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  • Solved

Protonmail Errors which are absent on IceDragon

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and… (read more)

The included pic shows the red screen that comes up when I hold shift down when the mail composer is up, this is one of several like errors like a hover over text one and auto save one which crash the page nearly and require reloading of the page, another error is that the close, minimize and maximize buttons are missing when protonmail site tab is both active and maximized, not when minimized, then it is the same as the rest, support and I were not able to resolve this, I picked up some Java replacement extensions and whatnot and that did not work either.

Asked by Moe Zilla 3 months ago

Answered by Moe Zilla 3 months ago

  • Solved

Prevent number of unread GMail messages from being displayed in Firefox tab

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9… (read more)

I would like to stop the default behavior of firefox displaying in the tab that contains my GMail how many unread GMail messages there are -- in other words to delete "(9)" from the attached photo and never have the count displayed -- if it could instead simply say "Inbox - xxx@gmail.com"

Asked by mp34142 3 months ago

Answered by Terry 3 months ago

  • Solved

Save "open with" files to %temp% instead of Downloads

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/ https://bugzilla.mozilla.org/show_bug.cgi?id=1710933 If i want to ope… (read more)

https://www.ghacks.net/2021/06/28/firefox-91-download-behavior-when-opening-files-with-apps-changes/

https://bugzilla.mozilla.org/show_bug.cgi?id=1710933

If i want to open files into an application i do not want the files to clutter up my downloads folder.

this used to work perfectly pre-v91.

i understand that some users were confused where their files went when they opened them incorrectly within firefox.

currently i'm using a python script to clear my downloads folder from the useless files, but i'd rather just not have to bother with it.

is there a way to get the old behavior back? im comfortable going into about:config and/or using a plugin if i have to.

Asked by MammothJerk 3 months ago

Answered by Terry 3 months ago

  • Locked

Why does Firefox keep logging me out of the browser every time I exit?

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories. I love Firefox and have used it for quite a long time. However, recentl… (read more)

First, I apoligize if this is not correctly posted here but this kind of fit multiple categories.

I love Firefox and have used it for quite a long time. However, recently I have had multiple issues, most which have not been resolved. This issue however needs to get fixed because I cannot do this every time. For some reason, if I close the browser and open it again, my account has been disconected and it wants me to log in again. I did find a post regarding this from 10 months ago which a user stated the following:

"Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off."

I followed this hoping it would be the end of it but it still keeps on happening. If I can't get a solution to this, I will have to use another browser. I hate to think that will happen as no other browser has been as good a fit as Firefox but as I am sure you can imagine, this is getting to be too difficult of a process to do 10-20 times a day.

Thank you for reading and I hope someone has some sort of idea on how I might overcome this annoyance. Stay safe and healthy!

Asked by Paul Sybrandy 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

  • Solved

Memory leak problem in Facebook

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded ima… (read more)

Hello, I have trouble with browsing Facebook, sometimes there is a huge memory leak (please check the first uploaded image), and as you can see in the second uploaded image, after I "end task" the Firefox tab that use a lots of memory, the Facebook tab crashed. The third uploaded image is the addons I have installed.

Is there a way to solve this? I go to about:memory and click on all there buttons in "Free memory" but that seems to have no effects.

Thank you for your time, Tom.

Asked by Tom Kazansky 3 months ago

Answered by Terry 3 months ago

  • Solved

Download pane appears in upper right quadrant.

I always use the current Firefox on two Macintosh browsers running OS 10.14.6. Recently (in only one of the computers), if I download a file, a pane containing recent dow… (read more)

I always use the current Firefox on two Macintosh browsers running OS 10.14.6.

Recently (in only one of the computers), if I download a file, a pane containing recent downloads opens in the upper left-hand quadrant. This is distinct from the downloads portion of the "Library" area, and gets in the way of my ability to use Firefox efficiently.

I can't seem to find a way to keep this pane from repeatedly opening up as I download things. Can anyone help?

Asked by Etnier 3 months ago

Answered by YongHan 3 months ago

  • Solved

Website wont load

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. … (read more)

Hello, I use a website, MySubaru.com, that has always loaded on my iMac (10.12). Lately what I get is a blank screen whether from the bookmark or the website in Google. Strangely enough, the site loads fine using Safari and on my MacBook and iPhone. Any suggestions? Thank you, Eric

Asked by Hotpuppy 2 months ago

Answered by TyDraniu 2 months ago

  • Solved

Show All download opens about:downloads instead of Library

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list fro… (read more)

Hello, I recently migrated to a new MAC and now when I download a file and click on "show all downloads", it opens the about:downloads tab and not the downloads list from the library. Is there any way to force Firefox to open the Library when I click on see all download please? Thanks

Asked by Nad 2 months ago

Answered by cor-el 2 months ago

  • Solved

Issue accessing specific URLs on a single website, Ancestry.com. Same URLs can be accessed easily on other browsers

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Deve… (read more)

Using Ancestry.com for genealogical research. The option exists to view other trees with comparable information. Works in Chrome, Vivaldi and Opera. Works in Firefox Developer. Will not work in FF 100.0.2. I've tried the usual troubleshooting - safe mode, enabling/disabling DNSPrefetch. Example URL http://trees.ancestry.com/pt/PersonMatch.aspx?tid=44861136&pid=162378642007&src=m which should display snapshots of other trees containing the same people. Only on Firefox, I am redirected to my homepage on the website. I have read of others having the same problem. Any fix suggestions? Thanks.

Asked by confidential48 2 months ago

Answered by Terry 2 months ago

  • Solved

Settings: Downloads: "Always ask you where to save" function is not working in the last few versions

Good day Even though my settings is set for "always ask ..", in the latest Firefox versions all files are automatically saved to "Downloads" on my hard drive. Could you p… (read more)

Good day

Even though my settings is set for "always ask ..", in the latest Firefox versions all files are automatically saved to "Downloads" on my hard drive. Could you please rectify this error?

Regards

George

Asked by George 2 months ago

Answered by cor-el 2 months ago

  • Solved

Firefox locking up / hangs after using search

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I pre… (read more)

At random, whenever use a search box on a page, Firefox will lock up. The "loading" icon on the tab will animate as normal, but the entire window won't respond. If I press the show desktop button and then try to reveal Firefox, none of the windows will appear. I'd have to go into Windows Task Manager and be lucky enough to terminate the correct process containing the tab, or else I'd have to start all over again.

Asked by lokeyhermit 2 months ago

Answered by lokeyhermit 1 month ago

  • Solved

Manually Deleting History Resource Usage

If you visit a website frequently and want to wipe delete a website from your historical record, Firefox blocks on the UI thread to do this. In my experience, depending o… (read more)

If you visit a website frequently and want to wipe delete a website from your historical record, Firefox blocks on the UI thread to do this.

In my experience, depending on how often the site is visited, the single thread on a processor can be pegged for many minutes, consuming gigabytes of memory.

If this is not a bug, then it is a very poor user experience. I was only able to resume after terminating the application in Task Manager.

Version 100.0.2. Desktop. Windows 10.

Asked by Allen Clark Copeland, Jr. 2 months ago

Answered by Allen Clark Copeland, Jr. 2 months ago

  • Solved

Firefox doesn't remember my progress for videos using Vimeo player

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I… (read more)

I watch videos on dropout.tv which uses the Vimeo SDK as their player for the videos. After switching to Firefox, the video progress has consistently started from where I left off on Chrome. The site doesn't remember where I ended the video when I watch it on Firefox. I assume this has to do with the cookies, but I've manually added "dropout.tv" to the list of exceptions in Firefox settings so that that site is always allowed to store cookies.

Returning briefly to Chrome, the player immediately tracked my progress again, so the issue is definitely related to Firefox somehow.

Asked by Rasmus 2 months ago

Answered by Dropa 2 months ago

  • Solved

Web Applications are Distorted.

Whenever I use web-applications that use WebGL or anything similar, they are always distorted. And yes, I have tried disabling Performance Settings, but that only slightl… (read more)

Whenever I use web-applications that use WebGL or anything similar, they are always distorted. And yes, I have tried disabling Performance Settings, but that only slightly helped.

Asked by cromeydavid 2 months ago

Answered by cor-el 2 months ago

  • Solved

MazdaUSA.com won't load correctly

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (p… (read more)

mazdausa.com won't fully display. I just updated to version 100 (woohoo) and tried looking in troubleshooting mode, still no luck. The middle of the page where the car (picture) is supposed to show up is blank. The rest of the site loads.

Asked by andrewmccoy123 3 months ago

Answered by Dropa 3 months ago

  • Locked

marriage crash

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end… (read more)

This is my story. Digital affairs are serious problems for a marriage, although sometimes, they are also a symptom of underlying problems. Either way, you may quickly end up needing a divorce lawyer’s assistance if you do not put a fast halt to what is happening. Previously, traditional notions of infidelity required an actual physical relationship between an unfaithful spouse and their romantic partner. Thanks to the chxhack @gmailcom who helped me to dig into the communications of my husband platforms like his phone and social media, that i discovered that he was hacking extra affair and i got all the records of the communications and i was able to save my marriage. therefore if you are experiencing such worries get intouch with above. thank you.

Asked by realhack98 3 months ago

Last reply by Paul 3 months ago

  • Solved

My links!

I was trying to solve a hanging issue with firefox and following a 'tip' I changed the name of places.sq.lite to places.sq.lite.old I figured the renamed file would be th… (read more)

I was trying to solve a hanging issue with firefox and following a 'tip' I changed the name of places.sq.lite to places.sq.lite.old I figured the renamed file would be there to back-up from if something went wrong and although the hanging issue seems to have been fixed I have lost hundreds of links that have taken ages to put together.

Where is sq.lite.old located as it is missing from the original folder? It is not in my recycle bin so renaming it to old hasn't simply deleted it. In another folder there are bookmark backups with dates (JSONLZ4 files) but I have no idea how to get my old links back from them, if indeed that is what they are for.

Please help.

Asked by martinsphotoart 3 months ago

Answered by cor-el 3 months ago

  • Solved

problem accessing a page

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am … (read more)

I have recently updated to Firefox 100. I am now getting this message on a page "You are using an outdated browser. Please upgrade your browser." I have confirmed I am up to date.

The "update you browser" has a link to "whatbrowser.org", which I believe is run by that horrid business, Google.

Has anyone struck this problem? Is there a solution?

I have closed Firefox & re-opened, I have rebooted the computer. No change.

Asked by Eric @ Bosun29 3 months ago

Answered by James 3 months ago