Showing questions tagged: Show all questions
  • Solved

can't bookmark, no dialogue box appears, or does with save grayed out, can't edit or remove them

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.… (read more)

When I click on Bookmark Current Tab in the Bookmarks menu no dialogue box appears and it does not save it. Command D etc. to the right of the menu items are grayed out.

When I right click on the tab and click on Bookmark Tab I do get a dialogue box, but Save is grayed out (i.e. not clickable). I can only click on Cancel.

Clicking on the star in the address bar also does nothing.

Command D does nothing.

I've also discovered I can't edit or remove bookmarks either. Those processes look like they are working, but the changes are not saved.

I have shut down and restarted my MacBook many times since this started happening, as suggested by jscher2000 on the Mozilla Connect Community board, so that doesn't work.

This is Firefox version 104.0.1 (64 bit), on a 2021 MacBook Pro running Mac OS 12.5.1 "Monterey". Both Firefox and the OS are up to date (checked them again just now).

I bought my MacBook new at an Apple store on 08-26-22, and transferred my files and settings from my 2018 MacBook to it from my backup drive, updating to the newest version of Firefox, which I gathered was released just a few days earlier on 08-23-22.

Asked by dm9712 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Is recent tab cycling behavior changed?

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant ta… (read more)

I want to know if there was any changes in recent tab cycling behavior? Now I need not press enter or click mouse button on one tab from list. Before there was instant tab changing after stop pressing keys (ctrl+tab). Greetings Kamil Tomicki

Asked by Wathu 2 months ago

Answered by Wathu 1 week ago

  • Solved

Failed Update ... What next?

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the mess… (read more)

My wife has an older Mac. About a week ago, a pop-up from Firefox told her to update her program. She loaded in the new one and when she tried to open it she got the message that her computer was too old for the update.

We had to reload the most recent update which had been running on her computer.

Now, none of her bookmarks show up and the bookmark toolbar will not display near the top of the screen as it used to.

None of help items online are of any use because what they say will show up on the screen (such as when you enter "about:profiles") is not what shows up on her screen.

Is there any way to recover her bookmarks, passwords and other saved data, please?

Asked by tomcarney8985 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox 104 displays blank page on some websites

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have th… (read more)

Hello, I've upgraded my Ubuntu distribution from Ubuntu 20.04 to 22.04 yesterday. This forced me to update my Firefox version, I am now running the 104.0.2. I now have the following issue: on some websites, the page loads normally but as soon as it's loaded, the page becomes entirely blank. This doesn't seem to be a website issue, as it actually appears normal for a very short instant before it disappears. A website for which this happens is: https://www.lalibre.be/ (I only encountered the issue on another website but it's from the same editor). I tried in a private window and it works normally! I tried in the normal window after deactivating all the addons, it still doesn't work. I tried with or without the Firefox account logged in, it doesn't work. Until now, it's only these 2 websites from the same editor, but as I said, they worked fine yesterday, they work fine on other browsers and they work fine in Firefox private mode. Any idea where this might come from?

Asked by vanecx 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Unable to save any files to disk

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it … (read more)

I am not able to download any kind of file, from any kind of website to my disk. I am able to select open on the download dialog, and this will open the file and save it to the temp directory firefox uses for this function, but this does not save the files to disk/the download folder like I want to. I am unable to "Save image as..." as well, since this is considered a download. There is no record of these downloads even being attempted in the download history.

Asked by liptherapypirate 2 months ago

Answered by liptherapypirate 2 months ago

  • Solved

Turn Search Tabs Off

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that elim… (read more)

Once again Firefox adds a feature I don't want and can't disable. I want not to have a tab bar. They take up too much screen and get in the way. So I fond code that eliminates the tab bar unless there is more than one tab. Then the latest release addes the 'search tab' down arrow I neither want nor ever asked for and I can't get rid of it.

Why do you insist on doing this Mozilla? How do I turn this useless feature off?

Asked by David H 1 month ago

Answered by Terry 1 month ago

  • Solved

Upgraded to version 104.0.1, now Google search scrolls instead of showing pages

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything e… (read more)

After I upgraded to the most recent version 104.0.1 on my desktop, Google search results infinitely scroll instead of breaking up into pages. I haven't changed anything else, didn't add any new Add-ons, etc.

What could be causing this? I tried altering every setting on the Google Search site, but it keeps happening. Is there a way to revert to an older version?

Asked by invisiblejungle 2 months ago

Answered by invisiblejungle 2 months ago

  • Solved

Facebook Stories outputs differently from what I created

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some… (read more)

The uploaded image is not what I expected. There should be an image of my desktop and the text has somewhat background color which supposed to be transparent causing some texts to be cropped. I have Dark Reader extension turned-off since Facebook has it's own dark mode. How to fix this?

I'm on Firefox 104.0.2 Manjaro KDE Plasma 5.25.5.

Asked by Snich 2 months ago

Answered by Snich 1 month ago

  • Solved

Blocky/pixelated sections in video playback in Firefox with AV1

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback. Issue is not present on Chromium-based browsers, I've tested in … (read more)

When playing videos, specifically on YouTube, I can see some blocky/pixelated sections in video playback.

