Firefox Community Forum

Opening PDFs automatically with Firefox and, without any changes I might make, saving them with the download function in Firefox, actually ruins the functionality and data entry function of that file. Specifically this happens with PDF files downloaded from the (not all that amusing) PDFs from the FINCEN, (US Financial Crimes Enforcement Network). I do not see why and how Firefox thinks it is allowed to change files that are simply downloaded and saved on Firefox.

In other words, it seems that Firefox strips away certain "permissions" and/or "functions" (like built-in lookup, menu or choice boxes). This means that the file so downloaded via Firefox can no longer be used to properly fill in data, or to look up and choose data items within the file. (I see many times that ANYTHING having to do with "permissions" tends to be an intractable and unsolvable problem for software makers & experts, so, if you do not know right away how to solve the problem, it will probably take you several years to figure this out.)

The PDF in question is created by a government agency. If you have ever dealt with a government agency, then you know that they act sort of like Adobe or Microsoft: "They don't respond, or they do respond & say they do not understand, and if they understand, they are either unwilling or unable to fix the problem."

If there is a switch or option within Firefox, which lets me tell Firefox "Save this file exactly like it is received, nothing added or removed!", that would be nice. I just have not found such an option yet, and it would be nice if it might get provided someday.

I will share my browser data, but I am sort of convinced that a detailed question like mine will not be addressed within that shared data.

I normally have 4 windows open, each with multiple tabs, for 4 work streams.

Whenever Firefox or MS decides to do an update, one window sometimes, 4 rarely, none usually, are recovered after restart. How can I ensure that Firefox remembers all the windows and their tabs before shutting down? Then reinstates them after starting up. After the last MS update, the option "Recently closed windows" was greyed out. But there had been 4 of them.

Firefox's recovery after simply rebooting the computer is more, but not completely, reliable. Win11 on a desktop computer

Thank you

the last update of firefox wiped out my amazon account on my pc. It completely cleared my calendar. Messed with my passwords on some of my accounts. Can someone tell me how to get these things back. I am not a computer wiz.

Updated to FF 150 today on Win 11 desktop.

Q1: Can I remove Profiles from the FF toolbar which is located in between Bookmarks and Tools? Only need one profile on this PC. I tried to customize the toolbar but it won't let me drag Profiles off.

Q2: For some reason my FF profile is now on C: even though I had previously moved it to D: to free up space on C: boot drive.

So I created a new profile with exact same folder name on my D: drive today.

In Profile Manager, I renamed the old profile on C: to "name.old and the new one on D: to "name.new". I set name.new as the default profile and it works properly after exiting and restarting FF.

Now I want to delete the .old profile but FF won't left me, saying Can’t delete a profile that is linked to other profiles. There are only the .old and .new profiles listed. So how do I unlink .old so I can delete all of it to free up space on C: ?

I am unable to use passkey with the 150.0 (64-bit) update of firefox. I get a message "The operation is insecure." when trying to create a new passkey and when attempting to use a passkey that has worked for months I now get "Passkey authentication error: The operation is insecure." Unfortunately the same day Microsoft patches were also applied, KB5086096 KB5086097 KB5091596 KB5082417 and KB5083769, 26200.8246 which could also the the problems, but firefox is reporting the error, so I am contacting you. This in on a Windows 11, version 24H2 system.

Recently, something happened to my installation of Firefox (I do not know what happened) causing the search suggestions (I do not know the proper name of this feature, but if I am right I will be glad) to appear taller than they were before. This disturbs me (I do not know why). I would like to return the individual search suggestions to their original narrower size.

Ich kann den Verlauf nicht löschen - alle Versuche lt. den Hilfethemen von Mozilla und auch anderen Foren habe ich ausprobiert - es passiert nichts wenn ich löschen anklicke.

I'm experiencing an issue with the latest Firefox update. If I refresh a link/page the browser "spins out" in a rapid endless refresh cycle. In some cases, I receive an error message, "too many requests," and in other cases, the browser "locks up" and quits responding at all.

Is this a known issue?

Vince C.

How do I stop my search results from suddenly becoming shortcuts on my home page? This is something that has started relatively recently & I did not request this or change my settings.. The only thing I want on my homepage is actual saved sites that I choose to have on my home page. I now have to spend time every session deleting the history of these unwanted shortcuts from my homepage. Any suggestions would be greatly appreciated. Just searching for how to stoip this has added this search as a shortcut to my home page- see attached pic.

A few updates ago I had an extension or setting somewhere which caused a new window to open with the tab which exceeded a pre-defined tab limit. This capability disappeared a few FF updates ago. Is there a way to do this now? Larry

I have always been able to watch "NPR Watch" video clips. It was not functional on my new iMac with a new install of Firefox 149. I checked my laptop and it was fine on v147, but when updated to 149 it too was not functional. Please provide a step by step fix. I tried fixes available on internet without luck

I play a game on Facebook - and i go to it from a link in my email - but today it says your browser does not support WebGL - this happened a month ago but I forget how it got fixed. :-(

it worked yesterday - and I checked for Firefox updates and it is up to date. last time this happened - I did read an article online that suggested to go to put about:support in the address window and under General it said to uncheck standard performance and to click on "use accelerated performance" - that fixed it.

This time when I go to about:support - "Use Hardware acceleration when available" is already checked. How do I fix it this time? and why does this keep happening every so often?

It looks like my firefox profile got corrupted during a power outage is there a way to repair it or at the very least get back my opened tabs? I had lot of them and it will take a long time to find them all again...

The profile in the image i cannot open anymore:

1. There used to be a choice in settings for Firefix mouse control to be optional. It is no longer available and apparently FF has created default mouse behavior.

The mouse behavior has become errant in a variety of ways. It interferes with everything online and started doing the same on the desktop.

The wheel is configured for three lines at a time on desktop. I do not want the mouse wheel to be doing anything else. I want either or both mouse buttons to open menus and function normally with links, copy and paste.

When looking in about:config the extensive number of configured mouse defaults is shocking. it is impossible to determine how to disable or delete any of them.

It has become impossible to scroll with the wheel and the scrollbar because the mouse jumps all over the page as if possessed.

It is impossible to scroll 3 lines at a time with the wheel, instead the mouse goes up and down and jumps to the top. Changing the number of scrolling lines on Desktop and in about: config so they are both 3 did not solve the problem. Tried changing both to 5 . . . no joy.

Expandable menus no longer open on some websites.

It has also become impossible to us the scrollbar effectively, instead the same behavior manifests as it does with the wheel - the mouse is jerky, going up and down and jumping to the top of the page, unpredictably.

Either way the mouse gets stuck moving up and down. After having successfully scrolled past where it was previously it returns, repeatedly, to the same previous lines each time I try to scroll further - in an endless loop.

If the mouse does functional, briefly, then half way down the page it starts misbehaving again. I already replaced the mouse several months back when the problem started, however, it was not constant. Then it started again with the new (usb) mouse. (Yes, I've cleaned it. No it is not worn out yet.)

2. Via a search I did find a list of adjustments to make in about:config while learning unexpected mouse behavior had become a common problem. I made at least 20 adjustments, and amazingly, there was no longer a problem! Smooth scrolling, no problems. However, after using the browser, closing and opening it numerous times, the errant behavior returned.

3. If there is no way to completely turn off FF mouse control, or use about:config to disable it entirely, then what is the last FF version that allowed saying "no" to what used to be optional mouse control, so it is possible to change back to it? If there is no other way to solve the problem, that should do it.

Any suggestions or solutions appreciated.

16 GB memory, 500 GB SSD. (chose to not install Windows 11 version 23 onward - so in the 22 gray zone that is both a windows 10 install and a windows 11 install - this is the windows 11 install).

I have two other Mozilla profiles, one under my second Gmail account, the other under my old work email. How can I access the passwords saved under those profiles?

There are passwords, particularly to my personal Proton email account, that I need to retrieve.

I am unable to sign into my secondary Gmail or my old work email although I have the passwords to them. Program just keeps telling me I have to sign in under my primary account. It's an endless circle. If I try to sign into my work account it tells me to get the code that was emailed to my work account. I do not have access to the work account anymore I just want the Mozilla profile that I created. I don't want access to my old email...