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Selectively Allow Cookies

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is … (read more)

Hi Everyone, My Bank has suddenly decided that ALL cookies must be allowed before letting their customers in -- a requirement with which I wholly disagree. My FireFox is set to block anything that moves, and supported by Ad Blockers and Ublock too. Is there a way in which I can configure FF to allow me into the Bank site without having to change my "secure" settings every time? I am no computer genius - so please make it simple for me.

Thanks everyone.

Ian

Asked by Ian 8 months ago

Answered by zeroknight 8 months ago

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Password/logins won't save

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I trie… (read more)

I have hit "save" when the "do you want to save password" pop up appears many times, but for some reason when I check my logins in about:logins, there is nothing. I tried to manually save a login information with Create New Login, but it tells me "An error occurred while trying to save this password".

Asked by d_a_renoir 1 year ago

Answered by d_a_renoir 1 year ago

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My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work… (read more)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani 1 year ago

Answered by TyDraniu 1 year ago

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OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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can't log into router

Can't log into router. Works with Chrome and Edge 192.168.2.1 Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Ple… (read more)

Can't log into router. Works with Chrome and Edge 192.168.2.1

Tried this says in the router's Admin page: Access setting page via https://router.asus.com:8443 * Please use port 1024-65535. With and without :80 and :433

Tried everything I can find on this site and Google. Has worked for many years.

Asked by alan187 1 year ago

Answered by alan187 1 year ago

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saved passwords

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to s… (read more)

hello, i recently went from google browser to firefox, and i want to import my passwords. i did save all my passwords from google browser to .csv file, but when i go to settings>import passwords, it lets me choose the file, i choose my passwords.csv, and then-nothing happens. no loading, browser doesnt stop working, my folder where i choose csv from is just closing, but passwords doesnt import

Asked by daniil.yershow 1 year ago

Answered by cor-el 1 year ago

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Uncontrolled tab bar scrolling

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in … (read more)

I restarted firefox today, and now I have the following behavior: I have a window with many tabs open, enough that I have the little '<' and '>' scroll buttons in the field. Whenever I move the mouse pointer into the tab area (including the scroll buttons, but not the '+' (new tab) button to the right), unless I am actively clicking, the tabs start scrolling rightward until only the rightmost set of tabs are visible. The window being viewed does not change. I can use the 'v' tab selector to the right, and it will select the chosen tab and make that visible in the window, and make the selected tab visible in the tab bar, but when I again move the pointer into the tab area, it starts scrolling to the right. Similarly, I can click on the '<' scroll left button, or double or triple click on it, and it will scroll the tabs leftward; but immediately after completing the action, the tabs will scroll rightward to the end again.

It seems my problem is the same one as in this thread but there was no solution given there (the problem persists after restarting Firefox in troubleshooting mode). I see the same behavior as that poster with the tooltips in the tab bar, but drop-down menus such as on this submission page seem to be working normally for me.

Asked by georgeh2 1 year ago

Answered by georgeh2 1 year ago

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I can't Download any photo from by firefox

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out… (read more)

Hey! I can't Download any photo from right-click and => Save file as... When I press "Save file as..." there's no ant event or something, It's like Button but with out any action.

I use Ubuntu "Ubuntu 22.04.1 LTS" Firefox version 107.0.1

I need help please...

Asked by KUJI8 1 year ago

Answered by KUJI8 1 year ago

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Google search pages not showing text after Mac OS 12.6 Monterey upgrade

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing … (read more)

Since upgrading to Monterey, Google search pages show almost no text in Firefox. Google searches in Safari and Google Chrome are completely fine. Only Firefox is showing the problem. The blank text includes dropdown menus too - all options inside them are blank. Currently on Firefox v107.0, but the same problem happens with older versions.

If I go into Troubleshoot mode, the Google searches are working fine. I have refreshed Firefox, Cleared the startup cache. But the problem persists. I uninstalled Firefox from the machine, restarted the computer. Did a fresh download and install, haven't signed in so there are no addons/extensions to cause problems.

This is happening on both an Intel Mac and an M1 Mac running Mac OS 12.6 Monterey.

I attach one screenshot showing the same page with and without troubleshoot mode on. The second screenshot shows another page of results including what looks like weirdly encoded characters.

I've followed all the suggestions in the support page but nothing has helped. I'd really appreciate any advice on further troubleshooting. Thanks in advance for any help.

Asked by Pavi 1 year ago

Answered by cor-el 1 year ago

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Webpage missing content when opened in Firefox

Hi, I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly display… (read more)

Hi,

I have today logged in to a specific webpage on my energy providers website and find that Firefox does NOT display the option to open a chat which is clearly displayed in the Chrome Browser (Screenshots attached).

I have navigated to "Settings/Privacy & Security", scrolled down to "Permissions" and can confirm that the "Block pop-up windows" option is NOT enabled.

I am obviously missing a setting somewhere, can anyone advise?

Thanks

Asked by Matrix 1 year ago

Answered by cor-el 1 year ago

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Firefox unbranded builds

Dear community, As I use a few self-made unsigned add-ons, for several years now I have been using the Firefox unbranded builds on Linux with great joy. In the past thes… (read more)

Dear community,

As I use a few self-made unsigned add-ons, for several years now I have been using the Firefox unbranded builds on Linux with great joy. In the past these became available for download shortly after a regular Firefox was released. Lately though things have changed. The current latest release for unbranded is stalling at version 107. So it's getting further and further away from the official Firefox, which is at 109 at the time of writing.

