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Saved Passwords

A few days ago my saved passwords all disappeared. I have been logging in manually and when I do Firefox asks if I want to save the password and I click yes. The passwo… (read more)

A few days ago my saved passwords all disappeared. I have been logging in manually and when I do Firefox asks if I want to save the password and I click yes. The password then shows up in the saved Passwords. But... in a day or so it disappears again. What's going on? I have not changed any settings.

Asked by Mark 2 months ago

Sync recoery not working

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently … (read more)

Recently, Firefox has been slow and crashes regularly. I try to sync tabs but after it crashes and I reopen it goes back to a much older save and lose tabs I've recently opened or sometime after a crash and reopen it tries to open a window with no tabs and I lose all my tabs

Asked by Ailurus 2 months ago

Last reply by Hasan Ali 2 months ago

browser history

Despite following the instructions ,I am unable to clear my browsing history. Every time I click on to "clear history," nothing happens. I am afraid to re-install the bro… (read more)

Despite following the instructions ,I am unable to clear my browsing history. Every time I click on to "clear history," nothing happens. I am afraid to re-install the browser because my wife also has an account on the same PC and I do not want to delete here bookmarks etc.

Asked by michael.hannaford 2 months ago

Unable to restore bookmarks

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's … (read more)

Yesterday, I lost most of my bookmarks in several Bookmarks folders. These are critical to my work with several non-profit organizations. All efforts to follow Mozilla's troubleshooting advice and use the Manage Bookmarks functions to restore or import backups in my Profiles folders are met with the "Unable to process the backup file." message. I have a number of backups available, any of which could potentially resolve this issue, but nothing I have tried is working. Please help! Thanks, Shack

Asked by shack007 2 months ago

Firefox will not find or acknowledge backup file

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found … (read more)

I just moved to a new Windows 11 PC from my Windows 10 PC. I backed up my Firefox profile and put it on a portable drive. I loaded Firefox on the new PC and then found the folder where the profiles are. I added the profile folder from the backup. Firefox has not found it and there is no way I've been able to discern to search for it.

I added the anti-virus after trying to set up Firefox.

Here are the particulars: Firefox version 146.0.1 (64-bit) Windows 11 Application Binary: C:\Program Files\Mozilla Firefox\firefox.exe Profile folder: C:\Users\xxxx\AppData\Roaming\Mozilla\Firefox\Profiles\xxxx.default-release

Any help appreciated.

Asked by idahoc 2 months ago

Secure Firefox passwords with device sign-in - MacOS XML enforcement

Dear Mozilla, First of all I love the browser. 2nd I am trying to enable this setting "Secure Firefox passwords with device sign-in" for my Mac Os fleet. I need to do … (read more)

Dear Mozilla,

First of all I love the browser. 2nd I am trying to enable this setting "Secure Firefox passwords with device sign-in" for my Mac Os fleet.

I need to do this with the hepl of a phlist which i will upload on our MDM and that will be pushed to the Firefox browser.

I am writing to you because after many tries I could not find out wich settings on about:config directly implies this one. So i would kindly ask for some direction.

Thanks and best. Endrin

Asked by endrinoo 2 months ago

Error: Firefox is already running

Firefox is already running old Firefox must be closed. I have tried everything in the help menu. delete parent.lock , restarting etc. nothing is working. I can create n… (read more)

Firefox is already running old Firefox must be closed. I have tried everything in the help menu. delete parent.lock , restarting etc. nothing is working. I can create new profile but i cant find any toolbar, bookmarks etc please help

Asked by marcmsimard 2 months ago

Shift + v, i, other keys launches DevTools and it is not my PC (Wondows 10) issue

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i… (read more)

i am trying to type this message on firefox, but i have to avoid shift key not to interrupt typing. when i hot shift+some other keys like i, b, v, etc, devtools pop up. i have checked other forums, other q&a on firefox support, and concluded that the same issue have occurred to many users regardless of the os, features, extensions, various keyboards (but not the virtual one for me) or system settings. i have to type a lot in the browser, so i just choose to delete firefox until someday the issue is fixed.

Asked by mindfulmeta.ph.or 2 months ago

deletion of tabs

1) First, how do I change preferences? Easy on my Mac desktop but how on my iPad? 2) I use Dogpile. I saw a notice that their website is for sale. Is that causing a prob… (read more)

1) First, how do I change preferences? Easy on my Mac desktop but how on my iPad?

2) I use Dogpile. I saw a notice that their website is for sale. Is that causing a problem in Firefox when going to one of the websites listed when I do a Dogpile search?

3) I went to a Reddit site using Dogpile. After viewing the Reddit suggestions etc, I tried to close out of it using the square box in upper right corner of Firefox. That has never before given a problem. This time when I clicked on it the tabs showed up as usual and with the x for closing them. Clicking on them did not close any of the tabs and did not show a flash, as if the tabs were nothing other than images. When I closed and reopened Firefox, Reddit was still the tab. I could not go to another website. This problem would not go away. I even closed and re-opened the Apple IOS and Reddit was still taking over Firefox.

4) How can I eliminate the requirement to enter passwords and all the security rigamarole when going to gmail, facebook and other sites?

5) Even now there are the number of tabs still showing in the square at the top right. There is a purple circle with the white eyes in it superimposed on the upper right corner of the box. I know that after I send these questions and go back to Firefox, Reddit will once more be in control.

6) Is there a better Firefox for Mac IOS than the one I now am using? Chrome is working better but I'd rather use Firefox.

Asked by Jim Harper 2 months ago

".part could not be saved, because the source file could not be read. Try again later, or contact the server administrator." error message keeps popping up and downloads keep halting

I am at my wit's end with this. checked every single post on every website but nothing works. anything larger than 30 megabytes always fails in the middle and I have to k… (read more)

I am at my wit's end with this. checked every single post on every website but nothing works. anything larger than 30 megabytes always fails in the middle and I have to keep resuming it. It also keeps giving me the same error message "Downloads\example.part could not be saved, because the source file could not be read. Try again later, or contact the server administrator." I have tried safe mode. I tried changing the download location, it still tells me that the .part file in the Downloads folder can't be read. This .part problem started recently after a firefox update for me. But the downloads getting cancelled for no apparent reason has been a forever problem. Is switching back to Chrome the only real solution? (I've been told this)

Asked by Ashar 2 months ago

The web pages in the new sidebar cannot be opened with the middle mouse button

In the updated sidebar, the browsing history and "Tabs from other devices" entries no longer support opening links in a new tab by simply clicking the middle mouse button… (read more)

In the updated sidebar, the browsing history and "Tabs from other devices" entries no longer support opening links in a new tab by simply clicking the middle mouse button (which should function like Ctrl + left-click). This was possible in the previous version of the browsing history. However, bookmarks in the new sidebar still allow opening links in a new tab using the middle mouse button. Additionally, there doesn’t seem to be a shortcut key for opening links in a split tab (side-by-side view). Currently, I have to drag and drop, which feels cumbersome. I suggest adding this feature to the right-click context menu, introducing a keyboard shortcut (e.g., Ctrl + left-click, or another modifier key), or an option to set allowing the middle mouse button to open links in a split tab. Alternatively, a double-right-click could also work. If this feedback cannot be directly forwarded to the developers, where should I post or submit these suggestions?

Asked by Spring Blossom 3 months ago

blocked links/websites

It seems lately that about 40-60% of the links I click on do not work while browsing on Firefox. Most of these are links from trusted sources, many from subscriptions ser… (read more)

It seems lately that about 40-60% of the links I click on do not work while browsing on Firefox. Most of these are links from trusted sources, many from subscriptions services I'm paying for, and thus unable to gain access to. I will get an error message saying something like "secure setting failed," or something similar (see attachment). Is this something new added to Firefox for added security? And I read some solutions in the settings area, but it seems like most of them can't be bypassed. It's very frustrating because many of these links have valuable info or tools that I can't access. Do you have any advice other than to contact the sender (which rarely results in a solution)? Thank you, Paul Fernandes

Asked by Paul Fernandes 3 months ago