Showing questions tagged: Show all questions
  • Solved

Cannot log in to bank site - it says I need a newer browser

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, bu… (read more)

When I go to my bank's login site, I get a message saying that I need a newer browser. I have the latest version of Firefox, and I used to be able to log in just fine, but I recently reset my browser and I seem to have lost some settings. I have tried adding an exception for this site's cookies in Settings, and I've also tried turning off enhanced tracker, but the site still doesn't work. Is there a way to tell what is broken and then fix it? Thank you.

Asked by MikeN23 3 months ago

Answered by MikeN23 3 months ago

  • Solved

Bookmark suggestions in URL bar: can I get suggestions only for exact URLs?

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else. Let's say I have a bookmark for the URL: https://www.mozill… (read more)

In Settings, I have configured "When using the address bar, suggest..." to use my Bookmarks, and nothing else.

Let's say I have a bookmark for the URL: https://www.mozilla.org/en-GB/firefox/products/

If I start typing "moz", that bookmark appears in the suggestions, but the autocomplete also offers me the domain's "home" URL, https://www.mozilla.org.

I don't have that "home" URL bookmarked, so I don't want it to be suggested to me - as I told Firefox when I set "Bookmarks" as the only source of suggestions. Often when trying to navigate quickly to a bookmarked page, I assume that autocomplete will be giving me my bookmarked page, and end up accidentally going to the "home URL" instead.

So is there a setting that lets me keep my bookmark suggestions, but disable this "autocomplete with home URL" behaviour?

This isn't specific to mozilla.org: that URL was just an example.

Asked by pg_78 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Tabs appear in different windows and not just in 1

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not th… (read more)

When I am in 1 window, I have multiple tabs open, but when I hover over the Firefox logo in my taskbar, the tabs appear in different windows that have each tab but not the other tabs from the window I am on. Like every individual tab has its own window. This has never happened to me before, only started happening today.

Asked by Grim 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Un-setting privacy.resistFingerprinting requires browser restart.

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and … (read more)

I have the problem asked in [https://support.mozilla.org/en-US/que.../1297208], and indeed I had turned on/true privacy.resistFingerprinting. But I've turned it off and reloading https://webbrowsertools.com/timezone/ still shows UTC time (though my system timezone is -0700 (CST)). I was going to ask what is wrong, when I realized I have to restart my browser. So submitting with that solution.

Asked by ElveySync 3 months ago

Answered by ElveySync 3 months ago

  • Solved

Scrolling

Pressing the scroll button on my mouse produces a page back instead of scroll arrows. This happens on all sites. I have disabled hardware acceleration, but that has no ef… (read more)

Pressing the scroll button on my mouse produces a page back instead of scroll arrows. This happens on all sites. I have disabled hardware acceleration, but that has no effect on the problem.

I am using latest version of Firefox, on Windows 10.

Asked by trutherfo 3 months ago

Answered by user104147805413306348376805769878442569366 3 months ago

  • Solved

Firefox Sync keeps restoring my deleted bookrmarks

Dear Firefox Team, I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following: 1. Bookmarks in two laptops have already been synced. 2. … (read more)

Dear Firefox Team,

I am using Firefox in two laptops, one Win10 and one Win11. My situation is as the following:

1. Bookmarks in two laptops have already been synced. 2. On laptop1 I login Firefox, delete some bookmarks, and sync. 3. On laptop2 I login Firefox, sync, then all my deleted bookmarks are restored in laptop2. (4. If I login Firefox on laptop1 later, deleted bookmarks come back too.)

I expect 3. not to happen because I expect Firefox uses data modified time to decide which is the latest. However the above situation keeps happening.

Could you please guide me how to not restored deleted bookmarks? Thank you.

Asked by tlwu2008 3 months ago

Answered by cor-el 3 months ago

  • Solved

Tab Bar 2022

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of th… (read more)

I woke up this morning and my tab bar on Firefox was out of control. I figured out how to shrink the tabs in about:config. However, there is a huge space at the end of the tabs that is completely unnecessary. I've been googling all morning. I tried to find compact mode--but "density" is gone, even when I go back into about:config and enable it. The only other help I found was to change the CSS code and unfortunately, that is outside my wheelhouse.

Is there ANY way I can get my old tab bar back so that the tabs fill the top of the screen as opposed to having a huge empty space at the end?

Asked by nitaheerk 3 months ago

Answered by nitaheerk 3 months ago

  • Solved

Popups not working

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker … (read more)

I am trying to open the chat for Notion support (Intercom) but it just does not work on Firefox. It works on Chromium browsers and I have tried turning the popup blocker off from privacy settings, add Notion to exceptions but it still is not working.

Asked by Amay 3 months ago

Answered by user104147805413306348376805769878442569366 3 months ago

  • Solved

Weird text over content

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it mak… (read more)

On many websites I see text such as keyboard_arrow_right obstructing the view of the actual content (see attachment for example). Currently it's just annoying, but it makes it difficult to use websites and often I switch browser to Edge just to get work done on that website. How do I fix this? Or is it just a bug with this latest Firefox version [103.0.2 (64-bit) for Windows 10]?

