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Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacopissimo 3 months ago

Last reply by Terry 3 months ago

  • Solved

Recommended by pocket

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. … (read more)

Hi, I love my recommended by pocket on my new tab or when firefox opens. Yesterday Firefox asked me if I'd like to try a new setting disabling all cookies, I did opt in. After that my recommended by pocket disappeared. I opted out of disabling all cookies, but it hasn't reappeared. I checked about:config and the setting for recommendations is true. Please help!

Asked by slothmoving 2 months ago

Answered by slothmoving 2 months ago

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Firefox 100 has no fox icon in taskbar, just a white paper.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). Thi… (read more)

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

Asked by ratone.ac 3 months ago

Last reply by jonzn4SUSE 3 months ago

New tab causes crash

After update I am no longer able to open a new tab with the "add new tab"button, nor with the Ctrl + T command. A new tab will open if right clicking on a Link on page or… (read more)

After update I am no longer able to open a new tab with the "add new tab"button, nor with the Ctrl + T command. A new tab will open if right clicking on a Link on page or search result and selecting/scrolling to "open in new tab". Win 7 (64bit) , FireFox Browser build 100.0(64 bit)

Asked by Please_Fix_It 3 months ago

Last reply by FredMcD 3 months ago

yellow error message: this page is slowing down your browser. To speed it up, close this page.

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often… (read more)

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

Asked by virgviolin 3 months ago

Last reply by FredMcD 3 months ago

Since 100 download, unable to sign in to Florida Unemployment site. Also, windows aren't opening in separate tabs but all in one.

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click … (read more)

Since upgrading to 100, I am unable to log in to Florida Unemployment site. I have followed all their recommendations and still am unable to access. Also, when I click on an item, new tab is opening in place of one I clicked on instead of new tab.

Asked by asapdeliveryno1 3 months ago

Last reply by FredMcD 3 months ago

Missing pinned tabs

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't poppi… (read more)

My laptop had to do a restart and I have about 10 pinned tabs and I went to open firefox and they are all gone. I've tried to do the restore session but they aren't popping back up. How do I get them back???

Asked by jackfrost025 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

losing passwords

okay been losing passwords not able to figure out why i have talked to the hp omen support teams twice now in the last 3 months the first time resulted in a complete bac… (read more)

okay been losing passwords not able to figure out why i have talked to the hp omen support teams twice now in the last 3 months the first time resulted in a complete back to factory settings the second one was today hp case #5085372677 which found nothing on my end was wrong and they believe the problem start's here with firefox i am update with the latest firefox updates

Asked by lhicks7905 3 months ago

Last reply by FredMcD 3 months ago

Windows folder shown in Group-By when opened from Firefox

Hi All I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from … (read more)

Hi All

I disabled the group-by option everywhere in my Win 11 home. Now I can open any folder and avoid that useless feature... except if I open the download folder from Firefox.

Details: - if I open my Downloads folder from the desktop shortcut I get it normal (no group-by) - if I click the folder icon close to the downloaded file in Firefox Library/Downloads window, then the windows folder is shown with Group-by enabled - the same happens if I click the folder icon close to the downloaded file in Firefox's download toolbar icon

Does this happen to others? Thank you Stefano

Asked by steluci 3 months ago

Last reply by Dropa 2 months ago

How do you disable address bar suggestions *only* in private mode?

I want "Firefox Suggest" suggestions to operate like normal in regular windows, but not show up in private windows. Is this possible with an "about:config" tweak? … (read more)

I want "Firefox Suggest" suggestions to operate like normal in regular windows, but not show up in private windows.

Is this possible with an "about:config" tweak?

Asked by edisondotme 3 months ago

Last reply by cor-el 3 months ago

Cannot print from web

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matte… (read more)

When I print something from the web, it prints tiny and in the upper left corner. Edge works fine. This is only something that happens when I print from the web; no matter how I set the controls. The print previews look fine, BUT!

Asked by Gary Brown 2 months ago

Last reply by cor-el 2 months ago

  • Solved

Can't Forward Gmail using CC or BBC commands

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN. When I try to Forward a gmail post with either a CC: or BCC: Command, my C… (read more)

LasVegasRich@gmail.com Windows 7 Pro PC. Mozilla Firefox. DuckDuckGo search engine. ExpressVPN.

When I try to Forward a gmail post with either a CC: or BCC: Command, my Contacts List doesn't load. Initially, I see an "X" in the right-hand corner

followed in less than a second, by another "X" superimposed over the first one. What might be causing this? I (reluctantly) loaded Google Chrome and made it

my default browser, after which, my Gmail worked properly. Assuming, then, that the problem is being caused by the Firefox connection to the Google servers,

I uninstalled Chrome with the Revo Uninstaller Pro and reviewed the Firefox settings.

My Firefox Extensions are thus: AdBlocker for YouTube, Disable HTML5 Autoplay, DuckDuckGo Maps, DuckDuckGo Privacy Essentials, Enhancer for YouTube,

ExpressVPN, HTTPS Everywhere, LastPass, Malwarebytes, Online PDF Editor, Pinned Google Calendar, Return YouTube Dislike, SponsorBlock for YouTube, Video

DownloadHelper, and YouTube High Definition.

My Security Suite: Windows Defender, Malwarebytes Premium, SuperAntiSpywarePro, CCleaner Pro.

Asked by Richard D. Hague 2 months ago

Answered by Terry 2 months ago

  • Solved

Resources (JS, images, etc) only partially load unless bypassing cache after Firefox v100.0.2 update?

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75%… (read more)

When I load a page the first time, everything loads normally. Then if I refresh the page with CTRL-R, resources on the page (such as .js files) very often (seemingly 75% of the time) only partially load and therefore parse errors occur in the console. To reload a page, I have to hit CTRL-SHIFT-R to bypass cache and then the page loads normally again. I can also just launch the page in a private window (this loads properly), close the window and launch it again in another private window (this loads perfectly still) but it's becoming a chore to juggle with private windows only to reload a page I'm working on. I can see the resources loaded under the NETWORK tab in the console but they don't seem to be available to the page renderer or something.

Is this a bug in v100.0.2 or was I only having a bad weekend and all of this is just a random glitch that will go away soon? I've never had a problem like this with any previous Firefox releases (even v100.0) and I've used FF for approximately 15 years. It immediately began to happen after the v100.0.2 update!

What I have done so far:

- Exit out of Firefox and launch it again. - Rebooted the computer. - Site Information > Clear Cookies & Site Data - Waited 2 days for another FF release in case this was a bug and it rapidly got fixed (no update rolled out since). - Help > More Troubleshooting Information > Clear Startup Cache

Am I going crazy or?

Asked by mozilla342 2 months ago

Answered by mozilla342 2 months ago

Download drop down menu

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on... … (read more)

Please turn off the download drop down menu that appears every time I do a download...if you cant do that then give your users the option of turning it off or on...

Asked by vviktur 2 months ago

Last reply by Terry 2 months ago

Emails in Outlook, when "view in browser" is clicked they open ,unformatted in MS Edge, not Firefox

I guess I crammed it all into the "Subject" line. Working with Windows 11. Outlook appears to be the default for this activity, but I cannot find it in the list of "Defa… (read more)

I guess I crammed it all into the "Subject" line. Working with Windows 11. Outlook appears to be the default for this activity, but I cannot find it in the list of "Default" files for email. Another "gift From MS. Any ideas about how to get Outlook "view in browser" to use Firefox? I have screenshots if they can be used here. Thank you. Greg Schultz

Asked by GregS 2 months ago