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So what's the difference really?

https://www.mozilla.org/eu/firefox/all/#product-desktop-release https://archive.mozilla.org/pub/firefox/releases/ I was told downloading from archive will not include the… (read more)

https://www.mozilla.org/eu/firefox/all/#product-desktop-release https://archive.mozilla.org/pub/firefox/releases/

I was told downloading from archive will not include the unique identifier, did the change by now? Asking this because i downloaded from both websites and both downloads tried to run setup.exe immediately after the installation. Asuming the setup.exe is the unique identifier obviously.

Asked by Firefox_Beginner 2 months ago

When I try to attach documents from my file explorer to my Gmail, it crashes.

I work from home. Every time I try to download a file from my file explorer/file uploader to my Gmail, I get the message "working on it," and then it crashes. It has been… (read more)

I work from home. Every time I try to download a file from my file explorer/file uploader to my Gmail, I get the message "working on it," and then it crashes. It has been happening all day. I restarted the PC, and I even refreshed Firefox. I have files that need to be sent out and I don't know what else to do.

Asked by jacqueline8 4 months ago

Last reply by Dropa 4 months ago

Zoom wrong in latest update 105.0

Why does every update include loads of stuff that worked fine before but then gets broken? BBC News webpage - always was fine - update 105.0 arrived - now has to be zoome… (read more)

Why does every update include loads of stuff that worked fine before but then gets broken?

BBC News webpage - always was fine - update 105.0 arrived - now has to be zoomed down to display correctly on a 12" Macbook. Default appears to be trying to display a mobile layout.

I don't want to have to adjust the zoom every time I look at it. And I don't want to set the zoom to 90% for everything.

Any suggestions for a cure? Thanks.

Asked by aka_pseudonym 4 months ago

Last reply by aka_pseudonym 4 months ago

Audio stuttering

I'm having audio issues in firefox but not elsewhere like edge, where audio will cut for 0.1s every few seconds. I've cleared cookies/cache and this has not helped, any s… (read more)

I'm having audio issues in firefox but not elsewhere like edge, where audio will cut for 0.1s every few seconds. I've cleared cookies/cache and this has not helped, any suggestions?

Asked by ruairidhmuncaster 4 months ago

Last reply by ainnn 4 months ago

disable floating video - how?

Disable floating video permanently -- how? I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for … (read more)

Disable floating video permanently -- how?

I never watch floating video and it is in the way when I try to read article. Very annoying and distracting. It is useless for me because I cannot hear. I need my eyes to read. How to disable it permanently? Thank you!

Asked by 007 4 months ago

Last reply by Dropa 4 months ago

Firefox deletes all cookies on exit - but I want to leave specific cookies saved

Hi, I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to de… (read more)

Hi,

I have set Firefox to delete every cookie when I exit. However some websites use cookies for dark mode. My question is this : can I make it so Firefox continues to delete every cookie but save only some specific cookies For exemple, linkedin uses a dozen of cookies and two of them are used to store value for dark mode. Can i save only those two ?

Thanks in advance

Asked by racelking 4 months ago

Last reply by cor-el 4 months ago

browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar not working

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.i… (read more)

I have set the regular browser.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false. That works but setting "browser.privacy.newtabpage.activity-stream.improvesearch.handoffToAwesomebar to false does not work.

Asked by markpe38 4 months ago

Last reply by Dropa 4 months ago

I forgot my login

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tab… (read more)

Hello! Could you help me, please? I forgot my main email name that i used for firefox account. How can i restore it? I tried 2 my emails and both of them is empty, no tabs, no apps, no bookmarks.

Asked by mafusail1692 4 months ago

Last reply by mafusail1692 4 months ago

I using Kaspersky for protection in my comp. But what happen with Firefox don't work in this computer.under my name.

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang … (read more)

I need to install Firefox in this computer. Is not working, I need this to play my Farmville2 is still no work. Please do something, I need this. att. Raquel R Orlang

Asked by Raquel R Orlang 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

This scaring me!

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as… (read more)

This is scaring me. Why do I have to surrender so much control to use. I keep getting a popup which says, "Take control of your person data!......Block most trackers as you browse.....Add DuckduckGo to firefox.


AND THEN it looks as if you want to take total control of my computer!

 https://support.mozilla.org/en-US/kb/permission-request-messages-firefox-extensions?as=u&utm_source=inproduct#w_access-your-data-for-all-websites

Why do you want so much control over my computer??

Please explain.

Asked by bluesmobile1995 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

SPYWARE ALERT!!! Cookies and Site Data does NOT clear

SPYWARE ALERT! Attempted to Clear Data via Settings/Privacy and Security/Clear Data/Clear/Clear NUMEROUS TIMES and it consistently leaves 2.0 MB of Cached Web Content. TH… (read more)

SPYWARE ALERT! Attempted to Clear Data via Settings/Privacy and Security/Clear Data/Clear/Clear NUMEROUS TIMES and it consistently leaves 2.0 MB of Cached Web Content. THIS is the exact same reason that I quit using MS Edge.

Asked by sfcwcm3 4 months ago

Last reply by Dropa 4 months ago

Ridiculous update

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have trie… (read more)

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Asked by jaw33912 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago