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Youtube Videos Now Stutter

Hi there I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's … (read more)

Hi there

I've had firefox for years and never had much issues. I've never had this issue before the most recent update where now youtube videos constantly stutter. It's just Firefox as other browsers work fine. I've updated my graphics card and did a little bit of research but none of the fixes quite did it for me. In the past couple days I've always had Firefox crash on me twice, which hasn't happened before either. So I'm not sure what's going on, but I'm prone to point fingers at an update. I don't install extensions or themes, so the only extension I have really is uBlock Origin but that's been there forever. I've restarted my computer as well. It is not my resources, they are more than fine my RAM and CPU and Graphics Card. Task manager shows nothing is even above 50% (CPU, GPU, Memory) when playing the video. I've also tried creating a new profile and opening up a new profile. Same issue.

Can anyone suggest any fixes or is this a firefox update bug?

EDIT: This appears to be for all videos I am playing on Firefox. It also does not matter if I set it to the lowest quality, even 144p, it will still stutter nonstop.

Asked by novashmtv 2 years ago

Answered by novashmtv 2 years ago

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Problem moving to the next page of data within a web page

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://… (read more)

Some web pages contain data split into pages and provide something like "Previous 1 2 3 4 5 6 7 Next" at the bottom of each page. One example is https://support.mozilla.org/en-US/products/firefox?as=u&utm_source=inproduct#search I would like to be able to move between pages without using the mouse using a keyboard shortcut.

Is there any way that Firefox could simulate a mouse click on a particular element and link this to a key?

Asked by paul921 2 years ago

Answered by paul921 2 years ago

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Refresh Firefox button missing

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it … (read more)

I have an extension (completely blank) that can't be deinstalled. I am trying to use the "refresh firefox feature" to get rid of it, but the button simply isn't where it should be. The text is german, but none if these Buttons are the one I seek.

Asked by timopa 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 100 and OWA Drag and Drop Problem

Hello, Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started workin… (read more)

Hello,

Before the release of Firefox 99, the drag and drop function of e-mail using OWA (Microsoft Outlook) stopped working. In the last version of 99, it started working again (and I was very happy). My browser just updated to 100 and it stopped working again (and, of course, Firefox recommends not downgrading).

This is getting very frustrating, as I use Firefox at work and it is actually a lot of time wasted, going in and attaching files without drag and drop. I am on the verge of abandoning Firefox as my browser, since these features work in both Safari and Chrome. However, I do like the usability and security of Firefox, so I am hoping you can fix this very soon.

-Chris

Asked by cmartell 2 years ago

Answered by Chris Ilias 2 years ago

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Firefox 101.0.1 no cursor and blinking cursor Caret is off

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or th… (read more)

About two days ago the cursor started disappearing / flashing when browsing in Firefox. It does not mater where the cursor is placed on the screen either the arrow or the hand will flash when moving. My system is a windows pro 10 system with all updates, last updates for W10 were made a couple of weeks ago, on Firefox whenever it asks to upgrade I do it.

Specifically: 1. If the mouse is stationary there is no cursor, if I move it the cursor flashes. 2. When the system comes up and I launch Firefox all is OK for about 2 – 3 minutes then the flashing begins. 3. If I stop Firefox ie “X” it and restart it the flashing occurs within 0 – 30 seconds. 4. If I restart the PC steps 2 & 3 repeat.

I have two other PC’s Windows Home, and Windows 7, as well as a laptop with Windows Home all with Firefox 101.0.1 all up to date all do not have the above issue. This does not occur with any other programs. I have two monitors, tried Firefox on each makes no difference same problem.

I have tried searching the internet and all I find is about Caret which is off. I uninstalled Firefox and installed it. That made no difference.

Any assistance will be appreciated.

Thank You

Bob

Asked by bobsmodels1 2 years ago

Answered by Terry 2 years ago

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Blank page on ligin

On my Windows 10 desktop, I have used www.bostonglobe.com for years with no problem. Firefox keeps me logged in and if, for any reason, am not, I click on the login link… (read more)

On my Windows 10 desktop, I have used www.bostonglobe.com for years with no problem. Firefox keeps me logged in and if, for any reason, am not, I click on the login link and Firefox fills in my login. Lately this does not work. I just updated Firefox and it still does not work. Bostonglobe.com loads but when I click on the login link all I get is a blank page. This works in Chrome and in Firefox on my Samsung tablet. I deleted all the bostonglobe cookies but this does not help. I have rebooted the computer and this does not help either. Any solutions would be greatly appreciated.

Asked by khablow 2 years ago

Answered by cor-el 2 years ago

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Mendeley Web Extension blocked on PDFs

Hi, I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file onlin… (read more)

Hi,

I use Mendeley Web Extension to pull articles and other things from Firefox directly into my Mendeley library. I will usually rapidly read through the PDF file online before deciding to add it or not. For some unknown reason, Firefox blocks the use of Mendeley on PDF file, for security reasons, and I can no longer add them to my library. Most references are only available as PDF files making the add-on completely useless. Is there a security feature that I can disable to be able to use the extension again?

Kind regards,

Mathias

Asked by mathias.rsl 2 years ago

Answered by TyDraniu 2 years ago

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I can't find a record of website forms I fill out and send.

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My… (read more)

When on Firefox, I sometimes fill out a form on a website for a variety of reasons, i.e. requesting a document. After doing so, I can find no record that it was sent. My primary email is [edited email from public] @gmail.com. Is that what is used to send it? If so, I cannot find any record of it when I check "sent" items on that account. Please tell me where i can find that record? Steve C

Asked by cookandkids 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox 101.0 - YouTube looks different after login to youtube account - Design problem - Windows 10

Hi dear managers, First of all please delete this duplicate question because of mistake about links : Admin please Delete this... In Windows 10 & Firefox 101.0 … (read more)

Hi dear managers, First of all please delete this duplicate question because of mistake about links : Admin please Delete this... In Windows 10 & Firefox 101.0 youtube is like below before login to youtube account : Before Login After login to my account in youtube it looks like this : After Login I checked it with another account - same problem. My windows os is totally new and updated yesterday. FF is new and i cleared it's data from History menu. In previous windows 7 i had same issue. Why youtube acts like that and what is this design problem and how can i fox it? Here is another example : Before Login After Login

Asked by helius.dev 2 years ago

Answered by helius.dev 2 years ago

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trying to add a secondary email address to my Firefox Account

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email.… (read more)

I am trying to add a secondary email address (a Zoho email address) to my Firefox account (my primary is a gmail address). I receive the verification code in zoho email. I enter the verification code into the required space for Firefox to verify and accept that I am me and that's my email, and I get an error message that the code is invalid.

    I did this twice.  I checked that I entered the info correctly.  I entered the code within the 5-minute timeframe.  Both times I got the same message - the code is invalid.  It will not verify my secondary email address.  
   Very frustrating.

Asked by carolynperzan 2 years ago

Answered by cor-el 2 years ago

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Save documents files in the temp folder when open with local readers/writers softwares

Hello, I regularly open pdf files and other documents with local readers/writers by selecting the option "open with". My big issue is that the files are yes opened with t… (read more)

Hello, I regularly open pdf files and other documents with local readers/writers by selecting the option "open with". My big issue is that the files are yes opened with the local reader, but they are also automatically downloaded in the "Download" folder.

Before files were stored in a temporary folder, and I would like to continue like that because my "Download" folder is exploding and it's a mess!

Or, at least, there should be an option to select where to download automatically the files when I select the "open with" option. So I can chose a folder that I now is to be trashed.

Thank you!

Asked by behemot_86 2 years ago

Answered by Terry 2 years ago

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saving login and password on selected sites

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this i… (read more)

Many of the websites I access ask if I want them to remember my login info--username and password. For those that I trust, I indicate that I want them to remember this information, and for most I get an e-mail confirming that my device is registered. However, the next time I log in, I still have to go through the entire login. Is this a Firefox issue, and if so, how can I correct this?

Asked by docboc44 2 years ago

Answered by cor-el 2 years ago

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THETA Crypto Wallet

Hi, I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.the… (read more)

Hi,

I am trying to connect my device to a web page crypto wallet and get this message/prompt: Windows security Making sure it's you Please sign in to https://wallet.thetatoken.org This request comes from Firefox, published by Mozilla Corporation

Insert your security key into the USB port, I bought a security key but do not know what they are asking for?

Can anyone help......

mike

Asked by mike1422 2 years ago

Answered by Dropa 2 years ago

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this happens whn ever i clean history or cache in Firefox

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav … (read more)

every time i clear cache and history this is what i see in words with frind not it has not always done that seems ince the nest Firefox update it does it I hav eanother problem when shut dw nte computer and restart Mozlla hangs and will not load could it be my home page I use xfinity

 whay doe it   hang and take forever to  load  at start up

Asked by Mary 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Add Honey Extension

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't… (read more)

I keep trying to add Honey extension using Firefox. It shows that I have downloaded the extension, but it is not working. I know I am doing something wrong, but I don't know what it is. Thank you!

Asked by Walleye87 2 years ago

Answered by cor-el 2 years ago

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OPENING PDF'S

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine.… (read more)

When opening pdf's attached to emails they used to automatically be opened by my pdf viewer software. Then they started opening in Firefox on another tab, which was fine. Now I first get an error message from firefox where I need to click on "open site in new window" it isn't a site but a pdf?? How do I get it to go back to opening with Adobe instead?

Thanks, Jeff

Asked by jasahaynie 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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import passwords from CSV file using Firefox Version 101.0 (64 bit)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101? I looked at older questions (example: <<https://su… (read more)

How to import passwords from a CVS file (such as create by Keeper password manager) into Firefox Version 101?

I looked at older questions (example: <<https://support.mozilla.org/en-US/questions/1329981 >>) but the solutions do not apply to the latest Firefox version.

Thank you in advance for your help

Asked by Dave & Linda 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago