Showing questions tagged: Show all questions
  • Solved
  • Archived

SuperCookie or PUP ----possibly malicious.

Hello , This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not deleted by normal means. HSTS is another word f… (read more)

Hello ,

This is my first time to ask for help or have a question. I have a program that finds Super-Cookies that are not

deleted by normal means. HSTS is another word for them. This one is owner@realserv.com which can redirect your browser and is mainly to spread adds: It can also read info on your computer;however I am having no problems from it that I know of and have discussed it with others that say it is not malicious and is in fact a Microsoft file. In any case I have found a site to offers a way to remove it.

https://sensorstechforum.com/realsrv-virus/#what-is-realsrv-

I only use Firefox but in following the directions given I was unable to remove it. The page was probably written before all the changes to Firefox.

Can you advise on this subject? Firefox is latest version.

Thanks Paul

Asked by Paul Ellis 1 year ago

Answered by Paul Ellis 1 year ago

  • Solved
  • Archived

password requiered

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active. i have been useing it n… (read more)

every time i open firefox it asks me for password, weather it's just google seach or a website i have cookies saved and password already active.

i have been useing it now for years in the hope somebody elese is suffering the same as me and would bring it to your attention but no hence reson i am now haveing to ask for your help.

please make it only ask for password once and not pop up every single time i use firefox 50 to a 100 times daly.

i need master password incase i am hacked or a m8 visitor gets noisy and trys lookin at my passwords lol

please please please fix this i would really really appreciate it

Asked by michael 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Flashing video on https://abcnews.go.com/

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is… (read more)

Hi, I have noticed that when using the latest release of Mozilla Firefox on Windows 10 and Ubuntu 22.04 LTS, when I go to ABCnews.go.com and click into a story, there is an autostarting video. But instead of either waiting until I click on it or autostarting normally, it flashes wildly. I have disabled all extensions and the problem persists. Has anyone else encountered this? And more importantly, does anyone have a fix for this issue?

Bob Reed

Asked by neutronJK 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Nothing displayed on YouTube

Hi everyone. Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website. When I open a tab and navigate to Youtube, I can se… (read more)

Hi everyone.

Since updating to the latest version of Firefox, I can't see anything displayed on the Youtube website.

When I open a tab and navigate to Youtube, I can see faint grey placeolders in the background, but no images or text (screenshot attached).

Does anyone know why this is happening?

Thanks.

Asked by Tedness 1 year ago

Answered by Sora 1 year ago

  • Solved
  • Archived

Right arrow button not working when using kayosports.com.au

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows does no… (read more)

When I'm using the kayosports.com.au video streaming service website on Firefox (version: 110.0.1) the right arrow button to navigate the media content shelf rows does not register when clicked with the mouse. Previously I was using version 109 of Firefox and the same bug was happening with that version as well.

When using the kayosports.com.au website on other Web Browsers like Brave the right arrow button responses just fine when clicked with the mouse.

I'm using Windows 10 21H2 on Desktop

Asked by TheThingKing 1 year ago

Answered by TheThingKing 1 year ago

  • Solved
  • Archived

Unsynced Devices Belonging To Other Household Members Opening Tabs On My Computer

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefo… (read more)

Hi, I have been wanting to switch to Firefox for a while now and I have imported all of my data from Chrome onto Firefox. All the other members of my household use Firefox on their Mac laptops and iPhones. I have only ever signed into my own account on Firefox, and in the same way I have only ever signed into my own account on Mozilla VPN, which I have used for over a year while living elsewhere and have never had a problem with this. I also have only my own Google account in the data imported from Chrome. I have no one else's information for any account on anything in my device nor, to my knowledge, do they have any account information of mine on theirs. However, sometime in the 10 or so months since I imported my Chrome data - around the same time I moved into a house with others who use Firefox - my laptop's Firefox seems to have...connected somehow, in a way atypical with normal syncing, with the other devices in my house. Occasionally, when I open Firefox on my computer, whatever tab another household member has open on their computer will open instead of a homepage. Also, a little icon pops up occasionally to tell me Firefox is "open on iPhone" when another household member is using Firefox on their iPhone. I use an Android which does not have Firefox installed, so it's not a glitch syncing with my own device. I do not know how this happened and I do not know how to stop it. There doesn't seem to be any evidence of this connection in any place I can see in the preferences window, nor can I find any way to permanently unsync my device's Firefox application from anything unless I sync something first. Any ideas? I'm not that terrible with computers lol, I swear!

Asked by catluv321 7 months ago

Answered by cor-el 7 months ago

  • Solved
  • Archived

Firefox 110.0.1 Borked Toolbar

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled ever… (read more)

Since installing Firefox 110.0.1 on Windows 10 machine, my search bar is only about 1" wide. When I enter Troubleshoot Mode, the search bar is normal. So, I disabled every extension and am now using the built in Firefox Theme. I even went so far as to remove my chrome folder from the profile but the problem still persists. What can I do to correct this?

