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  • Archived

Unable to see lines of data fill 'boxes' (screen masks) since new updates HELP

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support… (read more)

It seems that since the last update none of the available screen schemes / contrast schemes allow for me to see the input mask boxes. (Of course today with this support page there is an exception but....) I have wasted hours trying to read and adjust and end with only an attitude. HELP

Asked by TimHoHere 1 year ago

Last reply by cor-el 1 year ago

  • Archived

'server not found'

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks could this be … (read more)

i get 'server not found' and 'try again' window when trying to access sites and even within sites if i manage to get on - after several 'try again' clicks

could this be related to recently installed fibre optics or do i have a virus - my anti-virus protection is bitdefenders

Asked by emefitz09 1 year ago

Last reply by emefitz09 1 year ago

  • Archived

Login

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logi… (read more)

My desktop icon gave me a bad link error message, what happened to my forefox account? I upgraded, checked the save settings, and EVERYTHING is gone. All of my saved logins for several hundred sites. How can I restore them?

Asked by emurphy917 1 year ago

Last reply by emurphy917 1 year ago

  • Archived

Screenshot does not work in release 102

Hi, I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing… (read more)

Hi,

I am unable to use the screenshot feature since the update to 102.0 and I don't know why. So far it always worked. I have updated the screenshot item via customizing the toolbar, still it does not respond.

Have you got a solution that works?

Thank you.

Sincerely,

B. Struk

Asked by Bert 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

rolling over link pops up URL in status bar but no "in new tab" indication

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the … (read more)

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

Asked by Steven 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Solved
  • Archived

"This file contains a virus or malware." download popup won't go away

Firefox version: 102.0 (64-bit) System: Windows 10 21H2 I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Window… (read more)

Firefox version: 102.0 (64-bit) System: Windows 10 21H2

I recently downloaded a file that may have had some sort of virus or malware. The file came up negative in Windows Defender and Malwarebytes but I deleted it anyways; however, I still get a download popup every time I open Firefox telling me that "This file contains a virus or malware." I've cleared the download library and browser history (cookies, cache, etc.) but I still get the popup from the Firefox.

Is there any known fix for this? Thanks!

Asked by Pat H 1 year ago

Answered by Pat H 1 year ago

  • Solved
  • Archived

How to enable autosave login option

How can I enable the "ask to save logins and passwords" option? See the attachment. I do not use private mode and saving history is allowed. I can browse saved logins als… (read more)

How can I enable the "ask to save logins and passwords" option? See the attachment. I do not use private mode and saving history is allowed. I can browse saved logins also, but I want to activate automatic infill of them. Firefox 102.0 64-bit

Asked by f.tazz 1 year ago

Answered by f.tazz 1 year ago

  • Archived

Please put the cursor on the line where we will write our article name.

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Some… (read more)

God, your programmers or other workers make these instructions so darn complex! I was a programmer and I now hate trying to find how to make a recommendation to you. Somebody went a bit berserk writing these supposed help pages.

You need that programmer to put a cursor at the beginning of the line where we type our description of the article to be saved. And that programmer has a lot of energy, so please allow us to search for the word that WE write as the description. For $4.99 a month, I expect both of these small software changes. We save so many articles and really need to be able to search for whatever code we write as the description of the saved article.

God only knows if this is going to the correct department. This website is a maze of information.

Asked by justglass 1 year ago

Last reply by Paul 1 year ago

  • Archived

Why does Firefox open every link in a new tab?

Hi! My firefox on my pc always opens any link in a new tab, but i want it to open my google links in the same tab. This works great on my laptop, firefox always opens the… (read more)

Hi! My firefox on my pc always opens any link in a new tab, but i want it to open my google links in the same tab. This works great on my laptop, firefox always opens the link in the same tab.

I can't find any information about in in the help articles nether in on any webpage.

I hope you can help me with my problem.

Best regards.

Asked by svenhartmannn3 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (read more)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Asked by richardsimmonds250 1 year ago

Last reply by Mamoon 1 year ago

  • Locked
  • Archived

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo g… (read more)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 1 year ago

Last reply by Paul 1 year ago