Firefox Community Forum

I use the default setting that all cookies be deleted when I shut down Firefox, and then hand-input dozens of exceptions. The Firefox update on November 11, 2025 -- and I didn't even click on install, I only downloaded it, then hesitated, being afraid that it costs me again hours to re-create what the update destroys, but Firefox went from download to automatic installation -- meant that Firefox wiped all cookie exceptions (list of cookies that are not deleted when I shut down Firefox). These exceptions are hours of work, and, additionally, every bank etc. now requires me to sign in and go through many-factor authentication anew. -- How do I restore the long list of cookie exceptions that the Firefox update just deleted?

+ The same update wiped all bookmark icons. My three dozen bookmarks in the bookmark toolbar now come with the 'globe' symbol rather than the bookmark-specific symbol, so I can't tell which bookmark is which. How do I restore the bookmark symbols that the Firefox update just destroyed?

How long do tab groups stay in the browser? The tab groups I create disappear from 'list all tabs' dropdown. I was unaware there was a time limit. Could you let me know if I am doing something wrong here or change the description to include a timeframe. Saying that I can reopen suggests I can always reopen (see help article quoted below). "You can Save and close group, which will save and close the group for you to be able to re-open from the List all tabs tab icon 2 icon on the tab bar (or the Fx137ListAllTabs toolbar icon, if you use vertical tabs). "

I have lost a number of groups, which is not ideal. I see two tab groups from last four days but no others. See screenshots.

Would love clarification of this, as it is so useful to keep sites in groups for later use.

Thnks

When I use Firefox every day, I often encounter the situation where the vertical tab cannot be automatically expanded when the mouse is moved over it. Please check the comparison of the pictures I uploaded. I am unhappy about this because it will affect our experience of using Firefox. I hope that this problem can be fixed by reporting it to you. The automatic expansion of vertical tabs returns to normal when I create a new Firefox window.

My computer information is window 11 professional version 22H2 (x64), Intel chipset, Firefox version number is 144.0.2 (x64)

I am a heavy user of Firefox. I agree with the values that Firefox adheres to, so I want to make it better. Thank you for taking the time to read my feedback. I am from China and would like to say hello to you.

Every once in a while, my pinned tabs and/or my tab groups disappear. this usually happens after an update, but not always. Sometimes I type a lot of commands, and FF seems to get upset and freezes or goes black. I restart and poof, they're gone. I made a screenshot of my standard pinned tabs so I can restore it from that, which is a nuisance in itself. But the tab groups are gone forever along with the urls I painstakingly researched. I read the answers to two previous queries along these lines, both of which gave extensive, tedious procedures to recover them. I'm not willing to go through all that just to use Firefox. I've switched my tab groups to Edge just to keep them safe and although I prefer not to be captured by Google or Microsoft, am thinking about just switching to either of them.

Over the last couple of updates, FF has seemed less and less stable. I tried the vertical tabs and liked them but the open sidebar on hover stopped working and when the sidebar itself got stuck on open it hid the history and AI sidebars. Plus FF was very slow to open. I reverted to horizontal tabs and now it's faster but still the pins and tab group problems persist.

I'm using it on an HP desktop in Windows 11. Sorry I don't have any screenshots.

Get screen message: Making sure it's you.Please sign in to login.microsoft.com. This request comes from firefox. published by Mozilla. Insert your security key into the USB port. I don't have a security key for USB port. Can't access my email for messeges.

I use the same laptop at two locations. I have different printers at each (both HP, one a laser the other an inkjet).

Most of my time is at location 1. Typically I can print without a problem. Recently in Firefox ONLY I have been unable to print at location 2.

Scenario:

1. I print to the laser printer at location 1. No problem.
2. I go to location 2 and choose to print - the print dialog appears with a "spinner" and it does not go away.

I have to cancel using Esc. I am unable to print at all from Firefox. Typically if I close Firefox after that, it looks closes but is still shown as running in Task Manager.

Other programs such as Word and other browsers bring up a dialog box showing that "the printer cannot be contacted" and allows cancellation. At this point I can choose the local inkjet printer and all is well.

HELP!!!!

Mal Lowe

Hello. Firstly I have NO troubles accessing the internet via Firefox (my Default browser). My problem is that none of my "saved" websites (including those appearing on the Bookmarks Toolbar) will open on the internet when I click on them. If I type the internet address into the address bar, the site opens as normal. I do not have this problem if I use Chrome. The problem only commenced today following an update by Norton via Norton 360. I have attempted all the suggestions that Norton have supplied other than re-installing Firefox - and none of their suggestions have solved my predicament. Any assistance would be gratefully appreciated to fix this most annoying problem. Thank you, Ron.

After installing the Up Grade last afternoon , I can not open WEB SITES My Bank - facebook - Amazon Prime or Ebay - I can sometimes get to Sign Page but no Key ACTION Possible . Internet works in other places I go . WHY ? CAN I RETURN to the OLD FIREFOX ? If so HOW ?

Went to bed last night & firefox was fine.

Opened it this morning & I don't see my bookmarks. The folders on the toolbar from Africa to Healthcare all say empty. Lottery thru web cameras have links in them that I can see. I I open another tab & go to google, then save that bookmark in the google folder it won't let me yet edit bookmark shows.

If I click edit bookmark it tells me that it's in the google folder already yet when I click on the folder, it says empty..

Ran a virus scan. It was clean. I tried restoring bookmarks from a previous day. Firefox was unable to do it.

What is going on? If the bookmarks are there, why can't I see them?

I've used this browser for years without a problem. Now all the sudden it's one problem after another. I'm ready to jump ship to a different browser.

I'm on version 144.0.2 (64-bit) using Windows 11 Pro.

There have been several links or Youtube movies that come back saying that my browser doesn't support that page.

https://www.youtube.com/watch?v=eKmoGhvYA1Q

https://search.pch.com/search?q=jewel+of+the+nile&wunv=2

When I sign in to the NY Times (for example) I get a dropdown of autofill email addresses. Some are even mistyped addresses or bogus addresses I've used to access webpages that'll take any email address. I cannot delete these. I've tried shift-delete. These email addresses cannot be accessed via Firefox preferences: autofill screens do not list email addresses but only the physical addresses that I've saved.

(And then, of course, the minute you submit any email to the NYTimes it immediately creates an "account" and starts sending you subscription offers.)

EVERY TIME Firefox updates or the computer shuts down, it loses my bookmarks. I check the box next to Bookmarks in Sync, and the second I hit "sync now" the checked box disappears and the bookmarks do not sync. Friggin annoying. I'm not a programmer so I'm hoping for a user-friendly solution. Thanks!

Hello,

Does FIREFOX offer an app that will read my email to me? OR (desktop Mac)

I have a DAW (Digital Audio Workstsation) (Logic is the version Apple offers. )and I've purchased many musical apps. Guitars, keyboards, etc but a lot of them have long manuals. I'd love to be able to hear the text, say while washing dishes.

I do have the CC on my television while viewing shows

I'm over 60 and I didn't read as much (as I should have, since I was younger) my reading comprehension isn't that great. Thank you for reading, Roger Erickson