Showing questions tagged: Show all questions
  • Archived

When scrolling to the bottom of the Facebook page it jumps up and down from one post to another when I try to read information, making it impossible to use. Other web sites don't act like this.

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks. … (read more)

Does anyone else have this problem and how did you correct it? I did try the Chrome browser and it did not act in a similar way. My Windows 10 is up to date. Thanks.

Asked by rweir6 1 year ago

Last reply by Terry 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

not getting on a certain site

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only. … (read more)

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Asked by Barry 1 year ago

Last reply by Paul 1 year ago

  • Archived

Uncontrolled scrolling on Facebook

Over the past several days I've developed a problem where Firefox uncontrollably scrolls as posts are added while on Facebook. I've turned off smooth scrolling, etc. and … (read more)

Over the past several days I've developed a problem where Firefox uncontrollably scrolls as posts are added while on Facebook. I've turned off smooth scrolling, etc. and it happens while Firefox is in troubleshoot mode. It appears others are experiencing this but so far I haven't found a solution. Version 102.0.1 (64 bit) & Windows 10 Thanks in advance!

Asked by Garrett 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My addons dissapeared and I cannot add any new one either

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing al… (read more)

My firefox collapsed a couple of times (I don't blame it my browsing contained around 40 tabs XD). However, when I restarted the browser all of my addons went missing also I cannot add any new addons tried the ones recommended by the browser. I also tried to update the browser and all the troubleshooting options I could find. The issue is not detected by any troubleshooting I tried. So please help me restore somehow my addons or at least make me able to install addons at all. Thanks

  • Archived

Firefox

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists. Thanks for the help al… (read more)

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Asked by abust1 1 year ago

Last reply by starship 1 year ago

  • Archived

intrupt a pop-up page

when I open a page it transfer to another page that is written: Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey… (read more)

when I open a page it transfer to another page that is written:

Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey and to say “Thank You” we’ll give you a chance to get an Apple iPhone 11 Pro!"

And I can't open the page that I want, and this sometimes happen and sometimes not, what should I do.

Asked by navid.ameri68 1 year ago

Last reply by Paul 1 year ago

  • Archived

Feedback on layout / colours / style as I was caught out.

I am sorry, I recently said that buttons to open the profile directory were missing. I was wrong. But when you look at the screen where it is described and then you see… (read more)

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

Asked by teeny_weeny 1 year ago

Last reply by cor-el 1 year ago

  • Archived

WHAT THE HELL! RESET PASSWORD THROUGH AN EMAIL LINK AND IT WIPED MY ACCOUNT OF ALL DATA!

bold texti had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and … (read more)

bold texti had to reinstall windows and had trouble remembering my password and had no idea that resetting the password would refresh or wipe clean all my saved tabs and passwords. This is aster-nine to think you browser gave no warning that this would happen.. I need my links, my tabs, password. No I had no other sync's, don't think I ever set a key. This is straight up stupid. I need to recover my account!!bold text

Asked by juneannmystic 1 year ago

Last reply by TechHorse 1 year ago

  • Archived

Default behaviour of searching in address bar

Hello, I just built a new PC and have a fresh install of Firefox. As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpag… (read more)

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Asked by Brian Gross 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't open youtube

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that t… (read more)

After the last Firefox update, i am trying to open youtube.com in my Firefox browser but it's not letting me to do it. Every time i open it shows an error and says that the error is from YOUTUBE and FIREFOX or I can do nothing about it. But the funny part is its working on other browsers like chrome.

Asked by sharma99karambir 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

watching a show in full screen on a streaming site

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it i… (read more)

I was watching a show on one of my streaming websites and it it in a shorter box instead of a full screen. im not sure if i accidentally clickec on something because it is happening on more then one streaming site

Asked by disney_gurl74 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Notifications not Updatijg

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many… (read more)

I have twice come across a glitch on the Firefox version of tumblr. The notifications will remain entirely static, regardless of how many items are in my dash or how many people have interacted with my posts. I am sure this is a Firefox issue as logging onto Google Chrome removes this issue entirely. I have temporarily removed cookies and passwords for tumblr, but the issue has not improved.

Asked by kmccaffr2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Retrieve latest bookmark version on Mac Laptop Pro ( The computer where I lost the bookmarks and now want to retrieve)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I … (read more)

stupidly I downgraded to an earlier version as the latest version appeared not to easily change for one website to another. in the process I lost all my Bookmarks .Now I am on latest version without my bookmarks. How do I recover them ?

Asked by Kim 1 year ago

Last reply by cor-el 1 year ago