Asked by S 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

Syncing on multiple computers

Hi, I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's t… (read more)

Hi,

I use firefox on both a work and home computer, as well as my phone (iOS). I have sync active on all three devices, yet the synced tabs only ever shows one device's tabs. On both computers, the iOS tabs are all that displays in synced tabs, and on iOS, only one of the two computer's tabs are shown, and often with the wrong name - I haven't found out what determines which computer's tabs shows in the synced tabs menu or which name is used, but it definitely isn't which computer was used more recently, for either requirement.

Asked by jessee8991 3 months ago

Answered by jonzn4SUSE 3 months ago

  • Solved

Scrolling lagging on every website

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps … (read more)

I get so choppy scrolling that my eyes hurt after few minutes. Doesn't happen on Chrome or Edge. It is most noticable on YouTube. It feels like it's running at 15fps

Asked by SpookieGames 3 months ago

Answered by SpookieGames 3 months ago

  • Solved

Only one row of bookmarks visible on bookmarks toolbar

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's displ… (read more)

Hi. Can anyone tell me if it would be possible to display all 3 rows of toolbar bookmarks in my bookmark toolbar? It used to show 3 rows, but I changed my monitor's display settings to make the text bigger, and now I can only see the first row of bookmarks at the top of the screen in Firefox. Thanks.

Asked by Jo 3 months ago

Answered by Jo 3 months ago

  • Solved

Delete form input history

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calenda… (read more)

I'm a hobby-programmer not trained. My doc is local php file, saving calendar events to text files, run on localhost. The field in question is a line number on my calendar. Javascript uses that number to load another input with the calendar entry so I can confirm that it's the correct line before submitting it to PHP for deletion. I have unchecked 'Remember search and form history', ran 3 cleaners, restarted the computer and the data is (correctly) not displayed. But it is not deleted. When I rechecked 'Remember search and form history' the old input data comes back. If I change id, field name, javascript function name and variable names the history disappears but when I restore those names, the history is back. I want to know why that input can't be permanently deleted. Windows 10, Firefox 103.0.2 (64-bit)

Asked by bob9111 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

  • Solved

small numbered boxes started appearing on webpages behind each element on a page

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings.… (read more)

Today, web pages started showing small numbered boxes behind each element on a webpage. As you move down the page, the numbers are in sequence. I tried the font settings. They are all set at what they should be. I also tried the config settings, no joy. If I restart in troubleshooting mode, the boxes go away. Note: I am using Linux Mint, and Firefox just updated yesterday to V103.0.2. Any help would be appreciated.

Asked by bawlmer23 3 months ago

Answered by cor-el 3 months ago

  • Solved

Stop AltGr + F from opening Firefox

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this f… (read more)

When I have Firefox open, even if I'm using another program, when I press AltGr + F Firefox opens. This prevents me from using open square brackets. How can I stop this from happening?

Using Windows 10.

Asked by Demagoh 3 months ago

Answered by Demagoh 3 months ago

  • Solved

when stop scrolling with mousewheel, the page still keeps moving a bit

When I use the scrollwheel, I prefer the image/spreadsheet table/webpage, whatever, to move when, and only as long as I turn the wheel, and immediatly stop moving as soon… (read more)

When I use the scrollwheel, I prefer the image/spreadsheet table/webpage, whatever, to move when, and only as long as I turn the wheel, and immediatly stop moving as soon as I stop turning the wheel.

But FireFox has some sluggish 'creep', by which I mean that the pages keeps (slowly) moving before it finally stops. I personally find that very annoying. It's like having old and rusty brakes on your car.

I checked about:config, but there are many options regarding scrolling, and none of them makes it clear to me what it does.

Can some kind soul tell me how to give me back full control of my mousewheel? Turn = move Don't turn = don't move

TIA!

Asked by jistme 3 months ago

Answered by jistme 3 months ago

  • Solved

FireFox bug: You know the line that appears when you press on a box thats for typing? I have it bugged

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus so… (read more)

Where ever I press my left click on any text the line that shows when pressing on an area for typing appears... It doesnt allow me to type but it is sooo annoying plus sometimes it prevents me from pressing on buttons of some websites.

Asked by realsn9ke 3 months ago

Answered by TyDraniu 3 months ago

  • Solved

Firefox still saves files that I only want to open

Since version 98, Firefox still saves files in the designated Downloads folder, even if I just want to open them. This new behavior keeps cluttering up the Downloads fold… (read more)

Since version 98, Firefox still saves files in the designated Downloads folder, even if I just want to open them. This new behavior keeps cluttering up the Downloads folder with unnecessary garbage. What I want to have in there is what I choose to download myself, not some temporary files. That's what the Temp folder is for.

The problem https://support.mozilla.org/en-US/questions/1370409 is marked as closed, unfortunately with no fix. Will anyone be addressing this yet, or do users have to get used to it?

I, after a few months, chose to switch back to version 97.0.2 I will no longer accept updates regardless of new security patches. Unfortunately.

Asked by sepie761 3 months ago

Answered by Terry 3 months ago