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Firefox creates almost 200 processes on exit, 100% CPU

Hello, When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each… (read more)

Hello,

When I close Firefox after the last update (current installed version: 112.0 x64 Windows 10), Firefox creates almost 200 processes (in the latest case 177), each using from 17 MB to 65 MB RAM (except one that is using over 200 MB - I guess the main one) using 100% CPU for about half a minute, and in that my PC is unusable - everything hangs. It takes a bit more time to close all of them.

Any ideas what could be wrong and how to fix it?

Thank you.

Asked by Red-Herring 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Facing some issue with "cookies" in many sites

Hello, I am having problems with some sites and the error seems to indicate that it is related to cookies. In Google Drive, when I am trying to download any file, it is… (read more)

Hello,

I am having problems with some sites and the error seems to indicate that it is related to cookies.

In Google Drive, when I am trying to download any file, it is getting stuck in some kind of loop and at the end, it is showing this:

The page isn’t redirecting properly

An error occurred during a connection to drive.google.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Apart from this, when I am trying to log into my Riot account in Valorant's website, it is ending up showing this:

Expected redirect cookie to exist

___

I have tried following:

  • Using Standard mode for tracking protection
  • Disabling tracking protection for these sites
  • Deleting Cookies & Cache
  • Reinstalling Firefox :(

It didn't help. Also, it started after I reinstalled Windows 11. I have yet to setup it, so I have not made any changes.

Also, everything is working fine in other browsers.

Asked by Skye 1 year ago

Answered by Skye 1 year ago

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Extreme memory usage (working set)

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it mak… (read more)

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it making other Programs almost unusable. Because of this I now have to restart Firefox, but this is only a temporary fix

In task manager it shows that its only using ~1.6 GB (which is normal) but overall usage is at 90%, in process explorer it shows that Firefox is taking up 30 GB

To troubleshoot I've looked at both about:performance and about:memory but nothing looks out of the ordinary, they just show a normal usage. Clicking on "minimize memory usage" didn't do anything. Restarting my computer also didn't help

I've attached some screenshots


Thank you in advance

Asked by IstAuchEgal 1 year ago

Answered by IstAuchEgal 1 year ago

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Lockwise/authenticator issue

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator… (read more)

Lockwise on My iPhone 13 forgot my login and asked for a password for some reason. As I have turned on 2-step verification it asked for the code from Google Authenticator. However this code was not accepted and I had to use one of my recovery codes. Now I am logged in and would love to disable the 2-step verification, as it does not work, but there is no such option in the app.

Asked by dabmv 1 year ago

Answered by dabmv 1 year ago

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How to disable right click context menu dictionary suggestions?

When I copy paste stuff, and who knows when, I see a bunch of word suggestions at the top of the right click context menu, with an option to enter them into a dictionary,… (read more)

When I copy paste stuff, and who knows when, I see a bunch of word suggestions at the top of the right click context menu, with an option to enter them into a dictionary, whatever and wherever that is. I see nothing at all in the settings corresponding to this, and just want to completely disable that BS: It's just garbage in the way of me doing my tasks. How do I disable this, and/or the entire spell checker and dictionary, etc. if necessary? I know how to spell. Don't need it. Thanks.

Asked by sirensynapse 1 year ago

Answered by cor-el 1 year ago

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Firefox MacOS integration: broken Edit menu

Hello all, I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (s… (read more)

Hello all,

I've noticed for two weeks now that last two standard entries in “Edit” menu are missing: “Start Dictation…” and “Emoji & Symbols” no longer show up. (see attached screenshot) It looks like this https://bugzilla.mozilla.org/show_bug.cgi?id=1563295

Currently - Firefox 112.0.1 (64 bits) — but issue also there before that upgrade and I think it came with version 112.0.0 - MacOS Ventura 13.3.1 (22E261) — issue also there before that latest update on april 20th - Mac Book Pro with Intel processor — a friend can confirm the issue with that chip but not with M2 and same OS and browser versions.

Thanks.

Asked by Gildas Cotomale 1 year ago

Answered by cor-el 1 year ago

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Import passwords from CSV or Microsoft Edge (Linux)

I'm trying to move to Firefox from Microsoft Edge on Linux. When I go to import data from another browser Edge is not an option. I have a CSV file that I exported from … (read more)

I'm trying to move to Firefox from Microsoft Edge on Linux. When I go to import data from another browser Edge is not an option. I have a CSV file that I exported from Edge. How can I import this CSV file? I found something on reddit that said to change security.allow_eval_in_parent_process to true, but that no longer works. How can I get my passwords imported without having to install another browser and import to that and then import to firefox?

Asked by zeos386sx 1 year ago

Answered by cor-el 1 year ago

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How to Hide the Mute Tab Button?

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned. Specifica… (read more)

I've tried following both methods for dissabling the mute button on tabs, it's a slight annoyance, since it's easy to accidentally mute a tab when it's pinned.

Specifically, the first method I've tried changing the setting in about:config called "browser.tabs.showAudioPlayingIcon" from true to false, which was from 7 years ago it seems, which had no effect.

The second method was by making a new rule in a "userChrome.css" file in a new folder called "chrome" with that exact naming, case sensitive. The code in that file is as follows:

/* Hide the mute/unmute button */
.tab-icon-overlay:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) {
    display: none !important;
}
/* Keep site icon visible on hover */
.tabbrowser-tab:hover .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay), 
     /* for site icon with Compact density */
:root[uidensity="compact"] .tab-icon-stack:not([pinned], [sharing], [crashed]):is([soundplaying], [muted]) > :not(.tab-icon-overlay) {
    opacity: 1 !important; /* overrides full transparency with full opacity */
}

If there's an updated version of the code that's meant to have that effect in modern firefox, then please let me know, or if there's some other new way of removing the mute button on tabs. Thanks.

Asked by Tclarke02 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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PASTE Option

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ? If You Copy Something, Then Right Click I… (read more)

What Happened To The PASTE Option, When You Are Composing A New Email In Outlook  ?

If You Copy Something, Then Right Click In The Message Section Of The Email, You Do Not Get The Drop Down Menu With PASTE As An Option.

You Only Get The PASTE Option When You Right Click Into The SUBJECT Line.

Asked by j3rowell 1 year ago

Answered by sugarmarc 1 year ago

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No Add-On Icons Showing in Windows 11

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with anothe… (read more)

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

Asked by mstqbfan 1 year ago

Answered by cor-el 1 year ago

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Two classes at teachable.com, both using email to log in, but Firefox says NO to storing the two different pws

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. … (read more)

I'm enrolled in multiple classes at teachable.com and they both use my email, however, the classes are VERY different and I need two separate passwords. Firefox said NO. Is there a way to have two passwords using the same email address? I did try to log in when I signed up for the second course and it did not recognize my email address. The sign in process for the first site is slightly different and goes through the instructor's site, and then through teachable.com. My password for the first class is stored on Firefox under teachable...and I've emailed myself the password to the second class until I can resolve this. I thought there would be a comment field or something to differentiate the two courses. Please help. Many thanks!

Asked by smclewis 1 year ago

Answered by cor-el 1 year ago

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Issue when rendering character in the Powershell terminal within JupyterLab

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to … (read more)

Hi, I am running Jupyterlab (a python web-based application on localhost), and within it, I launched my local shell (windows Powershell core v7). However, there seems to be an issue rendering the characters of this terminal (see attached image). However, this issue does not occur it Edge browser (see image). Any advise on this? Thanks! I have also checked that this issue still persist in private tab (where extensions are deactivated).

Asked by tanweijie8888 1 year ago

Answered by cor-el 1 year ago

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SSL ERROR ACCESS DENIED ALERT

I cannot access my Bank Account, the authenticity of the received data could not be verified. I have contacted the Bank, and they are supposed to come back to me. Compu… (read more)

I cannot access my Bank Account, the authenticity of the received data could not be verified.

I have contacted the Bank, and they are supposed to come back to me. Computer has been restarted and debugged and I have reset the router. The certificate is from COMODA RSA! VALID 13.01.23 - 02.02.24.

It has been suggested when I looked on one Site that I nofify yourselves of this matter.

