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Firefox win10: search bar at the bottom of the page

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The q… (read more)

Hello, i often use the j,k,l keys to scroll/pause videos on youtube and i often get the "weird" bar at the bottom of the page. I cannot tell you exactly what it is. The question is: how turn off this? I am attaching a screen shot.

Asked by xxx343 2 months ago

Answered by xxx343 2 months ago

  • Solved

Firefox doesn't display the font Helvetica correctly

The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and al… (read more)

  • The attached image shows Firefox (on the right) not displaying Helvetica correctly. It appears jagged and not pleasant to look at. The browser on the left is Edge and all Chromium based web browsers seem to render it as it should.
  • I've tried to look into (about:preferences#general) and the option that says (Allow pages to choose their own fonts, instead of your selections above) is ticked.
  • I've also tried reinstalling the browser, clearing the website cache and also, removing my profile from it. None of these seemed to fix the issue.
  • It's been persistent for quite some time now, however I didn't really find any articles regarding this issue.
  Any help would be greatly appreciated!

Asked by CircuitMoon 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

all addond and themes are corrupt

I've spent days, reading the forums and other places on how to fix this issue, and nobody or anyplace has an answer. I've tried every single thing. I've been using firefo… (read more)

I've spent days, reading the forums and other places on how to fix this issue, and nobody or anyplace has an answer. I've tried every single thing. I've been using firefox for many years, and have built and fixed computers for over 20 years.

This is unreal. I've been given instruction here a couple times, and they don't work. I'm being told, "it works for everybody else" So I'm the only one having this problem. Can somebody that knows how to fix this dam issue with all addons and themes being corrupt?

I'm also using waterfox with no problems at all with addons and themes, I've tried chrome also, and all firefox addons i use and themes work fine. What's the deal?

Asked by jazluvr90 2 months ago

Answered by jazluvr90 2 months ago

  • Solved

sign in appears to failed on the Mac version

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, … (read more)

I was trying to use the sync function on my MacBook Pro. However, the browser does not seem to log in at all. In the top right menu, it still shows the "sign in" button, instead of my email address. (see the attached pictures which I captured from my mac and a virtual machine running Firefox ESR on Debian. Another test on the flatpak version on the vertural machine apears to be normal.

Checks on account activities indicates the login histroy exsits, yet the syncing function remains unavailable.

the browser on the Mac is Version 102.0.1 (64-bit) which apears to be up to date the browser on the virtual machine is Version 91.11.0esr (64-bit)

information for the systems and machines can be found in the pictures attached.

Asked by Austin Foo 2 months ago

Answered by Austin Foo 2 months ago

  • Solved

Right click "Copy Image" followed by pasting in Firefox creates a copy with a blue tint

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended th… (read more)

I had originally posted my issue on /r/firefox (https://www.reddit.com/r/firefox/comments/w4jwy8/right_click_copy_image_in_windows_11_pastes_with/) and was recommended that I post it here:

Hey everyone. I am running Windows 11 Home on my PC and have Firefox completely updated. Lately, when I use the Windows "Copy image" function, then paste that image in Firefox, the image comes out with a blue tint.

For example, I wanted to share this funny image from r/minnesota https://www.reddit.com/r/minnesota/comments/w4iaun/it_was_bring_anything_on_a_leash_day_at_the_st/ But when I paste the image (Attachment is how the image looks after pasting back into Firefox), the image is blue tinted.

I tested to see if this was just a Windows issue, but there is no blue tint if I paste the image into Word, Paint, or any other tool besides Firefox.

In firefox, protection settings are "custom" but map very closely to Strict. I am running the following addons:

Bitwarden uBlock Origin NoScript Facebook Container

Troubleshooting steps:

1. Restarted Windows, no change. 2. Copied image to a program outside of Firefox from Firefox, no blue tint 3. Created a new user profile in about:profiles, blue tint persists when copying into Firefox

Asked by shark0807 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Mac top bar not accessible in fullscreen video mode

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top do… (read more)

Hi! I recently made the switch from Chrome to Firefox and Im liking it aside from this one thing. When Im watching a video in full screen, moving the cursor to the top doesnt pop up Macs top bar (File, Edit, ..... battery, time).

This sounds like a banality but I mainly watch videos while getting ready, working etc, and I really need to see the time! Im used to always keeping the cursor at the top to see it. I searched around in settings and forums but didnt find any fix. The only solution seems to be to not use full screen which I think we can all agree just sucks in a major way.

Im using MacOS Monterey 12.3.1 and Firefox 102.0.1. Is there a way to fix this or nah? Any info much appreciated!

