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sign in appears to failed on the Mac version

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, … (read more)

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Asked by Austin Foo 1 year ago

Answered by Austin Foo 1 year ago

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Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and a… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 1 year ago

Answered by TyDraniu 1 year ago

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Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 1 year ago

Answered by xxx343 1 year ago

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all addond and themes are corrupt

I've spent days, reading the forums and other places on how to fix this issue, and nobody or anyplace has an answer. I've tried every single thing. I've been using firefo… (read more)

I've spent days, reading the forums and other places on how to fix this issue, and nobody or anyplace has an answer. I've tried every single thing. I've been using firefox for many years, and have built and fixed computers for over 20 years.

This is unreal. I've been given instruction here a couple times, and they don't work. I'm being told, "it works for everybody else" So I'm the only one having this problem. Can somebody that knows how to fix this dam issue with all addons and themes being corrupt?

I'm also using waterfox with no problems at all with addons and themes, I've tried chrome also, and all firefox addons i use and themes work fine. What's the deal?

Asked by jazluvr90 1 year ago

Answered by jazluvr90 1 year ago

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Error Message

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au "Application error: a client-side exception ha… (read more)

HI for the past four days I have been getting the following error message when attempting to load www.canberratimes.com.au

"Application error: a client-side exception has occurred (see the browser console for more information"

This is happening on my Windows PC only. I can access the site on my Firefox browser on IOS.

I am running the most recent version of Firefox 102.0.1 (64 bit).

This is the only site displaying this message.

Grateful for any assistance in resolving this.

Kind Regards, Peter

Asked by pstudman 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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When I download pdf file from FF it tries to convert the file to a Word document

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "W… (read more)

Starting today, I went to download a .pdf file to open automatically with Adobe Acrobat as I usually do. However, this time I got a pop-up from Microsoft Word stating, "Word will now convert your PDF to an editable Word document. This may take a while. The resulting Word document will be optimized to allow you to edit the text, so it might not look exactly like the original PDF, especially if the original file contained lots of graphics."

I went to Settings - General - Applications, went down Contents list to Portable Document Format (PDF), and tried the various settings under the Action column, to include "Save File," "Always Ask," "Use Acrobat Adobe 2020." None of these worked or made any difference. I open numerous .pdf files every day and I need to be able to just click on them in the website and have them open in my Adobe Acrobat program - as they have up until today. What do I have to do to fix this? I am using Version 102.0.1 (64-bit).

Asked by starjazz 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Selecting to open a file inside browser with Acrobat now always results in file being downloaded too.

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I … (read more)

I have the option set to always ask me if I want to open a pdf with browser, acrobat, or to download. I usually select open with Acrobat and, for the last few months, I have been getting an unwanted download as well. I found in the help articles that this is now the default action. For me, it usually means that at the end of a session i have to go to my desktop (my optioned destination for downloads) and clean it up by deleting every file I have looked at.

I recommend that you make that functionality optional. I just want to view the vast majority of things I open. For the few that I might want to download after viewing them, i would prefer to take a proactive step to download them after I have reviewed them.

Asked by Dick39 1 year ago

Answered by cor-el 1 year ago

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Can't login to 53.com with Firefox on Mac, but can on Windows

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even pe… (read more)

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Asked by hij2001 1 year ago

Answered by Terry 1 year ago

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login issues

Because of my work I have to use a specific car rental company but recently I am unable to log in to my account on their website via Firefox. Safari, which I prefer not t… (read more)

Because of my work I have to use a specific car rental company but recently I am unable to log in to my account on their website via Firefox. Safari, which I prefer not to use, is no problem but if I try to log in using Firefox it gets stalled on the spinning wheel. I have an ad blocked but I had already turned it off for accessing that particular site, I think I just got a browser update, it just doesn't want to log in. Anyone have any ideas? I'm on a Macbook, OS 12.4. Firefox says it's up to date, version 102.0.1

Asked by robertshill 1 year ago

Answered by Terry 1 year ago

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Temp folder on browser

I have a problem with opening files: Mozilla keeps saving them and ignores temp folder. I tried to modify browser.download.improvements_to_download_panel in about:config,… (read more)

I have a problem with opening files: Mozilla keeps saving them and ignores temp folder. I tried to modify browser.download.improvements_to_download_panel in about:config, but nothing happened. Can anybody help me?

Asked by sergio.pastore99 2 years ago

Answered by cor-el 1 year ago

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Still receiving watch threads when I have updated my settings

I have edited my Settings so that I do not receive emails for any Watchings, but it has been 3 days I think, and I am still receiving forum threads. I just now removed t… (read more)

I have edited my Settings so that I do not receive emails for any Watchings, but it has been 3 days I think, and I am still receiving forum threads. I just now removed the DownThemAll Watchings thinking this is what I needed to do until I am ready to get back into the issue. How do I stop receiving forum threads unrelated to DownThemAll? Attached are snippets to show you what I have done.

