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  • Archived

how to stop the "save file as" from automatically saving it as an htm. file when it is a mp3 file

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have d… (read more)

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Asked by lkeirnan 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Firefox on Windows 11 now runs at 100% and a stack of ram

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuse… (read more)

Firefox on Windows 11 now runs at 100% and a stack of ram. Obviously this slows down my PC and this is only on the home page with nothing to look at. This makes it unuseable. Tried help pages - no use at all. Why am I asking an unknown instead of Mozilla? To big for their boots?

Asked by MikeB 9 months ago

Last reply by Terry 9 months ago

  • Archived

FF not opening

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what … (read more)

When I attempt to open FF V101 it will only open to the left. It will go ahead and fully open if I click on the expand tool in the upper right corner of browser (or what there is of it). Any ideas out there?

Asked by marinearty5 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Some how my SEARCH WINDOW CHANGED POSITIONS

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long … (read more)

Since the beginning of Firefox I have used it. I got into the habit of the URL box on the right, SEARCH box on the left. Somehow they switched positions. Its been a long time since I had custom the bar at the top. I tried to search how to customize it as I always customized on new release. Now I can not find the CMD or current instruction of where to find it. [that is because the internet has lots of instructions from old releases]. I KNOW THERE IA WAY to ove icons, customize the Tool Bar but I can find under the current release. Anyone?

I

Asked by jagman55 9 months ago

Last reply by cor-el 9 months ago

  • Archived

How do I stop https from being added automatically to a bookmark?

I bookmark a page that is not on https, but regardless of how I edit this bookmark, firefox always automatically adds https, therefore killing the bookmark as this link i… (read more)

I bookmark a page that is not on https, but regardless of how I edit this bookmark, firefox always automatically adds https, therefore killing the bookmark as this link isn't on https. How can I edit a bookmark such that firefox actually gets the message?

Thanks

Asked by sampt 9 months ago

Last reply by Terry 9 months ago

  • Archived

My passwords don't save even though I have all the correct boxes checked on settings

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I thi… (read more)

No matter how many articles I read on how to get my passwords to save, no matter how many times I check the settings yes they're still all correct, after an update (I think) firefox no longer asks to save passwords and doesn't volunteer any information about them.

Asked by karenbensonstudios 9 months ago

Last reply by cor-el 9 months ago

  • Archived

MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ? I USE LINUX MI… (read more)

I KEEP GETTING MALWARE, TROJANS, VIRUSES IN THE .CACHE FOLDER OF FIREFOX FOR LINUX

IS THERE SOFTWARE OR ADD ON THAT WILL STOP THIS OR AN ANTIVIRUS ?

I USE LINUX MINT 20.3 CINNAMON 64 BIT

NO MATER WHAT WEBSITE I USE I GET THEM, AND COMODO FOR LINUX WILL NOT INSTALL CORECTLY.

Asked by maurice639 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Since updating I can't transfer funds on WELLS FARGO website

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer paym… (read more)

For years, I've used the Firefox browser to do my online banking at Wells Fargo. I frequently transfer funds. For the first time, this month when I tried to transfer payment to my new Wells Fargo credit card, none of the menu items on the Transfer Page would open. I had to call the bank to do the transaction. Today I attempted to do another transfer of funds, using firefox and when I landed on the page, again the page was dead~ as in none of the items would open or appear that allow the transfer of funds. I called the bank to report the problem, and was asked to attempt to log in to my account from Chrome. I did this, and there was NO PROBLEM. ALL pages opened as they normally should, and I made my transfer of funds.

I use Firefox because I HATE GOOGLE. So to be directed there because firefox now has a BUG that prevents the smooth BANKING transactions I need, means that YOUR BROWSER IS NO GOOD TO ME. I see that you've had problems like this reported for a while. PLEASE FIX THIS. I don't want to HAVE to use google/CHROME for anything.

Asked by WtrLily 9 months ago

Last reply by Dropa 9 months ago

  • Archived

How do I remove autocomplete items from login typing spaces?

I'm about to lose my mind on this. I have searched long and short where this would be hidden at in the settings and I can't find it. Anything I search for just gives me b… (read more)

I'm about to lose my mind on this. I have searched long and short where this would be hidden at in the settings and I can't find it. Anything I search for just gives me basic troubleshooting for autocomplete in the search bar.

First, Firefox has 2 twitter logins successfully stored in the password vault. When I go to Twitter the only suggestion for the login is "tulsa" and I have no idea where it's getting this. It will not auto fill in either of the 2 stored emails, not even if you begin typing them. I have to type them in manually and then when I submit it, the password is automatically typed into the next page.

Highlighting "tulsa" and not clicking or hitting enter and using the delete key does nothing.

This is really, really driving me nuts. Please help me.

Asked by Burnt 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However… (read more)

ring door bell on ring.com when i try to go to live view page comes up is this a trusted browser and gets stuck there unless i it go back. unable to use live view.However works fine on private window

Asked by Hbarhorse 9 months ago

Last reply by Dropa 9 months ago

  • Archived

Lost laptop login

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up ke… (read more)

I have two user accounts on my laptop. I recently changed the password for one account and I'm now locked out. All my data is in this account. I don't have any back-up keys etc. I have tried changing my Windows password, but this doesn't seem to work. Is there any way of finding my previous password, or re-setting my current one without losing my data?

Asked by jn.barraclough 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Strange Popup on Wifi Menu

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads. When I open the wifi menu on my laptop, I also see… (read more)

Hello! Hoping someone can help with this new (to me) issue. I've searched and can't seem to find any articles/threads.

When I open the wifi menu on my laptop, I also see a media player featuring a video I watched three days ago (image attached). I've used my computer several times since then and didn't notice it. It also doesn't appear to be functional, as when I click play, nothing happens.

Is there a setting I'm missing to get this to go away and to prevent it from coming back again?

Thanks in advance!

Asked by -eat-the-rude- 8 months ago

Last reply by r7pxrv 8 months ago

  • Archived

UNABLE TO RESTORE MY DATA ON BOOKMARKS, OPEN TABS AND HISTORY

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs… (read more)

Hi I had restalled my laptop and hence firefox on laptop. But after that, I have been unable to retrieve my old data from firefox. All my bookmarks, history, open tabs have been lost. Please help me resolve this issue urgently.

Asked by shilpasonika 8 months ago

Last reply by Paul 8 months ago

  • Archived

Web page does not let me check out

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cann… (read more)

I can get Macy's webpage e.g. and shop items but when checking out a blank page with "searching for secure connection" comes on but the connection never responds. I cannot check out. I believe Macy is a secure webpage. What am I doing wrong? Thanks very much! Alex Weisheit

Asked by acwisdom 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Session restore critical issue

Firefox after PC restart was restored 1-2 month ago session, not the current. In history all visited sites saved, but I have old opened tabs instead opened before PC rest… (read more)

Firefox after PC restart was restored 1-2 month ago session, not the current. In history all visited sites saved, but I have old opened tabs instead opened before PC restart.

  • I restart PC after heavy lags and total freeze.

And I have restart of PC before it and after this old sessions.

How I can restore the true current session? I don't want do searching all opened last week links in infinity links list.

Asked by Демер Нкардаз 9 months ago

Last reply by cor-el 9 months ago