Asked by katerina.hr4 2 months ago

Answered by cor-el 2 months ago

  • Solved

Clone (not move) profile to second pc - without confusing Sync

Hi there, i'd like to copy my Firefox profile from PC1 to a new PC2; Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weir… (read more)

Hi there,

i'd like to copy my Firefox profile from PC1 to a new PC2;

Last time i tried this, i ended up with PC2 having the same "name" as PC1 in "Sync". This caused weird sync issues, as the system thought my PC2 was PC1 as vice versa.

So, is it possible to copy my entire profile with all addons/settings, BUT, make "Sync" recognize it as a NEW pc ?


Thank you in advance :-)

Asked by Davide 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

add-ons I didn't add and cannot remove

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I c… (read more)

Hello - there are add-ons for Amazon, Google, Facebook, EBay and Twitter - none of which I added - showing up on the Firefox browser as running during browser start. I can see them when I use CC Cleaner. They are browser plugins set to run upon start up. I can disable them but need to do it every time, as there is no way to delete them that I can see. I would like to find out why these plugins are there and how I can delete them.


Thanks

Jim

Asked by jimisaac 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Cannot check "Delete cookies and site data when Firefox is closed"

Hello, Until recently, I was able to have Firefox automatically clear all my cookies at the end of a session, EXCEPT for the cookies for websites that I had specified. Th… (read more)

Hello,

Until recently, I was able to have Firefox automatically clear all my cookies at the end of a session, EXCEPT for the cookies for websites that I had specified. This was possible by:

  • Checking the "Delete cookies and site data when Firefox is closed" option under `Privacy and Security > Cookies and Site Data`
  • Setting the websties that I would like to keep cookies for, under `Privacy and Security > Cookies and Site Data > Manage exceptions`

Now, I simply can no longer use this feature. If I try checking the "Delete cookies and site data when Firefox is closed" option, then quitting Firefox, it seems to insist on unchecking the box, then changing another section of my privacy settings. Namely the `Privacy and Security > History > Clear history when Firefox closes` section becomes checked, and inside, `Cookies` is marked as something to be cleared at the end of each session. This is unhelpful, because checking the box here means that any exceptions I set in the aforementioned section is not respected, and ALL cookies are deleted.

Am I doing something wrong? If there is a way to get it back to how it used to behave, that would be greatly appreciated.

Thank you!

Asked by yutanagano51 2 months ago

Answered by user104147805413306348376805769878442569366 2 months ago

  • Solved

Cannot set cookie preferences when using Firefox

Hi: I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection … (read more)

Hi:

I tried to set cookie preferences for different websites. For reasons that I do not understand, I cannot move the "slider". I even turned of the existing protection for the websites, but nothing changed. I tried the same with Safari using the same computer and mouse, and I had no problems.

Is this a known bug?

I attached a screen capture. Thanks.

Asked by Sue 2 months ago

Answered by cor-el 2 months ago

  • Solved

How to add current page to the bookmark tree from inside the tree without dragging?

In Chrome I can browse my bookmark tree, right click on a folder and "Add Page", which directly adds the current URL to that folder. Firefox shows only "Add (a blank) Boo… (read more)

In Chrome I can browse my bookmark tree, right click on a folder and "Add Page", which directly adds the current URL to that folder. Firefox shows only "Add (a blank) Bookmark", "Add Folder", etc. No way to add the current page. Is there a way to add that I'm not seeing, other than dragging the URL physically?

Asked by ge1 2 months ago

Answered by cor-el 2 months ago

  • Solved

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 months ago

Answered by p12om3th3us 1 month ago

  • Solved

How to modify the default dark theme?

How to modify the default dark theme? e.g. where can I find dark theme files to create a new theme starting from the dark theme? I've tried using Firefox Color, but there… (read more)

How to modify the default dark theme?

e.g. where can I find dark theme files to create a new theme starting from the dark theme?

I've tried using Firefox Color, but there is no option to start from the default dark theme. Also, it seems that there are only a few options to customize using Firefox Color.

I cannot find theme files in ./AppData/Roaming/Mozzila/Firefox/

Asked by RAR 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Some pages do not display

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websi… (read more)

Hello. For the past few days, I am unable to access the content of some websites. For example, Reddit seem to load but the page remains blank. This happens on other websites, where I am unable to login although the page displays correctly (an error message appears on one of them: "Please check the consistency of your URL").

This is quite annoying, especially because I cannot find anything related on the web. I use Firefox on POP OS 22.04.

Thanks. Cheers.