Rose Mary

Asked by r.cascio710 2 years ago

Answered by r.cascio710 1 year ago

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can not access web interface with router

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it. Now I get an error message "connection not secure" "Your co… (read more)

Up until the last update of Firefox I was able to access my router, 192.168.1.1, enter password and check it.

Now I get an error message "connection not secure" "Your connection to this site is not private. Information you submit could be viewed by others (like passwords, messages, credit cards, etc.)

None of this is part of looking at my router, Asus GT-AX11000.

Asked by focuspuller 2 years ago

Answered by focuspuller 2 years ago

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Cannot see pictures

Hello there! So, I've just installed Firefox in a notebook I have and now there's a website where I can't see some pictures. https://i.imgur.com/E86dhVB.png There should … (read more)

Hello there! So, I've just installed Firefox in a notebook I have and now there's a website where I can't see some pictures. https://i.imgur.com/E86dhVB.png There should be a picture there instead of (IMG:link) https://i.imgur.com/7lzrbfU.png There should also be a picture there, behind "Redvirux". Some pictures are shown, though, but most aren't. It's an http website, but it had been working fine on my Windows 8 instalation. Do I need some codecs? Is it a Windows 10 problem?

Asked by Juanchi-09 2 years ago

Answered by cor-el 2 years ago

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Some pages will not load or load correctly.

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does no… (read more)

I use Firefox as my primary browser, and Comodo IceDragon as a back-up browser. For about the past week my Hotmail account, accessed through Outlook Live website, does not load it just brings up a white screen. I deleted all my temp files, and anything else I could think of that may be preventing it, but that did not work. In fact after doing this I have not been able to access my USAA account, it takes me to the log in screen and once I put in my user name it just keeps asking for the user name, it does not go any further. The pages are loading correctly with the Comodo IceDragon browser which I believe is very similar to Firefox.

I would very much like to get this issue resolved. I hope to get a response soon.

Asked by Sargon_Starblade 2 years ago

Answered by jonzn4SUSE 2 years ago

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Get rid of address bar search

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preference… (read more)

I like to set my home page to my search engine, and I want to type on the page in the nice long search field there, not on the d---d address bar! The following preferences have all been offered as fixes to eliminate searching in the address bar, but none of them are currently working for me in FF 102.0.1:

Do about:config; search for the browser.urlbar.suggest.searches preference setting it to false.

Also browser.fixup.alternate.enabled needs to be set to false Also browser.urlbar.oneOffSearches = false

Also to disable searching when typing an address (e.g. the URI fails to resolve and it tries to use a search engine) turn keyword.enabled to false.

What does work?

Asked by schmibble 2 years ago

Answered by user104147805413306348376805769878442569366 2 years ago

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Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Duckduckgo has apparently hijacked firefox browser

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of tim… (read more)

I've gone through all of the steps to reset my Firefox browser and attempted to change my search engine from Duckduckgo to Startpage. Every time it works a couple of times then Duckduckgo hijacks the search engine back to itself. I've deleted this search engine, reset my browser, said yes to prompts by Startpage to be the default browser, and tried everything that I can think of. Very, very frustrating. And I start to worry about the security of the Firefox browser itself. Any ideas?

Thanks, David

Asked by maddogmog 2 years ago

Answered by Dropa 2 years ago

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Videos are not loading and Reddit is sometimes slow

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this … (read more)

Hey, Twitch dosnt work for me (error #4000) and neither do Reddit videos. Pictures and Youtube works and I could not find a solution online. Thank you for providing this awsome browser. please keep fighting for privacy.

Asked by Franz3 1 year ago

Answered by James 1 year ago

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Youtube Suttering

The video's play fine, but when I click off the browser into another app, the video begins to lag and stutter. I've tried to mess with the Performance settings to no av… (read more)

The video's play fine, but when I click off the browser into another app, the video begins to lag and stutter.

I've tried to mess with the Performance settings to no avail - also disabled extensions with the same result.

Asked by jazz 2 years ago

Answered by jazz 1 year ago

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Визуальные закладки не работают в Firefox 102.0.1

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая… (read more)

Здравствуйте! У меня после обновления Mozilla Firefox 102.0.1 (64-бит) перестало работать расширение Визуальные закладки. На компьютере - два пользователя и у обоих такая проблема. Пожалуйста, исправьте в следующем обновлении. С уважением, Ольга

Asked by o.gorelikova 2 years ago

Answered by o.gorelikova 1 year ago