Thanking you in anticipation! (I have to admit I am not cech savvy!) Janice

Asked by white.janice51 1 year ago

Answered by white.janice51 1 year ago

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K9 Web Protection Vestige

I recently needed ti reload a Windows 7 backup and then re-upgrade to Windows 10. Now, whenever I open a new FireFox window I get a banner warning from K9 that says "You … (read more)

I recently needed ti reload a Windows 7 backup and then re-upgrade to Windows 10. Now, whenever I open a new FireFox window I get a banner warning from K9 that says "You must log in to this network before you can access the internet." It shows a button "Open network login page." which attempts to go to the K9 page which is long since out of business. I uninstalled the software and re-booted, but still the message appears every time a new FireFox window opens. Before I go the dangerous "regedit" route, is there any way to easily remove this annoying thing?

Asked by rlm1947 1 year ago

Answered by rlm1947 1 year ago

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Stop redirect warning and just automatically redirect.

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect. However now (as of 112.0.1)… (read more)

I've been lead to believe in previous editions of firefox you could turn off the redirect message and instead just allow firefox to redirect.

However now (as of 112.0.1) i can't find any way to do this. I repeatedly get redirect message and i would prefer the browser just do the redirect instead of having my click a link. I know exactly where the redirect is coming from and i have no problem with it and i don't need it to have a warning.

Asked by Neopopulas 1 year ago

Answered by Neopopulas 1 year ago

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Unified Extension Button inefficiency

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems l… (read more)

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems like "change for change's sake".

But if you guys are serious that it can't be removed for some reason, then at least PLEASE make the unified extensions thing something that can be expanded horizontally along the toolbar (instead of just being a dropdown list) with preferred / most used extension icons visible in it, so that instead of

>clicking the unified extensions thing >scrolling down to find my extension >right clicking on the extension >choosing the option I want

It will just be

>click on the extension icon in the special unified extension section of the toolbar >the options for the extension pop up and I can choose one JUST LIKE THE OLD WAY THAT WAS EFFICIENT

I wouldn't even be opposed to an entire Extensions Toolbar with super security or whatever built into it. As long as the icons are still conveniently located and accessible!

I have a bunch of extensions that I don't need to interact with regularly, like my adblocker, https everywhere, or the thing to make webpages appear in dark mode. But every time I click the unified extensions thing they're right there at the top of the list. My screenshot extension however (for example), which I use constantly, is somewhere hidden near the bottom of the list, so I'm constantly scrolling down awkwardly looking for it. It used to be one button click to take a screenshot, now it's like five or six clicks and takes around 20+ seconds every time. IT'S VERY BAD USABILITY DESIGN. It might "feel" cleaner or more organized to put everything in a list, but it's not as functional for the end user (in my opinion).

Please reconsider your design of this thing and investigate the possibility of keeping certain extensions visible on the toolbar somehow to remain easily accessible to the user. Hopefully I've been able to explain my concerns to you. Anyway, I still love Firefox on the desktop, but if you guys can fix this that would be great.

Asked by Mammon 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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lost passwords

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way … (read more)

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

Asked by Bubba 1 year ago

Answered by cor-el 1 year ago

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HBOMax site not loading

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same.… (read more)

Im opening hbomax site and everytime i just get 3 loading dots and sudden black screen, i tried clearing cookies and cache, i tried troubleshoot mode, its still the same. Site works fine on chrome

Asked by raf5-95 1 year ago

Answered by raf5-95 1 year ago

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Extension Icons not displayed on Toolbar

Hello, Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons i… (read more)

Hello,

Recently I rebuilt my Widows 11 laptop, which meant that I needed to install Firefox again. I did this and signed into to sync all my add-ons again. The add-ons installed without issue, however the icons for them are not displayed on the tool bar. I can access them using the jigsaw icon, but this is is less inconvenient that accessing the add-on directly.

I then reset Firefox in case it was a glitch and signed in again to allow the sync to reinstall the add-ons. This time only the Privacy Badger icon made it onto the toolbar. Again I can access the add-ons using the jigsaw icon.

I have tried to add the add-ons to the Customise Toolbar setting, but they do not show up in the list of things that can be added.

Firefox version: 112.0.1 (64 bit)

I have attached images to show what is happening. Is there anyway I can force the add-on icons onto the toolbar to make them more accessible?

Thank you

Asked by russell.seymour 1 year ago

Answered by TyDraniu 1 year ago