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  • Archived

Outlook does not open when I use Firefox

Hello, When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared t… (read more)

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

Asked by dgrossu 2 years ago

Last reply by jonzn4SUSE 2 years ago

  • Archived

recovering my previous yahoo account

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants dr… (read more)

Not able to recover my yahoo account that has been in use for over 10 years! Very sensitive files and emails are locked in there, mostly Patients records!! Yahoo wants driver license and credit card # first to solve the problem. I have tried everything. It used to be easy to recuperate a forgotten Password or user name to sign in. Is this legal what they are doing? They say one can get help free on line, but they always use---Invalid entrance and direct you again to this paid service only if you give them driverlicense and credit Card. Is there a way to get some help? Please!!!

Asked by drjackap 2 years ago

Last reply by drjackap 2 years ago

  • Archived

DownThemAll is missing on the right-click but active in Extensions

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to a… (read more)

I downloaded the DownThemAll Firefox extension, and I see it in my settings under Extensions, however, when I right click on a web page, there is nothing in the list to allow me to use the extension. I did not receive any instructions on how to use the extension either like I receive when I update my Firefox Browser. I have checked everywhere in my browser for something that allows me to use the Extension, but there is nothing. Attached is a snippet that shows my right click in an area on a webpage that I would like to download.

RM Cascio

Asked by r.cascio710 2 years ago

Last reply by cor-el 2 years ago

  • Archived

How come I can't select to open in a new window instead of a new tab?

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar wo… (read more)

I want to always use a new window rather than a new tab. How do I tell Firefox not to use tabs? Also I want to know why open minimized windows listed on the task bar won't restore when I click on them?

Asked by victorhart 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

youtube suddenly stops loading

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me … (read more)

Recently I have been getting an error where after some point in time youtube-related pages will stop loading when I try to open them or if they do load they will tell me I am not connected to the internet despite being connected to the internet. It will have occasional brief windows where it will load the site again before going back to not working but I have no idea what causes this change. I have tried clearing my cache/cookies and disabling my add-ons but neither of those things stop this from happening. Interestingly, if I restart in troubleshoot mode or open a private window, youtube will load perfectly. Any suggestions on what I can do to fix this issue?

Asked by kai_draws 2 years ago

Last reply by studysucceedenjoy98 2 years ago

  • Archived

Not getting push notifications

Hello, The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications. Using this test site:… (read more)

Hello,

The issue is as follows: unless I use 'alerts.useSystemBackend = true' (which I don't want to do), I'm not getting any push notifications.

Using this test site: https://www.bennish.net/web-notifications.html - the logs goes as follows: Notification #1 queued for display Notification #1 closed

What I've tried: troubleshooting mode, reinstalling firefox, using a completely fresh&clean installation, and even reinstalling windows. Even after reinstalling windows and immediately installing firefox, the problem persists. However, it doesn't happen on another machine I've tested on, everything works perfectly there.

What could possibly be the problem? Please help!

Asked by skraelos 2 years ago

Last reply by skraelos 2 years ago

  • Archived

SUGGESTION (Firefox focus for windows 10}

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW M… (read more)

GOOD DAY FIREFOX SUPPORT YOU KNOW WHAT MAKE THINGS EVEN BETTER AND STRONGER FOR YOUR BUSINESS IS A COMPLETE FULL FIREFOX FOCUS FOR WINDOWS 10 ASWELL YOU KNOW HOW MUCH YOUR CUSTOMERS\SUPPORTERS WOULD LIKE THAT YOU MUST GIVE US THE SAME FEATURES AS WHAT YOU.S HAVE ON THE ANDROID VERSION OF FIREFOX FOCUS IT WOULD GREATLY APPRECIATED ACCEPTED BY EVERYONE THAT USES YOUR PRODUCTS\BROWSERS

Asked by Donovan 2 years ago

Last reply by Paul 2 years ago

  • Archived

Firefox Keeps Wanting to Update

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update. Under HELP, it fails to download whatever it is trying to update. Even … (read more)

My Firefox is v102, 64-bit, on W10 Enterprise. ESR channel. It keeps telling me I need to update.

Under HELP, it fails to download whatever it is trying to update. Even though I got v102, I tried the online installer (mozilla.org/en-US/firefox/new). Thinking about it now, I did not try an offline installer.

I been searching online and tried this policies.json file (github.com/mozilla/policy-templates/blob/master/README.md#backgroundappupdate) with these entries:

{

 "policies": {
   "AppAutoUpdate": false
 }

} {

 "policies": {
   "BackgroundAppUpdate": false
 }

}

But still not help.

Is there anything else I can try? There seems to be no simple option to click to not check for updates temporarily.

Thank you.

Asked by NotKnowEverything 2 years ago

Last reply by NotKnowEverything 2 years ago

  • Archived

Problem with NY Times loading

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started … (read more)

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

Asked by msljy 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Text is not displaying

Since updating to Firefox 102.0, text is not displaying correctly or at all on number of sites, including Gmail and Google.ca. I tried starting FF in Troubleshooting mode… (read more)

Since updating to Firefox 102.0, text is not displaying correctly or at all on number of sites, including Gmail and Google.ca. I tried starting FF in Troubleshooting mode, and it solved the problem, but when I went through the steps in the "Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems" article, that didn't fix the issue once I left Troubleshooting mode. I also tried to reinstall Firefox and to refresh Firefox, which I now really regret doing since it didn't solve the issue and my extensions are not working as they did prior to the refresh when I reinstalled them. Wikipedia seems to be displaying text fine, but for many websites the text is just not visible at all. At the moment, I can't even type or paste text into an email...it displays as boxes with numbers in them (not sure what they're called). Oddly, I can see the text in the email preview, but not when I open the email (then it's just blank). Thanks for any help you can provide!

Asked by NoBird 2 years ago

Last reply by NoBird 2 years ago

  • Archived

Firefox is showing me the same blocked (and cancelled) download on each startup

Firefox is showing me the same blocked (and cancelled) download on each startup. Firefox tries to download same file every time I open it. I have seen this issue in sever… (read more)

Firefox is showing me the same blocked (and cancelled) download on each startup. Firefox tries to download same file every time I open it. I have seen this issue in several threads. I want to share my experience in resolving it:

In your Firefox profile folder (%appdata%\Mozilla\Firefox) look for the file download*.json (the asterix represents some characters I did not record). If it contains the strange link for that file he is trying to download all over again at each startup, delete the text ad save the now empty file. At the following startup, the issue should be resolved and the download*.json should disappear from your profile folder.

I hope this helps.

Additional info: This happened to be after trying to download a file from bit-files.com. < -- DO NOT OPEN ONLY FOR WARNING This issue was reported also for depositfiles.com by others. < -- DO NOT OPEN ONLY FOR WARNING Other threads on the same issue: Firefox tries to download same file every time I open it - https://support.mozilla.org/en-US/questions/922373 firefox 28 automatically tries downloading a file when it starts - https://support.mozilla.org/en-US/questions/992386 Firefox is showing me same blocked (and cancelled) download on each startup - https://support.mozilla.org/en-US/questions/1333402

Asked by peter.gogola.84 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Can't click "copy song link" in Spotify

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome. It also fails in Troubleshoot Mode and after … (read more)

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

Asked by CortJstr 2 years ago

Last reply by rajveerwolf24 2 years ago

  • Archived

USPS issue

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image. I did not have this problem up until about a month ago. … (read more)

I can log in to USPS but when Firefox sends a request to the USPS server, I get a BAD REQUEST return. See image.

I did not have this problem up until about a month ago.

Currently running the latest update of Firefox.

Thank you

  • Archived

Firefox is redirecting customers to another link

On my video gallery page, some of my videos are stand alone and others are a series of two or more videos. When you click on the series, it takes you to the page where al… (read more)

On my video gallery page, some of my videos are stand alone and others are a series of two or more videos. When you click on the series, it takes you to the page where all the ones in the series are housed, but then when you click on one of the videos in that series, I receive a prompt from FIREFOX: Receiving prompt on my created web site "FIREFOX CAN'T OPEN THIS PAGE" Open site in new window...

This totally messes up my ease of use for customers and is keeping them from following through. I would like this feature disabled if possible. Any work around for this?

Thank you for any help and consideration! -Carol Ragsdale ([email]@msn.com) www.westmarionbaptistchurch.com

Asked by cragsdale231 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

  • Archived

url autocomplete

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL a… (read more)

Since a recent update. Whenever I start typing a URL into my address bar such as "goo" expecting "google.com" or the like to come up nothing happens. It appears the URL autocomplete is no longer functioning. I've searched extensively for a solution to the issue but have come up with nothing useful. If you can help I would appreciate it.

Asked by amw3223 2 years ago

Last reply by amw3223 2 years ago

  • Archived

Individual site custom font allow option

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individ… (read more)

Hey, some websites break and show weird fonts when the option to let them use their own font is disabled from the prefernces settings. Is there anyway to allow an individual website to use their font if they want to?

Asked by Amay 2 years ago

Last reply by Amay 2 years ago