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Cannot log in to my CareCredit account. Works fine on Safari but I prefer Firefox.

How can I fix Firefox so that I can log into my account with CareCredit, mysynchrony.com or carecredit.com? I keep getting an error message. I can log in fine using Safar… (read more)

How can I fix Firefox so that I can log into my account with CareCredit, mysynchrony.com or carecredit.com? I keep getting an error message. I can log in fine using Safari but I prefer Firefox. Thanks.

Asked by wendybolt 2 months ago

History in some tabs persists when I clear all history

I see some strange behavior of Firefox history sometimes. The situation is as follows. I open a lot of tabs (I have to have hundreds of open tabs sometimes). Then at some… (read more)

I see some strange behavior of Firefox history sometimes. The situation is as follows. I open a lot of tabs (I have to have hundreds of open tabs sometimes). Then at some moment I delete all history for all time. In old times, if I switch to whatever tab after clearing all history, the left arrow in my Firefox window was greyed out. If I right-clicked on that left arrow, I saw nothing, and if I pressed Alt + left arrow on my keyboard, nothing would happen. All those things were logical, because I had my history cleared. However, in the recent years this behavior has changed. In most tabs I still see the old behavior. Sometimes, however, I switch to some tab and I see that the left arrow is not greyed out; if I right-click on it, I see a list of several pages I visited earlier. In a similar way, if I press Alt + left arrow on my keyboard, I can go through pages in that list. I.e., the history for that particular tab (or several tabs, out of many) seems to persist when I clear all of my history. Any comments much appreciated. I get a vague impression that maybe those tabs were "sleeping" somehow when I cleared my history, and now they "wake up" with their part of the whole history still remaining in place.

Asked by Maksym Kozub 1 month ago

MyTemp.email

For the past few days every time I closeFirefox a page appears about myTemp.email. I have never requested this and certainly don't want it. This only happens with Firefox… (read more)

For the past few days every time I closeFirefox a page appears about myTemp.email. I have never requested this and certainly don't want it. This only happens with Firefox and not with other browsers that I use. Is this malware embedded somewhere in Firefox code and how can it be removed? I am using FF 102.11.0esr (64-bit) on Ubuntu. Derek

Asked by brummanextra 2 weeks ago

  • Archived

Copying Multi-Account Containers Addon with specific sites per container

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers… (read more)

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers again. I have specific sites opening up in each container, and I'd like to make a copy to make sure that if my profile gets goofed up somehow, I can always easily restore my setup with multiaccount containers just the way I like it.

What do I need to copy, so that with a new profile, all I need to do is copy over some files?

In my profile folder, I see an Extensions folder, as well as an extensions.json and extensions-settings.json.

Are those the only folders/files I'd need to restore multi-account containers on a new profile?

I have thought of using FF Sync, but I keep reading that it is not intended for copying, so much as sharing across different devices, which is not something I'm interested in. Should I just let sync copy my extensions, and then sign back in, in the event I want to restore addons to a new profile?

Asked by prr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

GIF animation is reset when a new image is added to the page.

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src. Expected beh… (read more)

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src.

Expected behavior: Adding a new GIF image to the page should not reset the animation of existing images with same src.

Actual result: Adding a new GIF image to the page resets the animation of all existing GIF images on the page with same src.

Code with example: https://codesandbox.io/s/heuristic-platform-jsguir Video demo: https://www.youtube.com/watch?v=k-ZMrrqq_KI

Simplified version of the code showing unexpected behavior: https://codesandbox.io/s/elastic-shtern-vwrcx1

Does anyone know why this is happening? Is this a bug?

Browser: Firefox Developer Edition 102.0b4 (64-bit) OS: Windows 11

Asked by 0050 11 months ago

Last reply by cor-el 11 months ago

  • Archived

Video stops buffering and then take more time to load another seconds.

Firefox version: 102.0b7 OS: Win 11 While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then a… (read more)

Firefox version: 102.0b7 OS: Win 11

While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then after watch time reaches that buffered video then it takes more time buffer.

What I am looking is for, how can I force firefox to buffer full video at once or is there any way to increase buffer size.

Asked by Prashant 11 months ago

Last reply by Aurorum.co 11 months ago

  • Archived

rolling over link pops up URL in status bar but no "in new tab" indication

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the … (read more)

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

Asked by Steven 11 months ago

Last reply by Chris Ilias 11 months ago

  • Archived

Wiped out all of my personal info

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies,… (read more)

I turned on my computer like any other normal day this morning, except when I launched firefox it was like it was freshly installed, all my passwords, usernames, cookies, saved bookmarks, work related history material is all GONE it's like I just installed firefox for the first time. A lot of these passwords I dont know off the top of my head so I'm going to have to ask my business partners for ALL the passwords... Why did firefox do this? What is the problem??

Asked by hugo.tovar.jr 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Why does Firefox open every link in a new tab?

Hi! My firefox on my pc always opens any link in a new tab, but i want it to open my google links in the same tab. This works great on my laptop, firefox always opens the… (read more)

Hi! My firefox on my pc always opens any link in a new tab, but i want it to open my google links in the same tab. This works great on my laptop, firefox always opens the link in the same tab.

I can't find any information about in in the help articles nether in on any webpage.

I hope you can help me with my problem.

Best regards.

Asked by svenhartmannn3 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Cannot go to onedrive.live.com

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but … (read more)

I am unable to browse to onedrive.live.com or onedrive.com in Firefox. Works in all other browsers on my machine (Windows 10 - works in Chrome, Edge, Vivaldi, Opera) but just shows a blank page in Firefox.

I've tried in various locations, so it's not my connection. I am running the latest version of Firefox (102.0 64 bit)

Asked by richardsimmonds250 11 months ago

Last reply by Mamoon 11 months ago

  • Archived

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo gall… (read more)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  In a standard photo gallery. 
This means that the image was saved on my computer without a link from the Internet.  And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet. this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 11 months ago

Last reply by Dropa 11 months ago

  • Locked
  • Archived

If I downloaded a picture. from Save a link as. And no. Save image as.

If I downloaded a picture. from Save a link as. And no. Save image as. But the image goes down in my file. png. To the personal computer. In a standard photo g… (read more)

If I downloaded a picture. from Save a link as. And no. Save image as.

But the image goes down in my file.  png.  To the personal computer.  

In a standard photo gallery.

This means that the image was saved on my computer without a link from the Internet. 
And she will be with me permanently.
Or she's still on the link from online.  And when as it is link be deleted from the Internet.
this images will be deleted by my gallery.  Just opened for see in photo gallery pc.


 an important question.  Because I kept a lot of pictures like that.

Asked by dpool55555 11 months ago

Last reply by Paul 11 months ago