Firefox Support Forum

My previous PC failed. On my new PC I cannot find (remember?) my VPN Can you please advise?

Yep, I'm 78 years old and not as alert as I once was :=)

Thanks,

J Maddux

I write in Scrivener and copy/paste into Google Docs for editing. In every other browser, this is no problem. In Firefox, my formatting (mostly italics) is lost when I paste. I've tried messing with the paste commands and had no luck at all. I tried copying from Microsoft Word to see if the problem was on the Scrivener end, but the same problem occurs. I need to open Chrome to paste my text into Google Docs, which keeps the formatting, in order to work around this problem. Does anyone know why this is?

Mozilla opens a random page without me doing anything. Page doesnt download all the way because i think ether avast or windows firewall blocks it. Has anyone found a solution to stop this from happening. I have done a deep scan incase of a malware and avast found nothing.

Hello, I used to use an institutional email from my college as a main login, but it was deleted when I finished my graduation, I still have my account password and I also have a secondary email registered but I can't put it as primary since the system asks me for a code to be sent to my main email, how to proceed?

After I have opened google maps and then I enter a post code and press search nothing happens. Not able to zoom into a location therefore and not able to get the street view either. This has happened since the last update I guess. Can anyone help please ? Chris

'Tried to fix extra large text on windows 11 issue. followed directions on support and went to advanced preferences. Now text is so small I cannot read it. This is on a new computer. Please help Need to get back to the original set up

Today I downloaded the latest Firefox upgrade and got a flaming orange toolbar which is difficult to read. Troubleshooting the issue by browsing the internet, I tried several things I don't remember, and also clicked on the DuckDuckGo privacy tab when that option came up. I was unable to change the color of the tab but then suddenly got a gray screen with all gray tabs. There is no color.

It is not a Microsoft issue, as I have tried rebooting several times and always get a color screen at the reboot. But when the page starts loading, all the icons are gray. I tried a system restore but after a long reboot got a message that the restore was unsuccessful because apparently blocked by my security software (Webroot). The advice was to temporarily disable Webroot but when I go into my apps, the only option is to uninstall and I am hesitant to do that because I don't know if I can quickly reinstall it without having to call Webroot customer service.

At this point I can't figure out what to do. Can you help without my having to reset everything? I always keep a lot of windows open which is one feature I like about Firefox, and really don't want to have to reconstruct all those pages.

I will appreciate your help in solving this problem, which I think is a software issue and possibly related to some things I might have clicked while trying to change the toolbar color.

Hi, sometime yesterday or the day before I started noticing that Firefox would hang any time I saved an image to my harddrive. The "hang" lasts 4-6 seconds or so and during that time Firefox is completely unresponsive. You cannot scroll a page, switch to another tab, etc. It does not matter what page/website you attempt to save an image from. They are all experiencing the same hanging delay. I have tried both restarting Firefox and restarting my PC. Neither seems to alleviate this issue. Not sure how to proceed from here.

I really like the new Firefox View, but I'd love to be able to get to the view with a keyboard command. I tried treating like the first tab (Cmd+1), but that doesn't work, nor does Cmd+0. Hovering over it doesn't reveal a keyboard shortcut. It doesn't appear on any of the menus, so I'm at a loss as to how to assign a custom control.

Thanks so much!

I was trying to save a pdf to my computer. Can't find a way in the ff fillable pdfs. Directions I found say to click on file link (Apply Button), but I can't find any button like that. I can't find any descriptions of the buttons, either. Some buttons don't have a pop up that says what they do when you point at them.

I want my banking to remember my computer when I log in. Every time I log in and a code is sent to me it asked if I want them to remember my computer. I click yes. However, when I log in again, it has not retained my computer. I do, however, want to log in each time.

Also, there are sites when I click on them, such as Facebook or AOL I have to enter my user name and password. I used to be able to click the icon and it take me right there without asking for user and password.

Thanks,

Joan Florence

Whenever I close a tab or group of tabs, Firefox ask me if I want to try the new feature to re-open them. I click "No", but it will ask again the next time that I close a tab. How can I disable these prompts to try new features once and for all?

I need access to my other Firefox account. It's an account I have for work and it was created while I was a temp. I got hired on by the company and they disabled my old AD account and that is the email I used to create a Firefox sync account. I don't have access to that email account anymore so therefore cannot receive a verification email to log in. I would like to change the email on that account to my new address. I really need all those bookmarks. We support well over a hundred different services and such, and it would take weeks or months to build up these bookmarks again. I have the login info for that Firefox account.