Thank you, Reynaldo

Asked by Reynaldo 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Links produce blank screen

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to… (read more)

I subscribe to Gardener's World which provides links to videos for some topics. Clicking on some links gives an instant view of the target page but immediately reverts to a blank screen, although the link address is still shown. I was not sure whether to report this as a crash, but most of the time I'm trouble-free.

Asked by NorJean 1 year ago

Answered by NorJean 1 year ago

  • Solved
  • Archived

diacritics in tab labels

Firefox 110.0 64 bit on Linux Fedora 37. Happens with my default setup and also when running with extensions disabled. Default font. English Language. If I got to thi… (read more)

Firefox 110.0 64 bit on Linux Fedora 37. Happens with my default setup and also when running with extensions disabled. Default font. English Language.

If I got to this website https://www.endesaclientes.pt/uPortal2/MyEndesa/index.html#/login, right now, it is in maintenance mode. It's tab label shows up as "Em manutenção..." when it should display "Em manutenção". In case this text field munges my text, see image of the tab, and the letters between "uten" and the final "o" are supposed to be a c with a cedilla and an a with a tilde.

Do I need to change my configuration to add the proper font in tabs?

Asked by mozillado 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Walmart account/password reset

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in. Strangely, the log in page appeared more as a "create a… (read more)

I recently reset my password for my Walmart account. After doing this, I logged out and attempted to log back in.

Strangely, the log in page appeared more as a "create account" page, that is to say, it asked for an email, my full name, and to create a password.

I called support while still sitting on the page, we reasoned that if I tired to "create account" with my existing email that I was using, logically, i would get an error saying that I already had an account using that email, so I continued and to my surprise--I logged in.

However, I cannot view any of my personal information, nor the items I had saved in my cart or any type of payment information.

Mind you, I had an conflict with the Feb update to Firefox and Walmart which was similar except that I can see the image of a cart on the cart and purchase history page, at that time there were no images, but it seemed to sort itself out over a couple of hours.

As with that error, I logged into Walmart with Chrome, using the new password and am able to view all my information. I can also log into the ap with my new password, and view all my information. I simply can't log into it with Firefox and see anything, it's almost as if did create a new accoiunt, except that I can log in with the new password and view all my information in Chrome and the ap on myh phone.

To sum it up, I changed the password in Firefox, the new password works in all three cases except in Firefox I cannot view my personal information.

I do not have a screenshot of the page when I first tried to log back in with Firefox, though it was odd and somewhat unexpected.d The only way to change my password now is in Chrome, or the ap, so I cannot say if that screen would appear again or not or what would happen.

Nevertheless, I understand that Walmart.com has become a "known issue" for a lot of people. I contacted, supposedly, their IT support and was told that it would probably fix itself, more or less.

Still, I thought to post this just in case.

Thank you.

Asked by springheel 1 year ago

Answered by springheel 1 year ago

  • Solved
  • Archived

No Scrolling Within Webpages

WIN10 Pro; FF 110.0 (64-bit) After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse whe… (read more)

WIN10 Pro; FF 110.0 (64-bit)

After upgrading to the above version and restarting the computer, I find that scrolling within a webpage no longer works using the mouse wheel. Scrolling can still be done using the vertical scroll on the right.

I've closed the browser and tried again, but the bug remains.

I've verified that mouse wheel scrolling still works by testing on other websites and on documents.

Asked by weathervane 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

The site will keep on refreshing and will only show false on the website and it displays as this page is stored on your computer

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is… (read more)

I have researched and found out many people had this error but no one got a solution, same for me. examples: https://www.reddit.com/r/firefox/comments/sry42x/this_page_is_stored_on_your_computer_icon_showed/ https://bugzilla.mozilla.org/show_bug.cgi?id=1677909 Please help.

Asked by spratham376 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons.

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did noth… (read more)

I installed Firefox on Windows 10, and when Firefox is running, the taskbar is blank with no icons. I just installed Firefox, logged into my Firefox account, and did nothing else.

System:Windows 10 家庭中文版 Windows Version:22H2 OS Build:19045.2673 Feature:Windows Feature Experience Pack 120.2212.4190.0

Asked by Mason Liu 1 year ago

Answered by Mason Liu 1 year ago

  • Solved
  • Archived

Cannot scroll on any websites

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by… (read more)

I have just updated Firefox, and I am not able to scroll at all. My mouse wheel does not work and the mousepad scrolling does not either, but I am still able to scroll by pressing down the scroll wheel (image below). I am able to scroll on all other applications and I was able to scroll on the 'Which topic best describes your question?' mini-menu, I'm just not sure why I can't do it on here. Thanks!

Asked by Henry 1 year ago

Answered by Paul 1 year ago

  • Solved
  • Archived

Add-on icons appear in centre

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle. I have atta… (read more)

Does anyone know how I an shift the icons for the add-ons back towards the left? As for some unknown reason, they have magically appeared towards the middle.

I have attached an image and the problem is highlighted in red.

Asked by meman8871 1 year ago

Answered by AliceWyman 1 year ago