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Crashing on first start up.

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happen… (read more)

When I first launch Firefox I see it open briefly (a couple of seconds) and then it immediately closes/crashes. When I launch it again it works fine? This has been happening for a few days, maybe since update Version 107.0 64-bit.

Asked by Tricia_TD 1 year ago

Answered by Tricia_TD 1 year ago

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No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (read more)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to disable restore session when reboot computer

I disable my option "Restore previous session" and it works fine if i close my firefox. But if i do not close my firefox and reboot my computer directive, the session wi… (read more)

I disable my option "Restore previous session" and it works fine if i close my firefox.

But if i do not close my firefox and reboot my computer directive, the session will restore at next startup.

Obviously when i reboot my computer, I don't want to see my tabs anymore, but I failed to find any setting to do so. I also find someone say to set `browser.sessionstore.resume_from_crash` in `about:config`, but it doesn't work, and I don't think it is the proper way to solve this problem because reboot is not crash.

OS: linux firefox: 107

Asked by slow_d 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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My Firefox brower is crashing alot recently.

Hello, My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work… (read more)

Hello,

My Firefox browser is crashing a lot after the recent updates. Not really sure what is causing the crashes but anytime I open any websites or try to do some work on the browser is resulting into unexpected crash. I have submitted several crash reports, but haven't had any solutions to the problem.

here the is one crash report: bp-921f5f10-a9ed-48d3-a1b4-f85680221122, bp-0abebf94-c5df-4a41-b9e3-9af8f0221122.

Can you please help us troubleshoot the issue and provide us with a solution if any?

Thanks Nishil

Asked by Nishil Vachhani 1 year ago

Answered by TyDraniu 1 year ago

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web page shown incorrectly e.g. https://one.google.com/storage

Hi I wonder why e.g.google storage is shown incorrectly in FF on windows10 latest version. OK in Chrome. See attachment. … (read more)

Hi I wonder why e.g.google storage is shown incorrectly in FF on windows10 latest version. OK in Chrome. See attachment.

Asked by hzj8000 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Two incompatible firefox windows occur at once.

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks t… (read more)

So I downloaded Firefox and logged in expecting my bookmarks to carry over after I "sync'd" it, however the did not. So I went to my old pc and did the export bookmarks thing and imported it to the new pc.

Now.. I have all my bookmarks and everything appears great. Except whenever I open a link from say my work it opens a Mozilla window that doesn't have my bookmarks. When I try to combine the windows It doesn't let me. I am also scared of losing access to the Mozilla with my bookmarks as I work from home using those. (the desktop shortcut to Mozilla opens the one without all my work)

In the attached screenshot things to note, the bookmark bar available on left isn't there on the right. Additionally in the taskbar (bottom) it shows Mozilla in two distinctly separate icons. When two Mozilla windows are open, they share the same icon on the taskbar, these do not, which leads me to believe I have two incompatible versions existing next to each other.

Asked by swampert180 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Scrolling the web page by clicking the scroll wheel of the mouse does not work

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and the… (read more)

I am using Moziall Firefox 64-bit with version 107.0 on Windows 10 21H2. I always like to scroll web pages with the mouse scroll wheel by clicking the mouse wheel and then moving the mouse up and down. I think you know this function. Normally a small circle with an up and down arrow appears, but not anymore. In other programs like Outlook, Word or Edge it still works.

For troubleshooting I have already deactivated all addons and started Firefox in safe mode. Unfortunately, everything has brought nothing.

Translated with www.DeepL.com/Translator (free version)

Asked by Andreas Fendt 1 year ago

Answered by cor-el 1 year ago

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Between Oct 2022 and Nov 2022 Firefox has changed

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was ab… (read more)

My problem is a new issue with Firefox and CenturyLink. I tried chatting with Century Link and they keep referring me to Firefox so here is the issue. In October I was able to log in to Century Link and view/download my current bill. This month when I try to view the bill all I get is a grey screen and no data. I have been forced to use Microsoft Edge which DOES allow me to view/download the bill. Also, the Chat feature on Century Link via Firefox does not work. It does work in Microsoft Edge. Something in Firefox changed in the past month and I haven't a clue what it is.

Asked by Rosaliy Lynne 1 year ago

Answered by Rosaliy Lynne 1 year ago

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Error 3000 in twitch

Hello guys, I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error me… (read more)

Hello guys,

I just got a new M2 SSD and I just decided to reinstall Windows and everything on it. However, when I installed Firefox I started getting this exact error message on all twitch streams: "Your browser encountered an error while decoding the video. (Error #3000):. Keep in mind I have tried most if not every "fix" I've found. I've disabled the hardware acceleration, cleared cookies and cache, I've disabled the extensions, I've tried Incognito mode, I do not have a third-party anti-virus and I do not have a VPN. This works on all other browsers and it used to work on Firefox before I wiped my PC, so that I can install Windows again. I really do not want to use a different browser, I love everything about Firefox right now.

Any suggestions will do, thank you very much.

Asked by ae.dimitar 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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HELP!! Mac. Created second profile, put in wrong folder, removed profile and it deleted everything in that location, can I recover it?

Created second profile (intended for business use) on my USB stick, I thought that naming the profile in create new profile would create a folder of that name in my chose… (read more)

Created second profile (intended for business use) on my USB stick, I thought that naming the profile in create new profile would create a folder of that name in my chosen destination, it didnt, and created the profile in the root directory of my USB stick, I then realised this had not created a new folder with the name I used in the new profile setup, so then removed profile in the profile setup page, and it deleted the whole USB stick!! Doh. Can I recover the data, ie reverse the profile deletion? I have lost a whole load of important stuff.

Asked by moku1 1 year ago

Answered by moku1 1 year ago

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Facebook will only work in Private Tab. Normal tab is just a white screen

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the l… (read more)

Hi. FF 107.0 64bit Up until yesterday I could open Facebook in a normal window, but yesterday it only opened to a white screen with a top banner with the FB logo on the left and grey circles on the right. I searched on here and Google and found this was a fairly kcommon problem. I opened FB in a Private window and all was well. I could also open FB in MS Edge no problem. I have tried the recommended guide to Settings> Privacy> clear cache/data/cached web content>clear. No change, still white screen in a normal window. As far as I remember I have not changed any setting or even gone into tools for sometime. I am at a loss as to what to do. Seems many others have this problem and have not been able to find a solution which does not give me much confidence. I am on Win10 fully updated.

Asked by alan_woolidge 1 year ago

Answered by cor-el 1 year ago

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snap firefox v107 cannot find my default printer

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer lis… (read more)

Hi, wonderful crew I have this annoying issue: when I want to print a page and I open the Print menu from the "hamburger" button, the preview open but on the printer list I can see only the PDF printer, not my default printer or any other printer. Also if I click on the link "Print thru the system printer window" I see only "Print on file" and "Print on LPR" I tried the same on Chomium and there I can see my default printer My system is a Ubuntu desktop 22.04 recently updated from 20.04 LTS Thank for your work

Asked by gbonline 1 year ago

Answered by gbonline 1 year ago

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Firefox 107 disabled my floating search window.

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findba… (read more)

I use the userChrome.css file to take the search bar from the bottom of the screen and have it float. Here's the instruction that I use ... .browserContainer > findbar {-moz-box-ordinal-group: 0; position: fixed !important; }. Firefox 107 has made that .css instruction non-executable. If I text out the instruction I now get the search box at the bottom of the screen. I want it back to a floating search box. Is there a fix in 107 so I can use my .css file or is there another way to get the search box floating. Regards

Asked by Wallytek 1 year ago

Answered by Wallytek 1 year ago

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firefox tabs crash on kernel 6.0 (and following)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.… (read more)

I have Firefox 107.0b5 (64-bits) Snap for Ubuntu canonical-002 - 1.0 I use Ubuntu Mainline to update to newer kernels. Never had any problem doing that. I am now on 5.19.15. But when I upgrade to kernel 6 (which is now at 6.0.5) Firefox tabs crash. Reloading doesn't help. Each new tab I open gives the same crash message. I have to restart to get Firefox going again. So I removed kernel 6 and reverted back to kernel 5.19 and have no problems any more. But question, what is the problem between kernel 6 and firefox? Does anybody else experience this problem?

I have no other problems with kernel 6 with other programs or hardware or whatever, only firefox tabs crash...

Asked by peterpov 1 year ago

Answered by peterpov 1 year ago

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Firefox 107 userchrome behavior change --tab-lines

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more ta… (read more)

Prior to the last update, Firefox was auto resizing my tab background area (I don't know the technical name of this, but its the menu area behind the tabs) to fit more tabs as I opened them, up to a certain number of open tabs. Now the tab background area remains at its full size from the start even if I have only 1 tab open. I prefer the old behavior and I'm not sure what userchrome setting I need to adjust in order to get back to it. The line that is causing the issue is as follows

  1. main-window {
 /*--tab-min-height: unset !important; */
 --tab-min-height: 38px;
 --tabs-lines: 8;     /* THIS LINE CAUSES THE PROBLEM */
 --tab_min_width_mlt: 186px;
 --tab_max_width_mlt: 186px;
 --tab-min-height_mlt: 38px;

}

I can reduce it to a lower number but when I do that I am stuck with the tab scrolling behavior that I don't want. Perhaps there is a setting to auto resize the tab area that I'm unaware of. I would appreciate any assistance. Thanks.

Asked by Zafaron 1 year ago

Answered by Zafaron 1 year ago

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Firefox install extension addon

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the… (read more)

I have a PDF file with an embedded MP3 file. Somehow I need to add an extension to Firefox so it will display the paper clip icon attachment symbol so I can download the MP3 file

Asked by bcinbend 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Multirow Bookmarks

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked… (read more)

Hi, everyone. My multirow bookmarks no longer seem to work since my latest update to 107.0 (64 bit). My computer crashed and when it came back up Firefox no longer worked. I reinstalled it and have a bit of cleanup to do, but everything works now except my faithful (up-to-now) multirow toolbar. Here's the code in my userChrome.css file.

/* Multi-Row Bookmarks Toolbar */

  1. PersonalToolbar {
 /* Override max-height */
 min-height: unset !important;
 max-height: unset !important; */

}

  1. PlacesToolbar > hbox:first-child {
   display: block

}

  1. PlacesToolbarItems {
   display: flex;
   flex-wrap: wrap

}

Previously, this was in my profile folder. If I move this out of the profile folder, my browser works fine but there is no multi-row toolbar. If I put it back into the profile folder, I have a multi-row toolbar, but no contentd in the main window.

I am perplexed. Help? --elizabeth

Asked by baker_eliz 1 year ago

Answered by cor-el 1 year ago

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OneDrive web doesn't show files/folders

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might b… (read more)

OneDrive web (onedrive.live.com) doesn't show any files/folders. The area where the files/folders should be displayed is just empty. Now the reason I believe this might be a Firefox issue is because I don't have that problem when I use OneDrive on a Private window. OneDrive on a Private window works just fine, the issue is on the regular non-private window where I wan't my session to stay open.

I already tried clearing 'everything' including cookies, site settings and offline website data. I checked all the boxes and the issue persist.

See attached screenshot.

Thanks!

Asked by Tirso Carranza 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago