Firefox Community Forum

bold textFirefox will not pay bills. After I enter all information to pay bills and press confirm, the red curser goes roun and roun and round and doesn't complete the transaction. ?

There have been a reoccurring problem with Firefox that seems to show up in Linux, Windows, and MacOS. When I log into icloud, I get an error message that the icloud username and password is incorrect, even though the same password has been enter in Safari and other non-firefox browser without issue.

I have tried

• Run Firefox in safe mode.
• Clear icloud site data.
• Clear all Firefox browser data.

The only fix seems to be to create a new profile, which seems to point to a profile corruption issue. The problem is that the problem return after a while.

Just installed FF Nightly 152.9a1 and can't post replies to the Apple Support Communities. I had the same problem with a previous version of Nightly. A fix was posted but now I can't find it.

Recently, I've noticed that, when I Google something, and it shows those AI-created drop-down options (highlit on the screenshot), clicking on the drop down arrow does nothing; no error, no "dropping down", nothing.

My Merrill Lynch sign in password and user name do not appear. Add blockers are turned off and shield is down, cache has been cleared. The problem does not happen in MSFT Edge see attached picture

The past 2 days When watching Peacock, after a commercial is done it freezes but yet the show is back on. Only way to watch the show is to move the mouse after all commercials. So this is new. I watched peacock on EDGE, no glitches. I checked my speed test...all is good. Frustrating, i'm used to firefox....so FIREFOX is not compatible to Peacock. and i installed Firefox again since it was running slow, crashing glitches,& non responsive...

Lately when I go to facebook, I am confronted with captchas to prove I am not a robot. However I keep doing them and keep getting another one. The last time I gave up at about 20.

Meanwhile when I go to f/b on microsoft edge I get in immediately.

Whats the scoop

I have had an email account for the last 28+ years. (*.msn ) For several months, I have not been able to access my account directly on Firefox. I can access it on Microsoftedge. To log in, I enter my email address. I then enter my password. I have recently replaced an old password with a new password. Microsoft does not accept it directly. At first it (Microsoft login) asked me for the first 2 digits of my cell phone number, then a puzzle. Sometimes this works, sometimes not. More recently they have rejected any attempts because I have tried unsuccessfully too many times. That may be as few as 2 times. I have gone through several variations of solving this problem within Microsoft help. Each attempt ends at either going onto a loo[p or Micosoft asking for a code, pass key, or proof through another email I have. I have accumulated a list of codes, PIN numbers, all of which do nothing. I have been at this since 3 April.

I added Canvas Blocker on both my computer and android phone's Firefox: https://addons.mozilla.org/en-US/firefox/addon/canvasblocker/

The add-on never worked well for me and cause glitches, so I disabled and uninstalled it. But I noticed now that trying to access Google Maps via Firefox in the Android app is completely broken. The site is in a constant loading/stopping loop, flickering the address between Google Maps and the new blank page tab. There's nothing on the page, it's just white. It will keep infinitely loading and unloading itself. My computer is fine and loads Google Maps without issue, it's just the android app of Firefox on my phone that's bugging out.

• This happens regardless of whether Canvas Blocker is installed, disabled, or uninstalled. I even tried disabling uBlock Origin thinking it might've been doing something, but it did nothing.
• I've tried clearing the cache, it didn't work.
• I tried clearing cookies, it didn't work.
• I went into my Apps in Settings on my phone to clear the cache, it didn't work.
• I restarted my phone, it didn't work.
• My Firefox app on my phone is updated, and my phone is updated too.
• This still happens in Private Browsing.

I can't access about: pages on my phone, so I'm completely lost on why this is broken or if this is even fixable at all. The person who made the Canvas Blocker add-on extension didn't address my issue and ignored me entirely.

I know I can just use the Google Maps app, but I don't have the space on my phone for it and I don't like how a site is broken on Firefox.

I don't wanna have to clear all my app data and uninstall and reinstall the Firefox app, I'll lose all my bookmarks and settings and add-on settings. Can anyone help me please?

Ive tried other browsers like Chrome and Microsoft Edge and have no problem.

I do get a Message that states my Facebook account has been temporarily suspended and I have to shut my PC down to get out of this message which locks my screen!

Can you help or suggest anything.

Windows Defender shows NO issues.

I've recently had a bit of a strange problem. I use on-line banking. When I wanted to print off the latest transactions, I proceeded as usual. Then, when I clicked 'print', the list of transactions was overwritten by an (apparent) HSBC document headed 'Reactivate your unclaimed account'. I could still print my transactions, but only at a much larger font size.

I phoned HSBC and could not get any help. It was suggested I took the printed pages into a local branch (fine suggestion with all the branches that have closed!). I did. I also took my pinpad into the bank so I could sign in on their computer. Surprise, surprise, the strange document didn't appear. The bank said that it must be my browser at fault and suggested I update the version. However, they were able to confirm that all my accounts were fault and trouble-free, with no suspicious activity.

This evening, I tried to do just that. Nowhere could I find any way of updating Firefox, so I deleted the entire app and reloaded it, using Edge. Once set up, I tried again. I still get the document. If I try using Edge, I don't get the document. Now I'm completely puzzled. What makes me even more suspicious is that this strange document shows all of my HSBC accounts, with the correct figures, but at the foot of the first page, in large letters, is the line "Are you sure you want to redirection?". Very odd language. At the head of the second page is another line "You will be token to a new page to login an view your credit card details". More odd language.

This problem has only occurred on Windows 11 - it never occurred when I was using Windows 10. My anti-virus software (Bitdefender) reports my system is clean. The problem also does not occur when using any other web browser.

My conclusion is that there is a problem between Firefox, Windows 11 and the HSBC online app.

Please can this be investigated. Many thanks, John Jesson

Running into more sites rejecting FF as my browser. Latest as of 4/14/26 : https://carespaceportal.com/chart Had to click to ignore notice to switch to Chrome. Site seems to function w/ FF 149 so far when i log in. I used MS BING search points to extend my Win 10 edition Desktop computer 1 year... There was no mention about my MS Win 10 edition. I'm logged in,,Not sure why this FF page "unable to pull your browser’s troubleshooting data"....

I have very often issues with Firefox/Captcha. Captcha is not recognized by GFirefox, and the communication with the website using Captcha is blocked. It is very irritating. When it won't be fixed I need to move to another browser

uefa.com: once i click on sign in new tab comes up but blank page with following https://idp-production.uefa.com/as/authorizeclient_id=998b963a-5d91-4956a062-33d809aaf15b&redirect_uri=https%3A%2F%2Fwww.uefa.com%2F&response_type=code&scope=openid+address+email+offline_access+idp_profile+idp_favourites+p1%3Aupdate%3Auser%3Aapps&state=91d5226442be4a76a3fbbe6bc246b966&code_challenge=DMHxEVoicjC4gK1oBaeev3GTswS6UtUVP78j7i_viDk&code_challenge_method=S256&prompt=&ui_locales=en&acr_values=&screen=login®Platform=Desktop®URL=h...

proximus.be: no page opens up after clicking on the google link

Hello, I been trying to open a website connected to my OTC ON MY UCARD...Everytime I try to open a page to go shopping I get a promt on the top line where MOZILLA SPPORT is right now, The promt says OPEN TOKEN FORUM, and it won't let me in, it just does nothing. I've try talking to TECH FROM WINDOWS AND HE SAYS TO CONTACT UNTIED HEALTHCARE...Well they don't know what is the peoblem either. Has anybody ever heard of OPEN TOKEN FORM?

Bonjour,

Impossible de m'identifier sur le site du journal le Dauphiné libéré. Ça marche avec Avast et Edge mais pas avec Firefox. La page de connexion du site précise : "Ce site internet est protégé par Recaptcha et les Règles de confidentialité ainsi que les Conditions d'utilisation de Google s'appliquent. " Mais Firefox ne propose pas de Recaptcha comme le font les autres navigateurs.

Que faire ?

Merci d'avance. Cordialement. jean-jacques GOETTER

I am not able to copy and paste in Firefox while using Microsoft Office for the web. I can in the same documents using Chrome & Edge I have searched the web and tried every setting I could find but can still not use copy and paste