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  • Archived

Lost bookmarks with up date

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for upda… (read more)

Upon opening Firefox an update was installed. Now I cannot find any of my bookmarks. How do I go back to previous version/recover? While I understand the need for updates, I don't understand it not automatically migrating important data.

Asked by harryag70 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Downloading files fails, Ubuntu snap install, possible workaround

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the… (read more)

After visiting many sites, and removing and reinstalling the snap, logging out of sync, using troubleshooting mode, and a few other tests, I figured out that checking the "Always ask you where to save files" disables downloading. When I click to download, the page refresh button cycles and no other action occurs, there should be a pop-up to give choice about where to download the file.

I assume it has to do with file permissions with snap and the possibility of going outside of /home. Once I unclick "always ask.." I am able to download again.

Firefox 104, Ubuntu 22.04. Brand new OS install.

Asked by klapenotiere 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox browser

Even though I have blocked popups now I get repeated adverts from Firefox itself for your password manager and similar things. I get no adverts from other companies and … (read more)

Even though I have blocked popups now I get repeated adverts from Firefox itself for your password manager and similar things. I get no adverts from other companies and if I cannot stop the Firefox nuisance I will change my browser once again. How do I stop these Firefox adverts? I have the latest updated Forefox and run Win 11 on a PC

Asked by pandgstewart 1 year ago

Last reply by pandgstewart 1 year ago

  • Solved
  • Archived

Can't import passwords from csv file

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens ,… (read more)

Hey all , i made backup via "export passwords" via password tab and i came back to my pc to and tried to import via csv file but when i pick my csv file nothing happens , any ideas ?

Asked by Aiakos 1 year ago

Answered by Aiakos 1 year ago

  • Archived

Lost bookmarks

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What… (read more)

Started my computer this morning and tried to use Firefox and it froze. So bad that I had to restart my computer. I re-installed Firefox but it deleted my bookmarks. What do I have to do to get them back? Fortunately I did a backup on my computer before re-installing Firefox. Is there some other way to get them back other than to restore the backup? Any help will be greatly appreciated. I just wish I wasn't such a Luddite when it comes to computers.

Eric Nerenberg [email and phone# removed from public]

Asked by webneck 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

History sidebar

I updated my OS to Ubuntu 22.04.1 LTS and now when I open Firefox (Version 104.0) my history comes up automatically as a sidebar. I don't want this to happen, how can I m… (read more)

I updated my OS to Ubuntu 22.04.1 LTS and now when I open Firefox (Version 104.0) my history comes up automatically as a sidebar. I don't want this to happen, how can I make it stop?

Asked by fftandy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Wi10n .

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to r… (read more)

Apparently, an automatic upgrade was made to Firefox yesterday. Ever since than, I can no longer browse some sites I go to, including some bookmarked sites. I'd like to revert back to what I had. Can I do this? I use Win10.

Asked by shierl 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

[macos] Picture in picture mode opens in full screen

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video an… (read more)

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video and click the picture in picture mode, firefox will just open a open/popup a new picture in picture in full screen mode instead of a smaller picture in picture window. I'm not sure if this is a macos bug or firefox.

bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1782056

Asked by leeyongyong1 1 year ago

Last reply by LKB 1 year ago

  • Archived

SSL Issues with my site & Firefox

Hi all, I have a site that I am working on for myself. Its a WordPress site using a commercial theme. The problem I have is that I am not showing as secure in the addres… (read more)

Hi all,

I have a site that I am working on for myself. Its a WordPress site using a commercial theme. The problem I have is that I am not showing as secure in the address bar when opened in Firefox. Its fine in other browsers but Firefox tells me that I have insecure content with the message " Parts of this page are not secure (such as images) " and shows the exclamation mark by the padlock in the address bar.

I have installed a plugin called SSL Insecure Content Fixer and tried various setting but without success. I have also checked my site with https://www.whynopadlock.com/ and passed with flying colours so at a bit of a loss now.

If anyone has any suggestions that would be great.

Many thanks, Chris

Asked by Chris1968 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Opening firefox

Hello, I recently worked with two opened firefox windows and I had to shrink one of them. Since that time, every time I open firefox from scratch it opens shrinked, not i… (read more)

Hello, I recently worked with two opened firefox windows and I had to shrink one of them. Since that time, every time I open firefox from scratch it opens shrinked, not in full size. And I can't find a way to make it open in full size every time I open Firefox. Can I please get some advice on that?

Thanks in advance Nika

Asked by nraos.stojnic 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Bookmark menu visibility loses after opening the links

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks How Google Chrome works Bookmark menu visibili… (read more)

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

Asked by Mi 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

Cannot drag the scroll slider with touch screen after updating to 104.0

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch … (read more)

I am using Windows 10. The Firefox on my laptop is just updated to 104.0 and I realised that I can no longer drag the slider of the scrollbar on a webpage with the touch screen of my laptop. I can still drag the sliders of the History sidebar and bookmark library though. Is this change intended? Or is my Firefox profile just messed up after the update?

Thank you.

Asked by beterc 1 year ago

Answered by beterc 1 year ago

  • Solved
  • Archived

Can't log in to Google acc with Firefox DevEd

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and oth… (read more)

When I try to log in to any Google "Ecosystem" (i.e Gmail, Youtube etc.) I see it (check screenshot below). I'll use Firefox Developer Edition. In vanilla Firefox and other browsers, everything works as usual.

Asked by ImmortalDoge 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Archived

Labels printing too big for space

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the labe… (read more)

I've been printing Poshmark shipping labels via Firefox from my Mac laptop for years. Suddenly, the font size of the label is so enlarged that only a portion of the label prints. If I download the label onto my laptop and then print, it prints in the correct size. I can also print that same label from my old Mac computer and it works correctly. Why is it suddenly not working to print directly from the website (or Gmail)?

Asked by tisha92 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox crashes then locks computer up to point I have to power off to fix

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this… (read more)

Just recently My patient portal at Baylor Scott and White was changed. When I log into the portal everything is fine until I try to see messages from Doctor. It at this time the crash begins, sometimes the screen goes black then White and black again repeating a few times, the the computer locks up and I have no mouse or keyboard and no error option or anything.. I have to power down computer to fix where everything is ok... The tech at Baylor Scott and White said its at my end because no one else has complained and suggested I use Chrome, which I did and it works, I can retrieve messages without crashes??

Asked by v_jones48 1 year ago

Last reply by Paul 1 year ago