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  • Archived

Login & Password

Hi Firefox Team, I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more tha… (read more)

Hi Firefox Team,

I'm a regular user & used Firefox since long time on my PC & Smartphones i loved this browser. Firefox is my main browser and there are more than 50 website Login & Passwords saved on my Firefox account. Because i trust Firefox so much. I don't keep passwords anywhere except Firefox & i don't even remember all this logins. Recently i forgot my Firefox password and just reset the password unaware of that is caused delete all my logins. So when i reset i lost all my important logins and password. I don't no why you guys did this and now i lost all my hopes. i cant even log my Facebook, Instagram, twitter and so many important websites i daily using. Please i appreciate if recover my old logins & password to this Firefox account and let me keep using Firefox in future.

Thanks, Kavisha Silva. ([email address])

Asked by KaVisha SilVa 1 year ago

Last reply by Paul 1 year ago

  • Archived

Recovery key problem

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that poi… (read more)

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Asked by Christopher 1 year ago

Last reply by cor-el 1 year ago

  • Archived

FireFox nie pokazuje skryptów html ,,br''

Dzień dobry, Państwa wyszukiwarka nie pokazuje WYBRANYCH 2 skryptów, RAMKI KONTAKTOWEJ na stronie https://pramedycyna.xip.pl/Kontakt.html - O dziwo zegar chodzi bez zar… (read more)

Dzień dobry, Państwa wyszukiwarka nie pokazuje WYBRANYCH 2 skryptów, RAMKI KONTAKTOWEJ na stronie https://pramedycyna.xip.pl/Kontakt.html - O dziwo zegar chodzi bez zarzutów jest w skrypcie https: Na drugiej nie działa kalkulator BMI do obliczania masy ciała. Proszę o sprawdzenie ewentualnie rozwiązanie problemu do 1 miesiąca wstecz było wszystko ok, Ps, ciasteczka kasowane czyszczona przeglądarka itp. itd.

z poważaniem Pydynowski Adam

[email-removed]

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by Adsakaam1234 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Cannot cut and paste photographs from websites into Skype

Dear Community, Can you help? Suddenly, about two or three weeks ago, it ceased to be possible for me to copy images from websites and paste them into Skype to share. … (read more)

Dear Community,

Can you help?

Suddenly, about two or three weeks ago, it ceased to be possible for me to copy images from websites and paste them into Skype to share.

What is the reason for this?

Is it because Microsoft have somehow blocked this function into Skype?

Does anybody know?

Thank you for your help and best wishes

V.

Asked by msaldrid 1 year ago

Last reply by Terry 1 year ago

  • Archived

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance?

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others. Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or A… (read more)

The Firefox 2FA setup guide lists Google Authenticator, Authy, FreeOTP, and a few others.

Can I use Protectimus OTP for Firefox 2FA, instead of Google Authenticator or Authy, or the others listed in the 2FA guidance? I already have some other accounts set up with Protectimus and would prefer to stick with one 2FA authenticator app.

Thanks.

Asked by maness.michaelj 1 year ago

Last reply by cor-el 1 year ago

  • Archived

locking up on ebay

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes … (read more)

‘When i am on ebay after 4 or 5 selections everything locks up only way to free it is up is close Firefox browser then I'm unable to launch fire fox for several minutes sometimes have to do restart of pc!. Only site happens on. I asked ebay they didn't help completely unable to shop. Please help! I'm retired rocket Scientist go figure! Bruce Allen

Asked by cromarble 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Delete an element on a webpage

Okay so basically for example lets say i want to permanently just for my screen have this image deleted/or hidden whatever how can I do this without using an extension? … (read more)

Okay so basically for example lets say i want to permanently just for my screen have this image deleted/or hidden whatever how can I do this without using an extension?

I believe someone brought up usercontent.css?

Asked by Faerie Caster 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen.

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen. I use 3 email accounts. And now when I open firefox, … (read more)

I deleted cookies, and now when I open firefox, it doesn't reload my default email tabs at the top of the screen. I use 3 email accounts. And now when I open firefox, I'm having to log into them every time.

Asked by glclaiborne81 1 year ago

Last reply by cor-el 1 year ago

  • Archived

open privacy settings via power automate

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work However it does work with Edge 'edge://settings/c… (read more)

im using power automate desktop to open the privacy settings, however the URL 'about:preferences#privacy' does not work

However it does work with Edge 'edge://settings/content/cookies'

Can you please advise how to fix this

Asked by bradstarkey158 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Keeps logging me out

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom sett… (read more)

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Asked by nammy.kasaraneni 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Webcam not working

My webcam is not working in firefox and its working in other browser. Its probably since last update -101.0.1 . I tried on different sites, changing some privacy and perm… (read more)

My webcam is not working in firefox and its working in other browser. Its probably since last update -101.0.1 . I tried on different sites, changing some privacy and permission settings but still doesn't work at all.

Asked by sharmapunit762 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Screen artifact at a site viewed in Firefox or IE but not Edge

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-d… (read more)

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-de-la-justicia-en-estados-unidos-326494.html (and attached) Most pages on the site do not misbehave. The problem is that the body text is all jammed to the right side of the screen. I have tried clearing the Firefox cache, and sometimes that works, I have tried restarting in troubleshooting mode, but that does not change anything. Internet Explorer shows the same problem, but the Edge browser does not display the problem. I suspect the site is doing something funky that results in a problem on some pages for some browsers. That's really hard to troubleshoot!

Asked by Rick Exner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can I use a recovery key after had reset my password without it ?

Hello, I had to reset my password, but couldn't find my recovery key at the moment. I thought I would keep at least some of my informations, but I lost everything, from b… (read more)

Hello, I had to reset my password, but couldn't find my recovery key at the moment. I thought I would keep at least some of my informations, but I lost everything, from bookmarks to passwords.

Of course, afterward, I did stumble upon the said memory key. I didn't create a new one, how could I reuse my recovery key ? When I try to reset my password again, the option is no more there.

Asked by marylinemarlier 1 year ago

Last reply by cor-el 1 year ago