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  • Archived

Firefox crashing on multiple machines

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on tw… (read more)

I cannot seem to narrow this down. I am getting a ntdll.dll exception within the error that I see in Event Viewer -> Application logs. This issue is reproducible on two different computers, opening various sites. I suspected it was extensions (as those would be a commonality) but I had the same crash occur in Troubleshoot Mode. It does happen less frequently on a newer machine, but it still happens. I find that opening something such as YouTube or The New York Times makes it crash faster, meaning some performance thing.

Attached are two distinct errors that happen each time.

Asked by peter608 1 year ago

Last reply by cor-el 1 year ago

  • Archived

DELETING BOOKMARKS

I KEEP HITTING ALTERNATIVELY :"dismiss" and "delete from history" but some i have to do it 40 0r 50 times before it stops popping back up GARBAGE SOFTWARE … (read more)

I KEEP HITTING ALTERNATIVELY :"dismiss" and "delete from history" but some i have to do it 40 0r 50 times before it stops popping back up

GARBAGE SOFTWARE

Asked by Rod 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How to keep firefox from overwriting a certain window?

I have a small window where I keep track of ball game score. Unfortunately, as I keep browsing, Firefox overwrites that window with new content. Is there a way to tell … (read more)

I have a small window where I keep track of ball game score. Unfortunately, as I keep browsing, Firefox overwrites that window with new content. Is there a way to tell Firefox to leave that window alone?

Asked by john765 1 year ago

Last reply by Terry 1 year ago

  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

cycling error

I reported this error; however, I still do not have an answer. MS Edge works perfectly; why does Firefox get stuck in a "forever" loop during the Monrovia Website searc… (read more)

I reported this error; however, I still do not have an answer.

MS Edge works perfectly; why does Firefox get stuck in a "forever" loop during the Monrovia Website search? See the attached jpg.

Asked by kinnear333 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Error on website only on firefix browser

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but… (read more)

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but i discovered i can open it on any other browser out there. Any suggestions? I have cleared all cookies from this site. Thank you in advance,

Linda R.

Asked by lindamcr14 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Screen Layer on my YouTube Videos

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a … (read more)

Hi, I have this problem which I never faced before, and I could not find a solution to it online. Could you please help me! It only appears in your browser. Which is a pink layer on YouTube videos. I tried reinstalling the browser, refreshing it. everything I could. And no chance. I am going to share with you a screenshot of what I mean.

Asked by Obada Edel 1 year ago

Last reply by Obada Edel 1 year ago

  • Archived

Unable to access Zendesk via Firefox, but can via Incognito Mode

Hi there, I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. … (read more)

Hi there,

I am unable to access Zendesk via Firefox, but can in Incognito Mode. I have cleared the cache, but this has not fixed the issue. Please see attachements. How do I fix this issue?

Thanks in advance

Salim

Asked by smahmood 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Addon: searching foor toolbar addon that allows shortcuts to local applications (not url's)

Hello, I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTR… (read more)

Hello,

I am looking for a toolbar addon that allows shortcuts to local applications. Example, shortcuts to notepad, word, calc etc... on a toolbar (like the firefox [CTRL]+[SHIFT]+[B]-toolbar)

There are launchers and such to launch applications, but I just want a dedicated toolbar for this where I can place shortcuts to firefox tools/utilities on there.

10+ years ago there was an addon for firefox that was a simple toolbar which could handle url's, local applications...anything as long as it could be created as a shortcut on the desktop. But I can't find it anymore it probably got dis-continued.

Any suggestion is very welcome.

Thanks.

Asked by ron_r 1 year ago

Last reply by ron_r 1 year ago