Issue is not present on Chromium-based browsers, I've tested in Vivaldi and Chrome. Both are using dav1d.

When AV1 is disabled through "about:config" the issue is gone, but then I face a stuttering problem.

This are my laptop's specs:

OS: Nobara Linux 36 (Thirty Six) x86_64 Host: ROG Zephyrus G15 GA503RM_GA503RM 1.0 Kernel: 5.19.14-201.fsync.fc36.x86_64 Uptime: 2 hours, 41 mins Packages: 2557 (rpm), 9 (flatpak) Shell: bash 5.1.16 Resolution: 2560x1440 DE: GNOME 42.3.1 WM: Mutter WM Theme: Adwaita Theme: adw-gtk3-dark [GTK2/3] Icons: Papirus-Dark [GTK2/3] Terminal: gnome-terminal CPU: AMD Ryzen 9 6900HS with Radeon Graphics (16) @ 4.935GHz GPU: NVIDIA GeForce RTX 3060 Mobile / Max-Q GPU: AMD ATI Radeon 680M Memory: 5104MiB / 15227MiB Dav1d package: dav1d-0.9.2-2.fc36.x86_64

Asked by Stanley 1 month ago

Answered by Stanley 1 month ago

  • Solved

SERP problem

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried g… (read more)

At some point in the near past, when I search for any answer or tutorial, the SERP shows them in black even though my theme is dark... I can't see or read them. I tried googleing but no luck. Any tips?

Asked by Ivor 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Display Bookmarks

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW. On OLD when I click t… (read more)

I have 2 laptops I will call OLD and NEW. Both have Firefox Browser 104.0.2. I have the Menu Bar at the upper left corner for both OLD and NEW.

On OLD when I click the Bookmarks link in the Menu Bar, i see a few links (Manage Bookmarks, Bookmark current tab, etc). Then below the links I see all my bookmarks listed. I DO NOT have to click on a link to see my bookmarks.

On NEW when I click the Bookmarks link in the Menu Bar, I also see a few links (Manage Bookmarks, Bookmark current tab, etc). And then nothing else. I have to click a link to see bookmarks. How do I get NEW to display my bookmarks without having to click a link?

Asked by dobbsa 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Several websites are no longer displaying text and are unusable

The following websites no longer display text and are unusable (the newest one is lowes.com): https://portal.wespath.org/LoginPage.aspx https://www.connectmysites.com/ind… (read more)

The following websites no longer display text and are unusable (the newest one is lowes.com):

https://portal.wespath.org/LoginPage.aspx

https://www.connectmysites.com/index.html?pg=login (text appears, then disappears)

https://www.lowes.com no text visible; search works if you just type and press enter, but you cannot see any text; this one just started in the past few days (I used it about a week ago w/no issues)

The websites work fine in Microsoft Edge Chromium.

The images attached are from Lowes.com - "FF" meaning Firefox, "EC" meaning Edge Chromium.

I also tried creating a new profile w/o all the security turned on. No luck - same problem.

Asked by CrazyRoadBiker 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Firefox no longer clearing browser and download history upon closing.

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been chan… (read more)

Firefox stopped clearing browser and download history when the browser is closed. It appears this started after the latest update (104.0). The settings have not been changed, nor have any new extensions been added. Firefox just simply stopped performing this function as it should.

Asked by nodnocr 3 months ago

Answered by nodnocr 3 months ago

  • Solved

Windows font sizes and contrast

Hi all, Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be change… (read more)

Hi all,

Recently, my win 10 crashed and although I managed to recover some operative, I found to my horror that the desktop screen text size and contrast cannot be changed now. The current default setup is a real eye sorer, so I opened personalization settings but there is nothing on how to change this very theme, other than other posts suggesting entering the regedit system files. I am very reluctant to tinker with this given the Win10 application crashes. Running maintenance doesn´t do much. I notice that Firefox also has access to this very text size and font theme for web domains, but I am very wary again of tinkering an unknown. What the heck can one do, confidently without the system resetting itself? One thing is for sure, it seems Win10 home edition update 21H1/2 versions is basically treating users very badly, as if MS wants to ignore them. Bless us all when the embedded caption suggests "ready to update to Win11". I´m highly inclined to bin it.

Asked by richwalters 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

firefox not opening files with registered application

Firefox is forcing me to download a lot of temporary files instead of opening them in their native application, resulting in cluttering up my hard drive and making me unn… (read more)

Firefox is forcing me to download a lot of temporary files instead of opening them in their native application, resulting in cluttering up my hard drive and making me unnecessarily having to clean up after the browser.

How can I fix this privacy invading feature?

Asked by Colin WG 2 months ago

Answered by cor-el 2 months ago

  • Solved

Browser crashes & main profile becomes unaccessible when update is available

Dear Community, I've been struggling with a very peculiar error with my Firefox in the last couple of weeks that I haven't managed to find a solution for. It's kinda dist… (read more)

Dear Community,

I've been struggling with a very peculiar error with my Firefox in the last couple of weeks that I haven't managed to find a solution for. It's kinda disturbing and makes me want to stop using the whole thing, even though I'm a big fan of Firefox.