Obviously I'm concerned my unbranded Firefox is not getting the same security updates any longer. I do realize there's alternatives for supporting unsigned add-ons. Running a Firefox nightly or developer-edition is something I'd want to avoid, so for me these aren't real alternatives. I've also tried tracking unbranded info on bugzilla.mozilla.org, but couldn't find anything relating to this 'lag'.

Where can I find more info on this topic? Are these unbranded builds being discontinuated?

Thanks for reading, keep well!

Asked by glitsj16 1 year ago

Answered by cor-el 1 year ago

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Error 3000 in twitch

Hello guys, I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error me… (read more)

Hello guys,

I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now.

Any suggestions will do, thank you very much.

Asked by ae.dimitar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to make the scroll bar disappear

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an op… (read more)

Please allow me to preface with I do not know how to code at all and I have found some options to make the scroll bar disappear, but with coding, and I'm hoping for an option that takes that away easily.

I don't think it is any of my extensions causing this, and I don't think it's an option in Firefox to remove the scroll bar.

Please help if possible! It doesn't disappear even when I'm watching videos on fullscreen.

Thank you.

Asked by moon_613 1 year ago

Answered by cor-el 1 year ago

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How to get rid of the large space between tabs and the address bar after upgrading to new version 107.

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do… (read more)

After upgrading to version 107, there is a huge space between the open tabs and the address bar. Can't figure out how to remove it. I am thinking it has something to do with the fact that I had enabled multi-row tabs. I can fill up that space with tabs if I open enough of them. In the older version that space was not there and the space would just expand to accommodate the extra row of tabs as needed. Any ideas would be greatly appreciated!

Asked by joshlukins 1 year ago

Answered by joshlukins 1 year ago

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Scrolling the web page by clicking the scroll wheel of the mouse does not work

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and the… (read more)

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and then moving the mouse up and down. I think you know this function. Normally a small circle with an up and down arrow appears, but not anymore. In other programs like Outlook, Word or Edge it still works.

For troubleshooting I have already deactivated all addons and started Firefox in safe mode. Unfortunately, everything has brought nothing.

Translated with www.DeepL.com/Translator (free version)

Asked by Andreas Fendt 1 year ago

Answered by cor-el 1 year ago

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Shortcut on my Firefox homepage will not dismiss

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click … (read more)

I want to dismiss one shortcut out of the two rows of shortcuts on my homepage. When I left click on the three dots on the Google Translate shortcut, and then left click on dismiss, the shortcut blinks and remains.

Asked by loyall 1 year ago

Answered by loyall 1 year ago

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Garbled font issue not solved with other solutions

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference). I already checked the preference setting for allowing we… (read more)

My browser displays many websites, emails, etc. using a strange garbled font (see attached image for reference).

I already checked the preference setting for allowing websites to select their own fonts. The issue also persists in Troubleshooting mode. I have also used the "Inspect element" tool when this has occurred, also to no avail. I imagine at this point the only real solution is to delete and reinstall Firefox, but I'd love to hear if someone has another solution! Thanks!

Note that text in bold / italics often shows up just fine. I can also copy-paste any of this text and it displays correctly.

Asked by Mitchell Campbell 1 year ago

Answered by cor-el 1 year ago

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Continually Get 'Access Denied' Messages

Hello, Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence h… (read more)

Hello,

Ever since upgrading to Firefox 107.0, I'm denied access to select website, some of which are corporate websites such as Nokia and others. The latest occurrence had the following reference no#:

Access Denied You don't have permission to access "http://www.nokia.com/phones/support" on this server.

Reference #18.9cf7df17.1669164130.8b3c1e51

If I employ other browsers like Safari or Brave, I'm able to successfully access both this page and others which are restricted on Firefox. So, what might be causing this to happen? Firefox is my preferred browser, therefore I'd like to find a fix. Any help would be greatly appreciated!

Asked by Miles 1 year ago

Answered by Miles 1 year ago

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Copy-pasting of files not working in Ubuntu 22.04

Hey there, Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far. Problem: Unfortunately I can't copy-paste fil… (read more)

Hey there,

Intro: I recently switched to Linux and (because Brave is so broken) also to Firefox and I am liking it so far.

Problem: Unfortunately I can't copy-paste files from Ubuntu Files (Nautilus) to Firefox (I tested image files and also sounds files, neither is working).

Test with Firefox: 1. Download a random photo (e.g. from Unsplash) 2. Select the file and hit ctrl + c in Files/Nautilus 3. I go to the clipboard inspector 4. I hit ctrl + v 5. The image does not show up in the output (see screenshot)

Test with Brave: 1. Do the same as above 2. The image does show up in the output (see screenshot)

Notes: - I am using Linux Ubuntu 22.04 with Wayland - Firefox Version 107.0 (64-bit) for Ubuntu Canonical - 1.0 - I have no extensions installed - I am not using the snap version (so I can scroll smoothly) ... I think I used apt-get install but not 100% sure

Asked by Stephan 1 year ago

Answered by Stephan 1 year ago