.rzuc 1 year ago

Answered by conrad.rzuc 1 year ago