1.) The first sign of the error is the browser suddenly becoming partially unresponsive. The UI still works - as in, you can scroll down/up on open pages, navigate through menus, open/close tabs, etc. but no HTML content is loaded JS isn't running. First I thought this was just bad connection, but I had a stable internet connection and other browsers would load the same pages. 2.) At this point, when I try to close the whole app and restart it, I get a message that the browser is already running. The dialogue box also offers to force restart the app, which doesn't work (it stops the process but doesn't restart it, so I still have to manually launch the app). 3.) After manually launching after failed force restart, I'm getting another error message saying that I'm using an "old version of Firefox", due to which my old profile "might not work". I can either exit the app or create a new profile. From a new profile I can load profile manager but I'm unable to launch the other profile. However, indeed there is an app update pending. 4.) After the update is installed, the browser launches the new profile and and then from the profile manager I'm able to load the other profile, set is up as standard and remove all other profiles. After this step, all seems to be normal and Firefox keeps working without any issues until a next update is found, but then the whole issue starts from point 1.

First time I suspected that the profile is corrupted, so I deleted it and resynced the settings from my Firefox Account, but this has not helped, so I fully removed Firefox with all the data stored on the local drives and reinstalled it. Then the latest version was installed and the profile worked, so I presumed the issue to be resolved until a new update came. In the last month there's been at least 3-4 updates, all triggering this very peculiar issue issue. I was thinking this might be known so the devs would release a fix soon, but I couldn't find the same issue mentioned, so now I'm suspecting one of the add-ons acting up. However, since the issue only reproducible when an update is released, it would somewhat complicated and time-consuming to deduct which one is causing the error. Hence, asking question here as I'm wondering if anyone had encountered anything similar or could suggest any further steps to fix the error.

I'm using 104.0.2 (64-bit) and following add-ons:

   Dark

Extension ID

   firefox-compact-dark@mozilla.org

Internal UUID

   e19ebbac-c904-4833-9836-b34cd99aedf7

Manifest URL

   moz-extension://e19ebbac-c904-4833-9836-b34cd99aedf7/manifest.json

LeechBlock NG

Extension ID

   leechblockng@proginosko.com

Internal UUID

   fcae5d2b-d421-46db-b85f-bf4b01b74042

Manifest URL

   moz-extension://fcae5d2b-d421-46db-b85f-bf4b01b74042/manifest.json

HTTPS Everywhere

Extension ID

   https-everywhere@eff.org

Internal UUID

   ed95fe88-894b-4f71-b65f-d94ca39184d6

Manifest URL

   moz-extension://ed95fe88-894b-4f71-b65f-d94ca39184d6/manifest.json

Decentraleyes

Extension ID

   jid1-BoFifL9Vbdl2zQ@jetpack

Internal UUID

   249d0d84-b3f5-4682-9a07-2bd77246a6f7

Manifest URL

   moz-extension://249d0d84-b3f5-4682-9a07-2bd77246a6f7/manifest.json

Stylus

Extension ID

   {7a7a4a92-a2a0-41d1-9fd7-1e92480d612d}

Internal UUID

   fa3b5461-95c0-4472-9306-8428d080f931

Manifest URL

   moz-extension://fa3b5461-95c0-4472-9306-8428d080f931/manifest.json

Privacy Badger

Extension ID

   jid1-MnnxcxisBPnSXQ@jetpack

Internal UUID

   c69318fb-2a37-4c3c-abed-60758264c38d

Manifest URL

   moz-extension://c69318fb-2a37-4c3c-abed-60758264c38d/manifest.json

Cookie AutoDelete

Extension ID

   CookieAutoDelete@kennydo.com

Internal UUID

   c452aab0-c8bd-4336-81e3-9482d58fbde0

Manifest URL

   moz-extension://c452aab0-c8bd-4336-81e3-9482d58fbde0/manifest.json

Super Dark Mode

Extension ID

   {be3295c2-d576-4a7c-9987-a21844164dbb}

Internal UUID

   fd0ffaf5-043d-405c-872f-dbd547640b2e

Manifest URL

   moz-extension://fd0ffaf5-043d-405c-872f-dbd547640b2e/manifest.json

NoScript

Extension ID

   {73a6fe31-595d-460b-a920-fcc0f8843232}

Internal UUID

   492c4958-9f48-48fe-b927-c0259592f1ca

Manifest URL

   moz-extension://492c4958-9f48-48fe-b927-c0259592f1ca/manifest.json

uBlock Origin

Extension ID

   uBlock0@raymondhill.net

Internal UUID

   b73fc177-8d0f-4a6c-84b9-950e67c850a8

Manifest URL

   moz-extension://b73fc177-8d0f-4a6c-84b9-950e67c850a8/manifest.json

I haven't captured the exact error messages but I'm happy to do if that sheds some further light on the issue (would have to wait until next update for the issue to happen though). Any tips would be appreciated.

Asked by Firefox User 2 months ago

Answered by Firefox User 2 months ago