Asked by Julien Larena 2 months ago

Answered by jonzn4SUSE 2 months ago

  • Solved

Cannot log into Twitter [fixed]

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregiste… (read more)

I have tried every troubleshooting from the other answers available on the support website but whenever I am trying to login, it shows a black screen and I also unregistered Twitter from about:serviceworkers but still nothing, I also cannot upload the screenshot here it just says uploading and nothing else. Images are not uploading even from other devices.

Here is one of the errors showing on the console: Cross-Origin Request Blocked

Update: this issue was because of a filter from uBlock's list. Fixed now. I am not sure how to close my question.

Asked by Amay 2 months ago

Answered by Amay 2 months ago

  • Solved

Cannot create drag&drop shortcut on SOME pages

Hallo, I have: Firefox 102.0 (dark mode) OS: - Win10, 64-bit (20H2 up to date) addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper In the las… (read more)

Hallo,

I have: Firefox 102.0 (dark mode)

OS: - Win10, 64-bit (20H2 up to date)

addons: - Adblock Plus - uBlock Origing - Concent Blocker - Video DownloadHelper

In the last days I couldn't create shortcuts on SOME pages with drag and drop as I did usually. Today I formated the PC to start fresh, the problem remains!

examples: - https://flogarecords.com/store/shop/lp-mlp/sakis-tolis-among-the-fires-of-hell-lp-red-white-haze-exclusive/ When I try to create a shortcut with drag&drop a folder is created named: "SAKIS TOLIS - AMONG THE FIRES OF HELL LP (RED" And the shortcut is included inside.

- https://www.pronews.gr/amyna-asfaleia/politiki-prostasia/kolasi-sto-porto-germeno-ekkenonetai-o-mytikas/ When I try to create a shortcut with drag&drop a white file is created named: "Κόλαση στο Πόρτο Γερμενό" With size "0 byte", without extention.

The above are happening in SOME pages, not in all shortcuts. When I try to create the shortcuts on Opera they are created just fine. Perhaps that has to do with a bug in some update (windows or firfox)

TNX

Asked by karv9 2 months ago

Answered by AliceWyman 2 months ago

  • Solved

stop search suggestions

I reinstalled Firefox and made sure that I had unticked the data and history boxes, and declined the search suggestions. Nevertheless, the first attempt at entering a sea… (read more)

I reinstalled Firefox and made sure that I had unticked the data and history boxes, and declined the search suggestions. Nevertheless, the first attempt at entering a search immediately called up millions of the things. At Chrome, I have learned a sequence of eight clicks, whereby I can, for just that one search, avoid those hideous suggestions. If I could have a no-click option at Firefox, I would stay here. Otherwise, can you tell me how to uninst... no, I can first have another look in Windows settings. Looked through the C drive, but I recall now there is an "uninstall programs" facility in Windows. So, if you are able to tell me how to switch off the suggestions, I will stay at Fireofox. If not, I won't. I can remember a Google (or Chrome) person talking on TV, about 15 yrs ago, about this new thing they had (search suggestions) that everyone would love. Four or five seconds into his talk, I knew that I hated it, and have never moved a millimeter away from that position.

Asked by mishasibiryak 2 months ago

Answered by mishasibiryak 2 months ago

  • Solved

recent changes to firefox - questions

I recently ran into a problem with firefox and amazon. That was fixed by uninstalling/reinstalling and using links from the 'old firefox data' file. Some things did not c… (read more)

I recently ran into a problem with firefox and amazon. That was fixed by uninstalling/reinstalling and using links from the 'old firefox data' file. Some things did not come back as expected so I did a system restore. The last restore point was before the problem. That did not bring back the missing items though.

One of the things that changed is the 'shortcuts' The shortcuts I used have mostly gone away and do not re-populate, so far. I liked the convenience of having this list of frequently used shortcuts and half the ones I always used are gone.

The recent activity links seem to be limited to 16 and are huge icons.

Now there was a change to the control bar top of the page. Specifically the download status icon. It used to show the download progress and terminate when the dl is complete. NOW, and I find it annoying, upon completion of the dl, a drop down list of the most recent downloads pops-up. Why? I do not need to see that list every time a dl successfully occurrs. And why is there no way to let it go back to the previous operation?

There is an old adage that software developers don't seem to get: "If it aint broke, don't fix it."

Asked by Rosaliy Lynne 2 months ago

Answered by Terry 2 months ago

  • Solved

Restoring All Firefox WIndows 10

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 f… (read more)

I installed a plug in and have now lost all my Firefox configuration, stored pages etc. I backup my entire PC everyday and can restore individual files. What Windows 10 files need to be restored in order to return my Firefox before the crash?

thank you, Robert

Asked by rkruz3 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago