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  • Archived

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the b… (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 9 months ago

Last reply by Terry 9 months ago

  • Archived

Add-on was at the top of the right-click menu, but now it's been moved down.

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minu… (read more)

I currently have this add-on installed. It allows you to you highlight certain text, then right click and open up a link to Wiktionary in another tab. Up until a few minutes ago, this menu item was at the very top of the list (i.e. above "undo" and all the rest), but now it's been moved down with all the other add-ons. Image for further clarity.

The add-on hasn't been updated in 6 years, so it's certainly not that. I don't recall doing anything to make it change, but before this, it had been at the top of the menu ever since I added it maybe 2 years ago. Is there any potential way to restore this functionality? The fact that it appeared at the very top of the menu might have been a bug, but if that's the case, it was certainly a convenient one.

Anyway, I'll be looking forward to hearing from you fine folks in this community.

Asked by WonkySplonky 8 months ago

Last reply by jscher2000 - Support Volunteer 8 months ago

firefox Did Not Connect: Potential Security Issue

Since this took me awhile to figure out I thought this could help other people. firefox Did Not Connect: Potential Security Issue Also you can manually add sites in pref… (read more)

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception

Asked by COKEDUDE 2 days ago

Last reply by cor-el 1 day ago

  • Archived

Firefox 100 has no fox icon in taskbar, just a white paper.

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). Thi… (read more)

If Firefox is open and running, then the firefox icon is an orange fox. I Firefox is closed and not running, then firefox icon is a square white paper (generic icon). This problem did not exist in all previous editions of firefox, only in firefox 100. Help.

Asked by ratone.ac 9 months ago

Last reply by jonzn4SUSE 9 months ago

  • Archived

Firefox blocks https://my.earthlink.net/

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Pro… (read more)

I use Earthlinke as my ISP, and have for 20 years. All of a sudden when I open Firefox now it will not open my ISP home page (https://my.earthlink.net/) and I get a "Problem opening page"

Secure Connection Failed

An error occurred during a connection to my.earthlink.net. PR_CONNECT_RESET_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.m Loading Page" message with

It is secure but is being blocked.

Asked by plkm131-8 9 months ago

Last reply by cor-el 9 months ago

  • Archived

New tab causes crash

After update I am no longer able to open a new tab with the "add new tab"button, nor with the Ctrl + T command. A new tab will open if right clicking on a Link on page or… (read more)

After update I am no longer able to open a new tab with the "add new tab"button, nor with the Ctrl + T command. A new tab will open if right clicking on a Link on page or search result and selecting/scrolling to "open in new tab". Win 7 (64bit) , FireFox Browser build 100.0(64 bit)

Asked by Please_Fix_It 9 months ago

Last reply by FredMcD 9 months ago

  • Archived

ads on Facebook

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of th… (read more)

Prior to the latest update during the week of May 2, I did not have ads appear on Facebook. I have not changed any settings. After the last update, ads appear, lots of them. How can I have them omitted?

Asked by indexer 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

setting a custom theme as dark

before the update, i was using a custom theme, and it behaved similarly to the normal dark theme. as in, when i opened a new tab, it was dark, and stuff like that. now th… (read more)

before the update, i was using a custom theme, and it behaved similarly to the normal dark theme. as in, when i opened a new tab, it was dark, and stuff like that. now that firefox has crashed and i've had the update involuntarily forced upon me, i'm still using the custom theme, but now it behaves as the light theme. is there any way to fix this? i don't appreciate being blinded whenever i open a new tab or adjust my settings.

Asked by falpsdsqglthnsac 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Firefox vs Chrome

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow… (read more)

Why is it Chrome you could have three extensions and still have high speed performance of chrome when loading, but when you have three extensions on firefox it loads slow when opening up the browser?

Asked by Faerie Caster 8 months ago

Last reply by cor-el 8 months ago

  • Archived

Sync is breaking how files are opened/saved

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not t… (read more)

Hi, Some files, say PNG files, always download immediately. Other files ask where to be saved. In my settings, I only have about 4-6 entries, but PNG for example is not there. I deleted the handlers file and restarted. Same issue. The only thing I can think of is the fact that I'm using an account which syncs across 2-3 devices. How can I fix this issue?

Asked by barin.cristian 8 months ago

Last reply by barin.cristian 8 months ago

  • Archived

How to keep firefox from overwriting a certain window?

I have a small window where I keep track of ball game score. Unfortunately, as I keep browsing, Firefox overwrites that window with new content. Is there a way to tell … (read more)

I have a small window where I keep track of ball game score. Unfortunately, as I keep browsing, Firefox overwrites that window with new content. Is there a way to tell Firefox to leave that window alone?

Asked by john765 8 months ago

Last reply by Terry 8 months ago

  • Archived

Flash of unstyled content only in specific domain - ubuntu 20.04 - firefox 100.0.2

Hi. Recently, when I open "beisat.com" or "beisat.org" in firefox it shows the website content in a bad shape. I am 100 percent sure that it is not from server because I … (read more)

Hi. Recently, when I open "beisat.com" or "beisat.org" in firefox it shows the website content in a bad shape. I am 100 percent sure that it is not from server because I have tested with my phone and another laptop. Also tried multiple internet connections. I failed to find a way resolving this error.

Asked by alisamie97 7 months ago

Last reply by jonzn4SUSE 7 months ago

  • Archived

Message "Browser being managed by your organization" is new.

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on m… (read more)

The message about the "Browser being managed by your organization" that shows up in Firefox settings, is new. I've been using Linux mint with Firefox for over a year on my own personal laptop and this message just showed up in my Firefox settings kind of out of the blue.. Can it be related to version 100? I was just trying to do something online. totally unrelated to the Firefox settings, and now I've spent a considerable amount of time trying to get rid of this policy. I tried to set the AppUpdate policy to true, but it still will not allow me to check for updates in the settings, or if I go under help, about. I do not use the laptop often, so this is the first time I've been unable to check for updates, and I would prefer not to have an enterprise security policy running on my personal laptop. I do not know how it came to be on the laptop but any help removing, or resetting the controls would be greatly appreciated.

Asked by artlawrence 7 months ago

Last reply by artlawrence 7 months ago

  • Archived

Afer a while new tabs wont work anymore

Afte a while , when i open a new tab and enter a "word/phrase" the tab wont do anything - not search, not open wesites, or google it automaticaly on enter. I have to clos… (read more)

Afte a while , when i open a new tab and enter a "word/phrase" the tab wont do anything - not search, not open wesites, or google it automaticaly on enter. I have to close and open the browser to be able to use it again. I have allready fresh install, i have change the appblocker, logout and more setings but I have no solution yet. Maybe there is an log to look up to see where the problem persists. Thank you!

Asked by MD 9 months ago

Last reply by FredMcD 9 months ago