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  • Archived

Typerwriter comments disappear

I can click on comments / Typewriter then type something on a PDF. But as soon as I click elsewhere, the typed comment disappears. I've tried saving but that makes no dif… (read more)

I can click on comments / Typewriter then type something on a PDF. But as soon as I click elsewhere, the typed comment disappears. I've tried saving but that makes no difference. If I click again in the same spot, a text box appears with what I've typed appearing underneath. But that's no use if it doesn't appear on the page!

Asked by marty.pilott 1 year ago

Last reply by marty.pilott 1 year ago

  • Archived

Friefox 105

Hi folks, Firefox 105 boots at a snail's speed on my Win 10 PC PC boot just became painfully slow today, September 21, 2022. It was so bad, I thought the worst for the m… (read more)

Hi folks,

Firefox 105 boots at a snail's speed on my Win 10 PC PC boot just became painfully slow today, September 21, 2022. It was so bad, I thought the worst for the machine. Made me check to see if a new Firefox version was pushed. It was. I turn off my PC daily, just FYI. My drives are nowhere near full, 50% for the fullest. Before the push, all was fine. The C drive with Windows resident is an SSD, which I don't defrag. Its at 50% capacity. Task Manager shows 5.1 of 7.9 GB of memory in use, most of it for Firefox. (PC was new in 2018)

Until now, the system was quick.

Does booting edge do some stealth shenanigans to Firefox ? I had to use it the other day, as Firefox wasn't supported.

Please advise ...

Thank you, Amy

Asked by MoonTN 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox add-ons

My Firefox has been infected with MyNewTab. All attempts to remove it with various malware-removing software have failed. It does not appear in any list of installed soft… (read more)

My Firefox has been infected with MyNewTab. All attempts to remove it with various malware-removing software have failed. It does not appear in any list of installed software. I have found that I can only stop it from interferring with firefox by uninstalling firefox and reinstalling it - without syncing. So I am now trying to reinstatre Firefox to more or less how it was before.

The only real issue is that before it had an add-on - Norton Safe Web - which is not added now. I tried uninstalling Norton 360 and reinstalling it in the hope it would get the addon added. It didn't. But according to what I read it is very easy to add an add-on. I can select it from the list of add-ons, thus displaying a page all about it. According to help notes, you just click to add-on this choicre. But I can see nowhere to click to do it. I've been over that page time after time but see no way of progressing.

Help!!!

Asked by jane.hemsley 1 year ago

Last reply by jane.hemsley 1 year ago

  • Archived

Audio stuttering

I'm having audio issues in firefox but not elsewhere like edge, where audio will cut for 0.1s every few seconds. I've cleared cookies/cache and this has not helped, any s… (read more)

I'm having audio issues in firefox but not elsewhere like edge, where audio will cut for 0.1s every few seconds. I've cleared cookies/cache and this has not helped, any suggestions?

Asked by ruairidhmuncaster 1 year ago

Last reply by ainnn 1 year ago

  • Archived

having trouble after -silent

At computer boot I start: Firefox -silent -profile myProfile after I normally start: Firefox -profile myProfile and I get error: We’re having trouble getting your pages b… (read more)

At computer boot I start: Firefox -silent -profile myProfile after I normally start: Firefox -profile myProfile and I get error: We’re having trouble getting your pages back. Not problem when start subsequently. Why? to it is possible to solve it?

Asked by Alx 1 year ago

Last reply by Alx 1 year ago

  • Archived

Firefox Internet-Cache

Question: How do I get Firefox to clear the Internet-Cache on exit Settings see images Result on exit ??? Internet Cache is NOT cleared … (read more)

Question: How do I get Firefox to clear the Internet-Cache on exit


Settings

               see images    


Result on exit ??? Internet Cache is NOT cleared

        see images

Asked by wkuehl 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Solved
  • Archived

How to Trim URL in URL Bar

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images) Firef… (read more)

The URL in the URL bar is trimmed. I went to about:config and disabled "browser.urlbar.trimURLs", but it still did not work after I restarted Firefox. (see images)

Firefox version: 105.0 (on beta update channel)

I later then found out that there is a lot of unused space on the right. (see https://1drv.ms/v/s!Ag9_47ED3j7sgsZhkB02k7gI3lavyg) How do I remove / make use of the space on the right of the URL bar? How do I turn off the trimming of the URL?

Any help is appreciated!

Asked by Ming Hong 1 year ago

Answered by Ming Hong 1 year ago

  • Archived

Connection not encrypted

Somewhere around September 6 something changed in Firefox which prevents me from accessing my control area for a website I own. The error says: " your connection to this … (read more)

Somewhere around September 6 something changed in Firefox which prevents me from accessing my control area for a website I own. The error says: " your connection to this site is not private. Information ...". I am the only person with access to this site and my password to the site is 20 characters long with special character and randomly generate. Everything worked well and doesn't work on any computer in my house. This change in your software is costing me money as I can't work on my website. I am not a happy camper. Please tell me how to resolve this problem. Telling me to ask the hosting company to make changes is not a valid response.

Shannon

Asked by TigerLilly 1 year ago

Last reply by Paul 1 year ago

  • Archived

Zoom wrong in latest update 105.0

Why does every update include loads of stuff that worked fine before but then gets broken? BBC News webpage - always was fine - update 105.0 arrived - now has to be zoom… (read more)

Why does every update include loads of stuff that worked fine before but then gets broken?

BBC News webpage - always was fine - update 105.0 arrived - now has to be zoomed down to display correctly on a 12" Macbook. Default appears to be trying to display a mobile layout.

I don't want to have to adjust the zoom every time I look at it. And I don't want to set the zoom to 90% for everything.

Any suggestions for a cure? Thanks.

Asked by aka_pseudonym 1 year ago

Last reply by aka_pseudonym 1 year ago

  • Solved
  • Archived

YouTube blacks out entire screen while watching video.

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The … (read more)

Hi, so yesterday, I updated to the latest version of FireFox (version 105.0). Nothing seemed to be out of the ordinary until I decided to watch a few YouTube videos. The best way I can describe this problem is that every time I decide to scroll down to see the description or read a few comments, the entire screen on my laptop goes black regardless if it's on default view or full screen.

Even though that does sound like a crash, the audio still plays, and if I power the computer to sleep mode and log back in, the window of the video automatically scrolls up and everything is back to the way it was (but I did had to restart the laptop once because it also visually broke my mouse pointer). The only way I can get around this problem is to pause whatever video I watch and then scroll down, and no black screen occurs.

I don't know if I'm the only one who has this problem, but I've never had this issue happen in past versions of FireFox. If there is another way to fix this problem, I'll be glad to take anyone's possible suggestions/solutions.

Asked by dashoobi 1 year ago

Answered by techguy150 1 year ago